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Holiday Inn Columbus Dwtn-Capitol Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus Dwtn-Capitol Square by IHG

Breakfast, lunch, dinner served; American cuisine
Exterior
Exterior
Exterior
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
$89
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
175 East Town St, Columbus, OH, 43215
  • Place, Ohio Theatre
    ‪6 min walk‬
  • Place, Greater Columbus Convention Center
    ‪17 min walk‬
  • Place, Nationwide Arena
    ‪19 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

8.4 out of 10
Very good
(22 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(62 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

View from room

Standard Room, 1 Double Bed

7.4 out of 10
Good
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Columbus Dwtn-Capitol Square by IHG

3-star hotel in Downtown Columbus
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Columbus Dwtn-Capitol Square by IHG offers 240 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Columbus Dwtn-Capitol Square by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn Columbus Dwtn-Capitol Square by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Burger Theory - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 12 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5.99 to 25 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,500 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.99 to 25.00 per person
  • Self parking fee: USD 12 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Columbus Downtown Square
Holiday Inn Columbus Downtown Capital Square Hotel
Holiday Inn Capital Square Hotel
Holiday Inn Capital Square
Holiday Inn Columbus Downtown Capital Square Ohio
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn

Holiday Inn Columbus Dwtn-Capitol Square by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checkin went smoothly w Victoria. I’ve been having upper respiratory issues and asked about using a vaporizer. She was very helpful telling me that that would set off the smoke alarms. I asked about using Vicks Vapo Shower bomb and she said that would work. Well once I stepped into the shower thankfully I looked up and saw mold was over 1/2 the head. By this time all I wanted was a shower and my bed. Luckily I could change the shower head pattern to avoid the areas of mold. I know not a good idea but I did and went immediately to sleep. I did take a photo and showed the front desk staff in the morning so they could have the issues fixed. Otherwise the room was quiet. Bed soft w plenty of soft pillows. The a/c did make “weird” noises during the night and it didn’t seem to get really cold but then all I wanted to do was crash.
GROSS 🤢🤮
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Business traveler
Liked: Staff & service
Air conditioner was set to heat and on.... it averaged 66 degrees. I was afraid to adjust it. The unit made all kinds of noises. Coffee machine didn't work. Was replaced within minutes. Refrigerator was broken. Didn't report. Hair found between the sheets.
Stayed 4 nights in Jul 2025

6/10 Okay

John

Business traveler
You get what you pay for.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshual

Stayed 2 nights in Jul 2025

10/10 Excellent

Elayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Emely

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Isioma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Quick in responding to issues. The location is nice.
Stayed 2 nights in Jul 2025

4/10 Poor

Lashana

Traveled with family
Disliked: Staff & service
It started off good but some of the staff including the day time front desk manager are rude. My room had water pouring from the ceiling in the bathroom from the room above. Literally a waterfall and when I called the front desk the response seemed like this wasn’t the first time it happened in that from their tone of voice. The maintenance guy was nice and got us moved to a different room. We were checking out that day but this was early in the morning and we weren’t even up but heard the downpour. While checking out I asked about what can be done because we had things in the bathroom that got wet. Most hotels would have an incident report filled out so guests can file a claim either through them or a third party. Most insurance claims need documentation but Alex the manager was not understanding that’s what I was asking for. Me and another person was having a conversation about the incident and him and another worker chimed in on the conversation that wasn’t with them. We were sitting down with our luggage talking and they inserted themselves into the conversation. I am a travel agent and I would never recommend this property to clients.
Stayed 2 nights in Jul 2025

2/10 Terrible

Justin

Traveled with family
Disliked: Room comfort

I rather stay home

Didn’t like it the beds where hard , we had a toilet that wobble ever time you seat down on it, and also when you flush it makes this loud screeching sound until it fills back up and need to update there tv to smart tv. I also had to keep going downstairs to get my room key to work it stops working every time I left the room very ignoring
Stayed 2 nights in Jul 2025

10/10 Excellent

Bonnie

Traveled with group
Liked: Property conditions & facilities, room comfort
After being disappointed in not getting our show tickets. We just enjoyed our stay
Stayed 1 night in Jul 2025

6/10 Okay

Lindsey

Traveled with partner
Disliked: Amenities, property conditions & facilities
The area was not the best. Rooms were average.
Stayed 1 night in Apr 2025

6/10 Okay

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Staff at desk very pleasant. The hotel was in a nice area that was close to everything downtown. The room was nice but the bathroom was very small. The sink and faucet were poorly designed because when you turned the faucet on the water would shoot out onto the top of the sink. I’m not sure why hotels have started removing fans from the bathroom, but they need to reinstall them. The bathroom turned into a rainforest sauna after the first shower, with damp floors, sink, walls. Pillows and bed were comfortable and the room was clean. Aside from the bathroom the only suggestion I would make would be to add lamps with USB ports.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelsie

Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay.

Very happy with my stay and everything, great location, staff, room etc. Pool was a bit too cold for me to enjoy... but kids don't seem to care. Lol. I enjoyed my evening happy hour and meals at the bar and Anthony was very nice and professional whole being the only staff to take care of all the customers there.
Stayed 3 nights in Jul 2025

10/10 Excellent

alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown
Stayed 1 night in Jul 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Week-end Stay.

Place is convenient & clean . Swimming was limited because the water was cold.
Stayed 3 nights in Jul 2025

6/10 Okay

Brandon

Liked: Amenities
Rooms were very humid/damp for some reason.
Stayed 2 nights in Jul 2025

8/10 Good

Ariell

Stayed 1 night in Jul 2025

10/10 Excellent

Lucinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nellisa

Traveled with family
Liked: Cleanliness

Little overnight stay

When we checked in the desk person was friendly but didn’t really give any info.. ie. What the pool hours were. That’s one of the main reasons we booked this particular location. Unsure of room service, all of that. Overall it was a nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just another city hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a soccer game and minor league baseball game and we loved the location and we were pleasantly surprised on how quiet our stay was.
Stayed 2 nights in Jul 2025

8/10 Good

Linda

Stayed 1 night in Jul 2025