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Holiday Inn Columbus Dwtn-Capitol Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus Dwtn-Capitol Square by IHG

Suite, 1 Bedroom | Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby sitting area
Breakfast, lunch, dinner served; American cuisine
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$103
includes taxes & fees
Feb 11 - Feb 12

Explore the area

View in a map
175 East Town St, Columbus, OH, 43215
  • Place, Ohio Statehouse
    ‪5 min walk‬
  • Place, Ohio Theatre
    ‪6 min walk‬
  • Place, Greater Columbus Convention Center
    ‪17 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

8.4 out of 10
Very good
(25 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(67 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

7.4 out of 10
Good
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Columbus Dwtn-Capitol Square by IHG

3-star hotel in Downtown Columbus
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers 240 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Columbus Dwtn-Capitol Square by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Columbus Dwtn-Capitol Square by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 12 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5.99 to 25 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,500 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.99 to 25.00 per person
  • Self parking fee: USD 12 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Columbus Downtown Square
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Capital Square Hotel
Holiday Inn Capital Square
Holiday Inn Columbus Downtown Capital Square Ohio
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn

Holiday Inn Columbus Dwtn-Capitol Square by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in
Stayed 1 night in Nov 2025

6/10 Okay

Elmer

Traveled with family
Liked: Staff & service
Breakfast staff really professional
Stayed 1 night in Nov 2025

10/10 Excellent

Bareera

Liked: Cleanliness, staff & service, amenities
everything was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriela

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, clean room, full hygiene supplies
Stayed 3 nights in Oct 2025

2/10 Terrible

Larry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The room is great...i prepaid for breakfasts..my wife isnt feeling well and the food for breakfast is dining room only...No to go ..no trays ..nothing to take her breakfast to her...ridiculousness.. i want my prepaid money back...staff is rude !!!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Christine

Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Carol

Traveled with partner
Staff was nice hotel lobby was clean and the room was ok
Stayed 1 night in Oct 2025

10/10 Excellent

Mady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Betty Linda

Liked: Cleanliness, amenities, property conditions & facilities
Yes and the staff was very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Christy, Redlands

Liked: Cleanliness, property conditions & facilities
Clean, comfortable room
Stayed 1 night in Oct 2025

4/10 Poor

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the front desk staff was amazing the rooms were old and in need of updating and cleanliness. In the first room we got the toilet was loose from the floor and I killed a cockroach. Second room we got was better but bathroom was not thoroughly clean and there was hair in shower drain
Stayed 2 nights in Oct 2025

10/10 Excellent

DeNavya

Stayed 1 night in Oct 2025

10/10 Excellent

Christy, Redlands

Liked: Cleanliness, property conditions & facilities
Everyone at the front desk gave fabulous customer service!
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast. But the staff was very knowledgeable and understanding. And had extra toothbrush and toothpaste for me. Also were very kind about switching out a coffee maker in my roomthat wasn’t working properly. Great value for a place in the middle of the city.
Stayed 2 nights in Oct 2025

6/10 Okay

Deb

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Jeff

Disliked: Property conditions & facilities, room comfort

Not good

Room reeked of bleach. I appreciate knowing it was wiped down but no one wants to be hit in the face with that smell. My wife couldn’t stay in the room because of it. The bathroom was very small and the toilet had plastic levelers because it was not secured to the floor and it still moved back and forth. For the price, all around, the room should have been better. Thankfully we just stayed for the night.
Stayed 1 night in Oct 2025

8/10 Good

Jen

Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was not included so I didn't get breakfast at the burger place Also, I was very disappointed to learn that the shuttle which at least one or two information sources indicated that the hotel provided for easy access to and from the airport AND local sites had not been running since Covid! Seems like you need to update your on-line information BADLY! Those were two of the reasons I chose your hotel. Imagine my surprise to find that neither breakfast nor shuttle transportation were included in my reservation! My room was very comfortable and clean, so that was great. But fix your online information! I had to walk to the convention center for each of the three days of my conference! Fortunately I'm a resonably healthy 70-year old woman, but for some less able than me, this substantial walk could have been a real problem!
Stayed 2 nights in Oct 2025

6/10 Okay

Peter

No breakfast
Stayed 1 night in Oct 2025