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Holiday Inn Express Columbus Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Columbus Downtown by IHG

Pillowtop beds, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Exterior
Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Parking available

Explore the area

Map
650 South High Street, Columbus, OH, 43215
  • COSI
    ‪4 min drive‬
  • Greater Columbus Convention Center
    ‪4 min drive‬
  • Nationwide Arena
    ‪4 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pool View

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower) | Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Pool View

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Columbus Dwtn-Capitol Square by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (1003)
The price is $93
per night
$110 total
includes taxes & fees
Apr 7 - Apr 8
Holiday Inn Columbus Dwtn-Capitol Square by IHG

About this property

Holiday Inn Express Columbus Downtown by IHG

3-star hotel in Brewery District
This smoke-free hotel features a fitness center, a snack bar/deli, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite.
Holiday Inn Express Columbus Downtown by IHG offers 59 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Columbus Downtown by IHG features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A business center is on site at this 3-star property. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express Columbus Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Downtown Columbus
Comfort Inn Downtown Columbus
Holiday Inn Express Columbus Downtown Hotel
Inn Express Columbus Hotel

Holiday Inn Express Columbus Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1007 reviews
Rating 8 - Good. 284 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michiko, Falls Church

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Katelyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Abdulai

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I booked two nights at this hotel, from December 14, 2024, to December 15, 2024. Unfortunately, we could only stay for one night because we discovered bedbugs in our room. Upon making this discovery, we immediately informed an attendant. Initially, he denied the possibility of bedbugs, stating, “We had people clean the property days ago.” However, he assured us he would come to inspect the room and determine the next steps. We waited for over an hour, but no one came to check the room. Despite multiple calls and returning to the front desk, no staff were available to address our concerns. Frustrated and unable to resolve the issue, my wife and I decided to book another hotel for our remaining night in Columbus. As we were leaving, we encountered the same gentleman we had spoken to earlier at the front desk. I informed him we were leaving due to the lack of action to address the issue. He apologized and assured me I would be reimbursed for one night. However, after contacting Expedia, I was informed that the hotel refused to issue a refund, citing the non-refundable nature of the booking. While I respect the policy, I am deeply disappointed with the experience. The facility was not adequately maintained, and the staff failed to take appropriate measures to address our concerns or provide a resolution. Based on this experience, I cannot recommend staying at this property.
Stayed 2 nights in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

4/10 Poor

Lashayla

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charged to park in the parking lot every night
Stayed 2 nights in Sep 2024

8/10 Good

Patricia Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the breakfast was nice. Leanna at front dusk was very friendly. Location was perfect for German Village. There seemed to be a problem with TV network but it was reported and it was going to be checked out.
Stayed 1 night in Dec 2024

2/10 Terrible

Drew, Pittsburgh

Stayed 1 night in Dec 2024

6/10 Okay

Megan

Traveled with family
Disliked: Amenities, property conditions & facilities
Stay was average, not great for the price. probably would not book here again. The room itself was located right next to the hotel elevator and it was dinging open and closed all through the night. The door had a large gap also. The shower was dirty with mold and the breakfast was cold and half cooked. The parking on property was limited. They also charge you an extra $100 for “incidentals” which is yet to be refunded to my card and not posted anywhere in the booking information.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Just okay
Check-in and out were smooth. The shower handle was extremely loose and almost fell off while using it. None of the trash cans had liners in them. The third floor did not have an ice machine. There was a floor length mirror that was half way covering an outlet. Some of the outlets did not work. The shelf in the bathroom was crooked as well.
Stayed 2 nights in Dec 2024

8/10 Good

Molly

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

William John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and will come back soon.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. The staff were so good to us.
Stayed 1 night in Dec 2024

8/10 Good

renee

The additional $12.00 parking fee was a bit much!
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and humble place
Stayed 2 nights in Nov 2024

8/10 Good

Jeravonne

Traveled with partner
Liked: Cleanliness, staff & service
This hotel was pretty decent, I was expecting the outside and lobby to be a little more upscale. The parking lot and entry had very limited space and parking costs but It was in an unsafe parking lot open to the public area downtown. Otherwise the room was nice and clean and the bed was comfortable. The staff was nice.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 1 night in Nov 2024

8/10 Good

Mikhail

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in The German Village OH
Clean, comfortable, quiet, friendly/helpful staff in a great location.
Stayed 2 nights in Nov 2024

2/10 Terrible

Xijie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Not safe
We paid parking fee and parked our pickup truck just infront of the reception desk. But our stuff in the truck bed were stolen. We reported to the hotel hoping they check the security camera but never got answer. Then they did not even answer my phone calls. Feel so disappointed with this **** hotel!
Stayed 1 night in Nov 2024

8/10 Good

sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brent

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Christopher

Traveled with group
Disliked: Staff & service, room comfort
Broke
My tv wasn’t working in my room
Stayed 1 night in Nov 2024