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Quality Inn & Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Free daily on-the-go breakfast
1 bedroom, pillowtop beds, desk, laptop workspace
Lobby
Exterior
1 bedroom, pillowtop beds, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
$95
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    ‪5 min drive‬
  • Ohio State University
    ‪12 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Exterior

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(24 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Exterior

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Columbus West - Hilliard

Hotel in West Scioto
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites Columbus West - Hilliard is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 497 reviews
Rating 8 - Good. 181 out of 497 reviews
Rating 6 - Okay. 73 out of 497 reviews
Rating 4 - Poor. 43 out of 497 reviews
Rating 2 - Terrible. 32 out of 497 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Emma

Was okay for the price. Just wayyyy too noisy with people partying at night. Couldn’t sleep
Stayed 1 night in May 2025

6/10 Okay

Danielle

Traveled with partner
Disliked: Property conditions & facilities
I liked the staircase.
Stayed 1 night in May 2025

6/10 Okay

Gary

Stayed 1 night in May 2025

6/10 Okay

Alfred

Business traveler
Liked: Staff & service
Old
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Overall, a fine hotel! It’s a little dated and it doesn’t have much in terms of amenities like soap for the bathroom and such, and my room definitely had a hole or two in the respective walls but the location is great and the staff was very friendly.
Stayed 5 nights in May 2025

10/10 Excellent

Judith

Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling the room we stayed in.. so the bathroom wasn't all painted. The drywall looked freshly sanded. The only mirror was in the bathroom. BUT room was clean- no bed bugs- and free breakfast. I didn't need fancy. I wanted a place to crash at affordable rate-that is what I got.The only part I didn't like is the $100.00 additional hold that is put on your card at check in. There's signs pisted inside but I didnt see that when I reserved the room. No biggie but I wasn't really prepared for that and it took from my spending money..again not a big deal tho. I would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Teasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The staff was super friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
The person at the counter was very courteous, focused on providing excellent customer service. Very helpful, always looking for ways to help. Nevertheless, the breakfast can have a better selection. Thanks to the staff and management for their help and attention with me.
Stayed 4 nights in May 2025

8/10 Good

Larisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, the property is not new.
Stayed 2 nights in May 2025

6/10 Okay

Gary

Stayed 1 night in Apr 2025

4/10 Poor

Jeff

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room #314 had duct tape on the window which was messing up the temperature, the water was routed backwards so hot was low pressure and cold was high pressure, the A/C unit was playing hard to start and the worst part was. The carpet was peeling up and there was a q-tip and a nail head I stepped on and hurt my foot good in the darkness in the morning. Was hoping for compensation for the troubles but they said only Expedia could.
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
First room was dirty, smelled of vomit. Second room better but ac may not work consistently, fan was noisey, lampshades badly stained, walks marked up, evavator was very dirty, dust on tBle in lobby, flickering light outside our room definitely would give hubby migraines if he had been with me. Staff very accommodating, breakfast was fine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

michael

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were not cleanest , had half bottles of shampoo and lotion so they never threw the old ones out they we used which is gross . the hotel hallways and lobby were not that clean . They didn’t have much amenities no beverages to purchase only dry snacks . I wouldn’t stay at this location again .
Stayed 2 nights in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Friendly staff, clean facility, and ample parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice guy simple cost effective
Stayed 1 night in Mar 2025

10/10 Excellent

Joy

Stayed 3 nights in Feb 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 1 night in Feb 2025

4/10 Poor

Mike & Mariah

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for a relaxing weekend, it was a nice stay, very quiet, the staff was really friendly. Breakfast was nice and hot.
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Stayed 1 night in Jan 2025

2/10 Terrible

Jordan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all around very disappointing with it being very dirty, incredibly loud and in a terrible part of town, i have pictures of all stains and dirty attire in our room and will be expecting a refund
Stayed 2 nights in Feb 2025