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Hampton Inn & Suites Columbus Polaris

2.5 star property

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Photo gallery for Hampton Inn & Suites Columbus Polaris

Relax in our spacious lobby with a long reception desk, comfortable seating areas, and a central bar.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.
Welcome to Columbus/Polaris, where guests are greeted by a warm reception area with a beautifully designed desk and cozy seating.
Relax in this cozy space with two single beds, a desk, and a flat-screen TV.
Conference room with a long table, beige chairs, and a flat-screen TV.

Popular amenities

  • Pet friendly

Explore the area

Map
8411 Pulsar Pl, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪17 min walk‬
  • Topgolf
    ‪19 min walk‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Accessible Roll in Shower, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, Accessible Roll in Shower, Non Smoking

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofabed, Hearing Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofabed, Hearing Accessible, Non Smoking

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(46 reviews)
  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard king

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard king

9.6 out of 10
Exceptional
(28 reviews)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King, Hearing Accessible

8.6 out of 10
Excellent
(14 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Two Queen and One Sofa Bed, Non-Smoking

Studio, Two Queen and One Sofa Bed, Non-Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, Two Queen and One Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 656 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Welcome to our spacious lobby with a geometric patterned reception desk, polished floors, and a large open area offering a clear view of the entrance.

Drury Inn & Suites Columbus Polaris

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1019)
$158 nightly
The price is $158 total
includes taxes & fees
Drury Inn & Suites Columbus Polaris

About this property

Hampton Inn & Suites Columbus Polaris

Hotel in Polaris
An indoor pool, a 24-hour fitness center, and a hot tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn & Suites Columbus Polaris offers 118 accommodations with MP3 docking stations and safes. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn & Suites Columbus Polaris provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Onsite self parking is complimentary.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Columbus/Polaris
Hampton Inn Columbus/Polaris Columbus
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Hampton Inn Columbus Polaris Hotel
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Hampton Inn & Suites Columbus Polaris Hotel
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Hampton Inn Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel
Hampton Inn & Suites Columbus Polaris Columbus
Hampton Inn & Suites Columbus Polaris Hotel Columbus

Hampton Inn & Suites Columbus Polaris Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1014 reviews
Rating 8 - Good. 244 out of 1014 reviews
Rating 6 - Okay. 44 out of 1014 reviews
Rating 4 - Poor. 20 out of 1014 reviews
Rating 2 - Terrible. 19 out of 1014 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't quiet some nights. Several athletic teams staying there. The staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't that this place had a bunch of frills. It was that everything was clean. Everything was organized. It was quiet. If you had a question they answered it and the pool was the right temperature and the hot tub actually worked and was hot. You would be shocked. How many hotels even higher end ones that the little things just aren't taken care of and you end up paying for amenities you don't get. We will definitely stay here again
Stayed 1 night in Apr 2025

2/10 Terrible

Renee

Disliked: Cleanliness, property conditions & facilities
I booked 2 rooms at this hotel through Travelocity for 4/18-19, 2025. When we got to our rooms 1 room was fine, however other room had mold in the ac vents & the floor was stained and dirty. We went down to the desk & were moved to another room. Again more mold in the vents. Instead of going back down to the desk and having to request yet again a new room, I repacked up my kids and I from room and switched with my family in the second room and they took our clean room. they opened the additional two blankets requested from the front desk to find them dirty. We had to go back down and get two more blankets. We asked for a refund for the one room with mold but were told we had to wait for the manager. We left the hotel to do our planned activities and returned to the hotel. We asked for the manager who told us that because I booked through Travelocity I would have to request a refund from Travelocity. Fine I will do that. When it was time for bed at 11PM, there was a group of people outside below window talking, laughing and swearing loudly. This had been going on for15 minutes already. I called down to the desk and made a noise complaint. I got a return call to confirm my noise complaint in the hallway. I said no they are outside under my window. They are loud and swearing and Im trying to sleep. It was 11PM. I was told there’s not much I can do but would ask them to be quieter. Nothing happened continued til 11:45pm. Asked Travelocity for refund. Hotel denied refund

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Room and building were clean. Breakfast was good. When we had to book an extra night due to a snow storm, the staff was helpful and made it easy.
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Clean and quiet. Great location for shopping.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Stayed 2 nights in Mar 2025

10/10 Excellent

Navid

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service

Decent room for the price.

Tons of space in the room. Bathroom very clean. Damage to a wall was apparent and TV a little small for the size is the room. Extra friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in my room was also very nice and clean.
Stayed 1 night in Apr 2025

4/10 Poor

Stephanie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Great amenities and thats about it. Front staff was horrible, one guy was reading comics and listening to music while there was people waiting to be served. Another guy was too busy on his phone i swear i almost walked away from the store with drinks because he was too busy on his phone to check me out. Water pressure in the shower also sucks, it feels like i was being rained on if anything.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

6/10 Okay

Karly

Traveled with family
Liked: Property conditions & facilities, room comfort
Hotel was great as well as the hot tub. However when sitting and drying off I was attacked by ants! They were everywhere on me and my stuff. Completely gross and itchy! Also not happy that my card was charged twice and when I called the front desk from my room she said it was because I checked out. Clearly I did not check out, I was calling from my room. She claims one of the charges will drop off in 3-10 business days! Very disappointed
Stayed 1 night in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
The hot tub
Stayed 1 night in Apr 2025

8/10 Good

Robert

Traveled with group
Liked: Amenities
Very friendly and clean. Nice room
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the hot tub and pool
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room was big and clean, beds were comfortable. We will stay again next time we are in Columbus. Breakfast was good especially the biscuits and gravy.
Stayed 1 night in Apr 2025

8/10 Good

Patrick, Logansport

Stayed 2 nights in Mar 2025

10/10 Excellent

Destiny

Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The service was awesome. The room was huge and very clean. The area was easy to get to and quiet. My only complaint was that there was so much chlorine in the hot tub that my eyes started burning while sitting in it and I couldn't use it
Stayed 1 night in Mar 2025

8/10 Good

Willie

Liked: Cleanliness, amenities, property conditions & facilities
I had a problem with they heat. The heat unit was stuck and only sent out cold air. I caught a cold. Turn it in but they never came to check.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gladys was so kind and helpful during our stay. Very night night
Stayed 1 night in Mar 2025