Hilton Columbus/Polaris

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Columbus/Polaris

Exterior
Bar (on property)
Meeting facility
Point of interest
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    5 min walk
  • Star Lanes
    2 min walk
  • Columbus Bus Station
    16 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

One King and One Sofa Bed

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

  • Sleeps 3
  • 1 King Bed

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Business Lounge Access

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

standard room,2king beds

  • 338 sq ft
  • Sleeps 4
  • 2 King Beds

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 1206 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed

  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed accessible,bathub(mobility & hearing)

  • Sleeps 2
  • 1 King Bed

executive room,2 king beds,business lounge access

  • Sleeps 4
  • 2 King Beds

Standard, One King Bed

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 338 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

executive2- rooms suite,1 king bed with one sofabed,business lounge access

  • 806 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

parlor suite, 1king bed with one sofa bed

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Parlor Suite, 1 King & 1 Sofa bed, Business Lounge Access, Accessible (Hearing)

  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hilton Columbus/Polaris

4-star hotel in Polaris
Along with an indoor pool, this hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking. Housekeeping is available on request.
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hilton Columbus/Polaris provides a 24-hour health club, a spa tub, and in-room fitness. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 15504 square feet (1440 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hilton Columbus/Polaris has designated areas for smoking.

Full breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
17 Arrows Craft Kitchen - This restaurant serves breakfast, lunch, and dinner.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour health club
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 15,504 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (38 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1007 reviews" "
Rating 8 - Good. 215 out of 1007 reviews" "
Rating 6 - Okay. 87 out of 1007 reviews" "
Rating 4 - Poor. 38 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, parking simple, has a convenient bar and you can get food, breakfast was awesome. The showers/bathrooms are in need of a refresh for sure. The showers are small and dated. Doors to the bathrooms are water damaged and need replaced. For an upscale property with so many good things, the bathrooms are the place for the most improvement.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ignacio

Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, modern, easily located and convenient to many areas around Columbus.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

mahmoud

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pubes and loud ac
Stayed 1 night in Aug 2024

4/10 Poor

Tad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They charge for everything! They put on a $50 fee to your bill when checking in, they charge $10 for parking, they charge for breakfast, they put water in your room but tell you it's $2 of you drink it. With all these fees, they have no money to fix the elevators. Then when you check out, you only get $29 of the $50 back.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great clean stay. There’s everything in driving & walking distance . Shopping, entertainment, food, movies ….
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, inviting decor, friendly staff- I highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Asli, Solon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location.
Stayed 1 night in May 2024

6/10 Okay

Joseph

Disliked: Cleanliness, room comfort
disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
All the extra they charge for early check in $10 $50 for late check out and $10 for parking if we knew about all the extra they want to Charge, we would have picked a different hotel. Our bedding was dirty. We had to get new bedding. Walls were filthy with they're Fingerprints from kids. Our shower glass door was dirty. They had to come and recleane. We would've switched rooms, but the hotel was sold out for the night
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Nina

Traveled with group
Beautiful facility and comfortable beds ♥️
Stayed 1 night in Aug 2024