8/10 Good
Jennifer
Aug 28, 2024
Liked: Staff & service
This was the 2nd year we have stayed at your hotel when visiting family. We were very happy w/last year's stay.
The issues this stay was:
1. Your cleaning staff are not conscientious at all. Your desk staff had someone re-clean the shower unused by us (appreciated !) Our stay was 3 nights and when they cleaned/straightened after the 2nd night; there was still a hair in the sink and I'm unsure that the counter was even cleaned.
2. It was extremely noisy at night. I understand that you must fill your hotel rooms but each of the nights had people running up and down the halls, with laughing and yelling to each other. I know you have the sign by the elevator: apparently meaningless ! We were on the 2nd floor.
3. We could see the hotel's 'aging', although we could also see that you were approaching some of this.
4. What we did enjoy was the bed and the sitting area.
Jennifer
Stayed 3 nights in Aug 2024