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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Indoor pool
Lobby
Exterior
Free daily on-the-go breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry
$137
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
8670 Orion Pl, Columbus, OH, 43240
  • Topgolf
    ‪9 min walk‬
  • Polaris Fashion Place
    ‪19 min walk‬
  • Alum Creek State Park
    ‪4 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Flat-screen TV

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • 322 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

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Lobby

Drury Inn & Suites Columbus Polaris

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,016 reviews
Drury Inn & Suites Columbus Polaris

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Hotel in Polaris
This smoke-free hotel features an indoor pool, a fitness center, and a lazy river. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
In addition to a children's pool and an indoor pool, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG provides a lazy river and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 538 square feet (50 square meters) include conference space. This family-friendly hotel also offers a vending machine, gift shops/newsstands, and a fireplace in the lobby. Complimentary self parking is available on site.

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok the bed was hard and firm
Stayed 5 nights in May 2025

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What happened to the
Stayed 1 night in May 2025

8/10 Good

Quinten

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My visit was awesome. Thanks to the team that cared for me.
Stayed 3 nights in May 2025

6/10 Okay

Trevor

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice
Stayed 1 night in May 2025

10/10 Excellent

Megan

Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Hotel was very clean and staff were friendly. Will be returning.
Stayed 2 nights in May 2025

8/10 Good

James

Stayed 1 night in May 2025

8/10 Good

Lamont, AKRON

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and service.
Stayed 2 nights in May 2025

10/10 Excellent

Ella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night and chose this hotel specifically for the pool for my 4 year old granddaughter. We had an absolute blast! Hotel and staff were very nice and we loved the pool.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best kitchen service!

The breakfast was great. The kitchen staff went above and beyond to make you feel welcome. The dining area was spotless and the food was good, hot and serice area was clean.
Stayed 1 night in May 2025

8/10 Good

Rebecca

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take the hot tub off the advertising lol.

It was decent. The room was nice, the kids enjoyed the pool. I was disappointed that it still advertises a hot tub. My wife really enjoyed the hot tub when we stayed in the past and it did not show that it had been removed. Otherwise it was a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Kevyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

Perfect location, great value, very friendly front desk (Todd)
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great except for the lady who ran it, she was unfriendly and borderline rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Othello

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jeraldine

Liked: Cleanliness, property conditions & facilities
Very friendly staff except the breakfast person who was not very friendly
Stayed 2 nights in Apr 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time

Everything was great. The only thing I would recommend is getting the pool chemicals in order. The water was a little cloudy, you could smell how strong the chemicals are as soon as you step in the building. The next day my 7 year olds eyes were swollen from all the chemicals. I did not allow him to swim before we left and the swelling went down the next day.
Stayed 1 night in Apr 2025