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Hyatt Place Columbus/Polaris

3.0 star property

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Photo gallery for Hyatt Place Columbus/Polaris

Children's activities
Front of property
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
$132
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
2006 POLARIS PARKWAY, Columbus, OH, 43240
  • Place, Polaris Fashion Place
    ‪18 min walk‬
  • Place, Easton Town Center
    ‪13 min drive‬
  • Place, Columbus Zoo and Aquarium
    ‪16 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 queenbed & 1 sofabed)

Free toiletries, hair dryer, towels, soap

Room, Accessible (2 queenbed & 1 sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 queenbed & 1 sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Room, Accessible, Bathtub (2 queenbed & 1 sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 queenbed & 1 sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Room (High Floor, 2 queenbed & 1 sofabed)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 queenbed & 1 sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Room (2 queenbed & 1 sofabed)

9.8 out of 10
Exceptional
(43 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Drury Inn & Suites Columbus Polaris

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,034 reviews
Drury Inn & Suites Columbus Polaris

About this property

Hyatt Place Columbus/Polaris

3-star hotel in Polaris
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hyatt Place Columbus/Polaris offers 112 accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. 65-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Columbus/Polaris features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, barbecue grills, and concierge services. Complimentary uncovered self parking is available on site, along with a car charging station.

Hyatt Place Columbus/Polaris is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Columbus Polaris
Hyatt Place Columbus/Polaris Hotel
Hyatt Place Columbus/Polaris Columbus
Hyatt Place Columbus/Polaris Hotel Columbus

Reviews

Hyatt Place Columbus/Polaris Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 592 out of 790 reviews
Rating 8 - Good. 88 out of 790 reviews
Rating 6 - Okay. 51 out of 790 reviews
Rating 4 - Poor. 29 out of 790 reviews
Rating 2 - Terrible. 30 out of 790 reviews

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Finally, a hotel that actually had an EV charger

This property had an EV charger for both GM and Tesla. Hotels.com is not reliable when it comes to finding a hotel with a charger
Stayed 1 night in Jun 2025

8/10 Good

Antonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, wish it had basic cleaning items

The hotel was very well updated with a modern aesthetic. Our room was the suite with king bed which was spacious and very clean. The hotel did not offer any paper towels or dish detergent despite having a fully stocked kitchen. Our ac unit was broken two separate times so the room got quite hot but they sent a maintenance man to address it pretty efficiently. Would definitely stay again, but I'll bring my own paper towels and dish soap!
Stayed 3 nights in Jun 2025

8/10 Good

Daniel, Fort Wayne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not walkable to much, but very easy for a quick stop. Breakfast was late/unpredictable.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice, clean hotel! Beautiful outdoor seating area!
Stayed 1 night in Jul 2025

2/10 Terrible

Matthew

Traveled with family and small children
Disliked: Cleanliness, staff & service
On our first night of our family vacation, our ac system broke down and leaked rusty water into our room and under our floorboards. Our feet, shoes and socks were all stained from the water as we walked through our room and water kept coming up through the floorboards. The manager was apologetic but couldn’t move us due to the hotel being full. We were not checked on the next day and not offered a room change throughout our stay. We continued to inspect our room and realized that there had obviously not been much cleaning to our room. Underneath the beds looked like they had been swept in several months, there was even someone else’s water bottle and used lozenge under there! All baseboards and headboards were thick with dust. There were two huge cracks running along the ceiling and the floor was so uneven you were sleeping with your feet in the air! This remained the state of our room throughout our stay. Not even a turndown!! There were many other issues but not enough space to write them all! We tried to speak to a manager as we checked out but of course none were to be found. The girl at the reception desk did inform us that a credit of $100 had been made to us as well as comping about $50 of food. For a stay that cost us near $700 that is a low shot. We were informed that to speak to any of the general mangers we would need to email them and they would contact us within a few hours as they were all in a “meeting” needless to say we have not yet heard back from anybody.
Rusty Water stains on rug
Rusty Water stains on floor
Ruined socks from rusty water leaking through floor
More ruined socks
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig

Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am first time guest of a Hyatt hotel. From check-in, to the bar, to check, to help to my car…it was an amazing experience! I needed a room near an elevator for mom and that is what we got. Very spacious room, welcoming lobby and all interactions with staff were enjoyable. I will be back!
Stayed 1 night in Jun 2025

6/10 Okay

Jamilah

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Requested joining rooms with property directly. Arrived and they could not accommodate
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara Anne

Traveled with family
There are so many great things to say! Clean, modern, comfortable, quiet, 24 hr NICE gym, very stocked and large lobby bar that was open VERY late! I have never have such a large variety of items to choose from at a continental breakfast before. Usually hotel outdoor areas are very small and awkward. Not at Hyatt! Spacious and spread out around a lot of the building, making it comfortable for multiple families at a time. It was also a large parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms….very clean and comfortable
Stayed 3 nights in Jun 2025

4/10 Poor

illana

Stayed 2 nights in Jun 2025

10/10 Excellent

Chuck

Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay, clean comfortable rooms. Friendly and helpful staff, good breakfast. The pool was a little cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Rajesh

Stayed 2 nights in Jun 2025

10/10 Excellent

Erica

Stayed 1 night in Jun 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn

Traveled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 3 nights in May 2025

10/10 Excellent

anthony

Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

8/10 Good

Walter

Stayed 2 nights in Jun 2025

10/10 Excellent

Terry, Huntington

Stayed 1 night in May 2025

10/10 Excellent

Ashlie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice staff
Stayed 2 nights in May 2025