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Holiday Inn Columbus-Hilliard, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Columbus-Hilliard, an IHG Hotel

Exterior
Lobby sitting area
Lobby
Property amenity
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5495 Maxwell Pl, Columbus, OH, 43228
  • Hollywood Casino
    7 min drive
  • Bar 10 & Grill
    1 min walk
  • Columbus Bus Station
    13 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    20 min drive

Room options

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 325 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Best Western Suites

Pool
Hot Tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (1000)
The price is $93
per night
$109 total
includes taxes & fees
Jan 8 - Jan 9
Best Western Suites

About this property

Holiday Inn Columbus-Hilliard, an IHG Hotel

3-star Columbus hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Holiday Inn Columbus-Hilliard, an IHG Hotel offers 106 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1313 square feet (122 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Columbus-Hilliard, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Columbus-Hilliard, an IHG Hotel has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3.50 to 8.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,313 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.50 to 8.50 for adults, and USD 0.00 to 0.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Columbus-Hilliard
Holiday Inn Hotel Columbus-Hilliard
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus-Hilliard Hotel
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus Hilliard

Holiday Inn Columbus-Hilliard, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 319 out of 560 reviews" "
Rating 8 - Good. 151 out of 560 reviews" "
Rating 6 - Okay. 43 out of 560 reviews" "
Rating 4 - Poor. 26 out of 560 reviews" "
Rating 2 - Terrible. 21 out of 560 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Stayed 3 nights in Sep 2024

8/10 Good

Shawn

Stayed 1 night in Aug 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no stairs to the lobby. So it’s the elevator or nothing. I don’t always want to take the elevator and the stairs take you outside only
Stayed 1 night in Sep 2024

10/10 Excellent

Corey

Liked: Amenities
I loved everything about it. I’ll be back
Stayed 1 night in Sep 2024

10/10 Excellent

Janna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Sep 2024

2/10 Terrible

Jarred

Traveled with group, Traveled with family
Disliked: Room comfort
My car was robbed here!
The Air conditioner made a lot of noise all night & made it hard to sleep. Everything else with the room was fine. When I walked to my car the next morning my car had been robbed with a camera on my car. Had to wait over an hour for an officer to fill out a report. Nothing has been found & they haven’t gotten anything from the cameras. Also another car was robbed the same night. Don’t stay here if you wanna be safe or not have to worry about your car while you sleep. My car was also in a clear view of the front desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Great place to stay!
My only criteria was met with excellence which are safe, very clean and quiet!
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Aug 2024

4/10 Poor

Chi-Wei

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The gym facilities and service was good. But aside from the loud party goers at 3am which is difficult for the hotel to control, there seems to be a lack of soundproofing as we could clearly hear the couple next door talk, their TV, and their adult activities at 1 in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Harvey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and updated, full breakfast was appreciated, and staff were nice. Very happy with our stay.
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. The room was spotless and felt brand new. Pillows and bed were extremely comfortable. The AC unit was a little loud but overall, a great experience! Would definitely stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Glenda

Liked: Property conditions & facilities
I didn’t know the area we would be in. Felt very safe. The water and fresh chocolate chip cookies were unexpected and wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

jr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024