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Four Points by Sheraton Columbus-Polaris

3.0 star property

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Photo gallery for Four Points by Sheraton Columbus-Polaris

Lobby sitting area
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk
$110
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
8505 Pulsar Pl, Columbus, OH, 43240
  • Place, Magic Mountain Fun Center
    ‪13 min walk‬
  • Place, Polaris Fashion Place
    ‪14 min walk‬
  • Place, Easton Town Center
    ‪10 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 553 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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About this property

Four Points by Sheraton Columbus-Polaris

3-star hotel in Polaris
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Columbus-Polaris offers 100 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1100 square feet (102 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a garden. Complimentary self parking is available on site, along with a car charging station.

Four Points by Sheraton Columbus-Polaris is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 12 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pickleball court
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat (18 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 3 to December 31:
  • Bar/Lounge
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 12 per person
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris
Four Points Sheraton Hotel Columbus-Polaris
Sheraton Columbus-Polaris
Sheraton Four Points Columbus-Polaris
Four Points Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus Polaris
Four Points by Sheraton Columbus-Polaris Hotel
Four Points by Sheraton Columbus-Polaris Columbus
Four Points by Sheraton Columbus-Polaris Hotel Columbus

Four Points by Sheraton Columbus-Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 253 reviews
Rating 8 - Good. 64 out of 253 reviews
Rating 6 - Okay. 24 out of 253 reviews
Rating 4 - Poor. 8 out of 253 reviews
Rating 2 - Terrible. 8 out of 253 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dajanae

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was nice. Room was clean I will definitely stay again we had a great time and the mirrors in the bathroom was top notch!
Stayed 2 nights in Aug 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable. A little noise from a nearby road. Pickleball court on site was nice. Plenty to do around the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Braedon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice now as I try to find more permanent accommodations for my new job. Both times were very good experiences, especially when it comes to the staff who always greet me in the morning, say “hi”, and tell me to have a good day every time I leave. The rooms are also very nice and they’re up to date with a more modern look. I would highly recommend staying here!!
Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
One set of sheets had stains. The first room didn’t have a door that latched properly. They made it right ASAP and were very kind. The hotel was quiet. It’s nice but there needs to be some updates. The room looked clean but there was trash in the trash can and the shower floor was not very clean. The walls and wallpaper need a fresh coat and paint and to be redone. The price was $100 cheaper than other local hotels so you get what you pay for. Good location. The staff was very nice and did a great job.
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Very clean and spacious room. Friendly staff. Highly recommend!
Stayed 1 night in Jul 2025

8/10 Good

CHAMAL

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel stay was pleasant with nice staff.
Stayed 2 nights in Aug 2025

6/10 Okay

Lori

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
There was no pool, no bar, no restaurant (just a 2 hour early breakfast that I never got to), no room service until we asked. Other than that it was fine.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

8/10 Good

Jenny

Very clean rooms and facility. Staff was friendly. Comfy bed and pillows.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

SUSAN

Stayed 1 night in Jul 2025

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the front desk staff that I interacted with were very nice and friendly, they would say “hi”, “good morning”, and tell me to have a good day every time I walked past the front desk (which was quite a few times, since I stayed here for a week). Also, the rooms are clean and they have more of a modern look to them.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Dyamond

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I turned the sheets down there were bugs and hair between the fitted and top sheet. I then realized there was no carpet (a sign of previous bed bugs) and the room had horrible odor coming from the ac unit. For the price of this hotel I was appalled at how dirty it was. I left and did not stay. Very disappointed.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 3 nights in Jul 2025

4/10 Poor

brent

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

dirty rooms

The floors were filthy. They had not been swept or mopped for a while. A large number of ants are around the exterior wall and the air conditioner. The bed sheets had hair on them from previous guests.
Stayed 3 nights in Jul 2025

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities
The communicating door was missing between my room and the next room. You could hear everything going on in the next room which included the voice from a woman speaking and having sex three to four times with someone or someones from 11:30PM till 5:00AM. Not able to sleep and concerned about safety if I complained to front desk as all the people next door had to do is open their door and walk into my room. Manager of hotel has refused to return my calls or email.
Stayed 1 night in Jul 2025

10/10 Excellent

Terrica

Stayed 1 night in May 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Absolutely no issues. Very quiet hotel, usually you hear everything. Staff was very accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Stayed 1 night in Jul 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025