Fairfield Inn & Suites by Marriott Columbus New Albany

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Columbus New Albany

Property amenity
Indoor pool
Exterior
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
$123
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
4976 E Dublin Granville Road, Westerville, OH, 43081
  • Place, Blendon Woods Metro Park
    ‪14 min walk‬
  • Place, Gazebo Park
    ‪2 min drive‬
  • Place, The New Albany Country Club
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 422 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(39 reviews)
  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Fairfield Inn & Suites by Marriott Columbus New Albany

Westerville hotel with indoor pool
An indoor pool, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Columbus New Albany offers 102 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Fairfield Inn & Suites by Marriott Columbus New Albany features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott Columbus New Albany is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 65 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Suites Columbus New Albany
Fairfield Inn Suites by Marriott Columbus New Albany
Fairfield Inn & Suites by Marriott Columbus New Albany Hotel

Fairfield Inn & Suites by Marriott Columbus New Albany Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 327 out of 462 reviews
Rating 8 - Good. 80 out of 462 reviews
Rating 6 - Okay. 26 out of 462 reviews
Rating 4 - Poor. 10 out of 462 reviews
Rating 2 - Terrible. 19 out of 462 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly and breakfast is really good. One elevator was out of service multiple days so that was inconvenient at times.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kimberly Faye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and went that ex
Stayed 7 nights in Aug 2025

6/10 Okay

Carlos

Traveled with partner
Disliked: Staff & service
We were not able to get the room we actually booked and there was no attempt by the staff to make it right.
Stayed 1 night in Aug 2025

6/10 Okay

Tami

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Courtney

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Aug 2025

10/10 Excellent

Crisanto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time that I go to work at Ohio, this is the hotel that I stay.
Stayed 12 nights in Jul 2025

10/10 Excellent

Eudomar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Switched

Upon check in I was informed that I was moved from a King room to a Double Queen room when I had paid for and reserved a King. I was told there was nothing they could do about it because I booked through a third party. This change affected my comfort of sleep for the night. The bed was too small and uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness
Clean
Stayed 1 night in Aug 2025

6/10 Okay

Brandon

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Our bathroom ceiling was yellow with water stains and there was Drywall cut and mud all over the place. They never gave us fresh linens or towels and never took out the trash. We had to do it in our own.
Stayed 2 nights in Aug 2025

10/10 Excellent

Corwin

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle service!
Stayed 2 nights in Aug 2025

2/10 Terrible

NeCole

Stayed 1 night in Aug 2025

10/10 Excellent

Darnell

Stayed 1 night in Jul 2025

10/10 Excellent

Ovell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exemplary and located in a nice quiet area!
Stayed 2 nights in Jun 2025

8/10 Good

DURGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Stuart

Stayed 1 night in Jun 2025

2/10 Terrible

jody

Stayed 6 nights in Jul 2025

10/10 Excellent

Talmadge

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable
Stayed 1 night in Jul 2025

4/10 Poor

DANIEL

Stayed 1 night in Mar 2025

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 5 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Jun 2025

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
The only issue i had was they had a excellent gym but only 1 of the four treadmills were working
Stayed 4 nights in Jun 2025