Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG
Hotel in Polaris
This smoke-free hotel features an indoor pool, a fitness center, and a lazy river. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.
This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
In addition to a children's pool and an indoor pool, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG provides a lazy river and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG is a smoke-free property.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible van parking available
Food and drink
Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
Children's pool
Gym
Indoor pool
Lazy river
TV in common areas
Family friendly
Children's pool
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Lazy river
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business center
Computer station
Conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
7 floors
Banquet hall
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was great. The only thing I would recommend is getting the pool chemicals in order. The water was a little cloudy, you could smell how strong the chemicals are as soon as you step in the building. The next day my 7 year olds eyes were swollen from all the chemicals. I did not allow him to swim before we left and the swelling went down the next day.
The hotel is very convenient to Polaris mall and major shopping. The room was clean and updated. Our family loved the pool but it was very crowded. Overall I would definitely stay here again.
Excellent breakfast selections, with nice seating area. Elevators make an unsettling mechanical noise when moving. This noise was very evident in the first room we were booked into which backed directly onto the elevator shaft wall. We asked immediately to be moved and were moved the equivalent of 3 rooms down from the elevators and could still hear it a bit. Desk clerk stated that they have had previous complaints about the elevator noise, yet it still exists.
I loved the sheets on the beds. The bed was comfortable but it was extremely squeaky, even with the smallest movement. Despite this property having so many families (they have a great little water park for the kiddos), it was very quiet in the evening and we were near the elevator and we didn't hear anything overnight. housekeeping was great.
We have stayed at this property multiple times. This last time was a terrible experience. Our room was not ready at 7pm day of check in (4pm is supposed to be check in time). Once we finally got in our room the mini fridge did not work, hallways smelled of smoke and the shower was ice cold. Over the 2 nights we stayed, the room keys deactivated 6 separate times. Front desk blamed us on this saying that we had them near our phones. After the last time they sent maintenance up who had to re-key and remove the entire door handle to get it working. When we asked to speak with a manager, they stated they don’t have one on site. I was not given an option to leave a message or have one call me either. We will not be staying here again. This hotel costs much more than similar ones in the area and was not worth the added costs.
Everything was pretty good only issues were that there was what looked like food on the light switch and plastic around it there was only one trash can in the entire suite and on one of the bed at three of the corners the seam of the blankets were ripped out besides that employees were pleasant and kind and the bed was very comfortable