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Quality Inn & Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Free daily on-the-go breakfast
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$76
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪1 min drive‬
  • Place, Greater Columbus Convention Center
    ‪9 min drive‬
  • Place, Ohio State University
    ‪12 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Exterior

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Exterior

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Quality Inn & Suites Columbus West - Hilliard

Hotel in West Scioto
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites Columbus West - Hilliard is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 530 reviews
Rating 8 - Good. 187 out of 530 reviews
Rating 6 - Okay. 80 out of 530 reviews
Rating 4 - Poor. 47 out of 530 reviews
Rating 2 - Terrible. 36 out of 530 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephen Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Duane

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
For the Pros. The location was close to the highway, gas stations and needed amenities. The front end staff was pleasant and accommodating and there is a small breakfast offered in the morning. The Cons,our room had a very large yellow stain and patching from what is apparently a water leak. There was no cosmetic fixes and it was bubbled and chipping. The bathrub leaked when you showered. The TV guide does not work and the bed pillows were child sized. We were here for 3 days, no one changed the towels or trash during this time. Not sure what happened here, but we will probably not return here again
Stayed 3 nights in Oct 2025

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean room. Thank you!
Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reserved two king size rooms, and they both smelled like cigarette smoke, one room was missing the handle on the bathroom door and the toilet wouldn’t flush and the other room was missing the office chair and the staff just replaced it with a dining chair… Horrible service. The breakfast was awful, scrambled eggs, undercooked, and sausage, links overcooked, no cereal for younger kids. The front desk staff had told me that because of all the problems in the one room with the bathroom, not functioning that they would refund me the cost for that room, but when I left the front desk person who was there said that they couldn’t refund anything because I had reserved the rooms through a third-party… So I have learned to never reserve rooms through a third-party again and only booked directly with the hotel and don’t believe the front desk staff when they tell you that they’ll actually accommodate you for the many inconveniences in the hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Quite room.
Stayed 1 night in Sep 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Hailie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a very nice experience.
Stayed 2 nights in Sep 2025

8/10 Good

Grace Efua

Stayed 3 nights in Sep 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Property conditions & facilities

Unfortunately, not a place we would stay again.

Room was in poor repair. There was a hole in the bathroom door, the toilet paper holder was broken off. There was a drawer missing from the dresser and there was no chair at the desk. Staff brought a chair but seemed indifferent about the other problems.
Stayed 1 night in Sep 2025

6/10 Okay

Foster

Liked: Cleanliness, staff & service
Had a non disclosed $100 incidental fee and the tolite paper holder was broken on check in had to inform staff to hopefully prefent holding of the fee we only chose this over other properties as there was no fee listed on this one
Stayed 1 night in Sep 2025

6/10 Okay

C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Goood place to stay with free breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Heather H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were comfortable and clean, reasonably priced, would stay here again
Stayed 1 night in Jun 2025

4/10 Poor

Betty, windermere

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Emina

Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Meh Quality Inn

Beds and bedding were new and updated but the bathroom was falling apart. Missing tile, chunks out of the tub, and the door was SO sticky that me, a 225lb pretty strong man thought I was stuck inside until I really put my shoulder into it to pop it open.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Stayed 3 nights in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Liked: Property conditions & facilities
I liked bed comfort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Islande

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean
Stayed 1 night in Aug 2025

2/10 Terrible

Linda

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Stayed 2 nights in Jul 2025

4/10 Poor

cody

Business traveler
Disliked: Cleanliness

Eww

Room was dirty and theyvwalked in on us
Stayed 1 night in Jul 2025

2/10 Terrible

Nathaniel

Stayed 1 night in Jul 2025