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Hilton Columbus/Polaris

4.0 star property

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Photo gallery for Hilton Columbus/Polaris

Exterior
Terrace/patio
Point of interest
Meeting facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪5 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed

Premium bedding, pillowtop beds, in-room safe, desk

One King and One Sofa Bed

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

55-inch flat-screen TV with satellite channels, TV, pay movies

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

55-inch flat-screen TV with satellite channels, TV, pay movies

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Business Lounge Access

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillowtop beds, in-room safe, desk

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for standard room,2king beds

Premium bedding, pillowtop beds, in-room safe, desk

standard room,2king beds

  • 338 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillowtop beds, in-room safe, desk

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for presidential suite,1king bedroom, one queen bedroom, business lounge access

presidential suite,1king bedroom, one queen bedroom, business lounge access | Living area | 55-inch flat-screen TV with satellite channels, TV, pay movies

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 1206 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed

Premium bedding, pillowtop beds, in-room safe, desk

fitness room, 1king bed

  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed accessible,bathub(mobility & hearing)

Premium bedding, pillowtop beds, in-room safe, desk

fitness room, 1king bed accessible,bathub(mobility & hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for executive room,2 king beds,business lounge access

Premium bedding, pillowtop beds, in-room safe, desk

executive room,2 king beds,business lounge access

  • Sleeps 4
  • 2 King Beds

View all photos for Standard, One King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard, One King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for executive parlor suite,1king bed with one sofa bed, business lounge access

executive parlor suite,1king bed with one sofa bed, business lounge access | Living area | 55-inch flat-screen TV with satellite channels, TV, pay movies

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for executive2- rooms suite,1 king bed with one sofabed,business lounge access

55-inch flat-screen TV with satellite channels, TV, pay movies

executive2- rooms suite,1 king bed with one sofabed,business lounge access

  • 806 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for parlor suite, 1king bed with one sofa bed

55-inch flat-screen TV with satellite channels, TV, pay movies

parlor suite, 1king bed with one sofa bed

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Parlor Suite, 1 King & 1 Sofa bed, Business Lounge Access, Accessible (Hearing)

55-inch flat-screen TV with satellite channels, TV, pay movies

Executive Parlor Suite, 1 King & 1 Sofa bed, Business Lounge Access, Accessible (Hearing)

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Cambria Hotel Columbus - Polaris

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is $124
per night
$143 total
includes taxes & fees
May 12 - May 13
Cambria Hotel Columbus - Polaris

About this property

Hilton Columbus/Polaris

4-star hotel in Polaris
Along with an indoor pool, this hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking. Housekeeping is available on request.
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Columbus/Polaris provides a 24-hour health club, a hot tub, and in-room fitness. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 15504 square feet (1440 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Columbus/Polaris has designated areas for smoking.

Full breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
17 Arrows Craft Kitchen - This restaurant serves breakfast, lunch, and dinner.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,504 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 999 reviews
Rating 8 - Good. 213 out of 999 reviews
Rating 6 - Okay. 81 out of 999 reviews
Rating 4 - Poor. 41 out of 999 reviews
Rating 2 - Terrible. 38 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

M A Rockwell

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton Polaris

The hotel refused to correct an error on our reservation and charged us for a third night even though we were checking out the day before. We also were charged another $25 fee for checking in one hour early to a room that was empty and ready. The front desk said all of this is automatic and there is nothing they could do. Service groups can always do something. I would not stay at this property again due to my experience with the front desk staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a quick trip. Check in was easy and the staff were great. The room was clean and smelled clean. We had everything we needed. We stopped at the bar and service was fast and way.
Stayed 1 night in Jan 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Unique

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Why did I even pay to park?

I booked this trip as a getaway for my Mom’s 60th birthday. At check-in Friday, the front desk agent was polite, the room was clean, and the bartender on Friday evening was AMAZING, very attentive. Overall, the stay was good UNTIL we woke up Sunday to checkout at 1pm and went to the parking lot to find my car driver side window had been busted out. When I went back into the hotel to inform the agent she didn’t apologize for the inconvenience or sound concerned at all. She simply stated that “this happens a lot all around”. She didn’t even offer to take the parking off, I had to ask, and I believe it is still on my bill. I understand you don’t want to tell guests that this is likely to happen or happens a lot at your hotel, however, at check-in they could say please don’t leave any valuables or park in a certain area. This had to happen at 3 or 4am based on what time I parked the car. I’ve worked in the hotel industry in management, sales, and FD, and am aware that she could have done something to make it right or even just sound a little more concerned or apologetic. If this is something that happens at your hotel often, as nice of a hotel that it is, you should add more security or make sure they are actually in the parking lot at all hours. To top it off she told us we could go use the vacuum and tape nearby to patch up the window, which showed me others experienced this the same morning. Not a great gift on my moms birthday to drive 2 hrs back with plastic blowing loud!
Stayed 2 nights in Jan 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Absolutely great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Evelyn D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Laron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrating

Great start to celebrate both of our birthdays! We will be back
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lori

Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nycole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Fill Celebration

My God daughter invited a couple of her friends to celebrate her 15th birthday and we chose to stay here! We had a connecting luxurious rooms that provided plenty of space. They had a plethora of things to do for family members of all ages. Our favorite thing was that all the employees treated us like family.
Stayed 1 night in Dec 2024

10/10 Excellent

Zha'Naya, Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the freeway, staff and service was great. No complaints at all. We had a 5 night stay in the executive 1 king bedroom suite on the highest floor.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

courtney

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

What a great stay! Huge thanks to Teywanna, an amazing front desk staff member!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Crystal

Stayed 2 nights in Dec 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived 20 minutes after Check-in time and Check-in was delayed for an additional hour due to room not ready (maintenance issue). Complimentary passes to executive lounge for breakfast and evening appetizers. Very pleased.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Alec

Stayed 1 night in Dec 2024