Quality Inn & Suites North/Polaris

2.5 star property

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Photo gallery for Quality Inn & Suites North/Polaris

Reception
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area
Free daily continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
$79
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
7500 Vantage Dr, Columbus, OH, 43235
  • Place, Anheuser-Busch Brewery
    ‪3 min drive‬
  • Place, Polaris Fashion Place
    ‪7 min drive‬
  • Place, Ohio State University
    ‪11 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites North/Polaris

Hotel in Crosswoods
A fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites North/Polaris offers 92 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites North/Polaris is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn North/Polaris
Quality Inn North/Polaris Columbus
Quality North/Polaris
Quality North/Polaris Columbus
Quality & Suites North Polaris
Quality Inn & Suites North/Polaris Hotel
Quality Inn & Suites North/Polaris Columbus
Quality Inn & Suites North/Polaris Hotel Columbus

Reviews

Quality Inn & Suites North/Polaris Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 271 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 225 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

Reviews

10/10 Excellent

Levell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Janet L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, spacious, and beds were comfortable. Staff were friendly and helpful. Breakfast was good. Lots of parking.
Stayed 5 nights in May 2025

2/10 Terrible

Kara

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was ok

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

TERESA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Randy

Traveled with group
Stayed 3 nights in Jul 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ashlee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hallways smelled really bad. I know the stairs smelled like wet dog and chlorine. I know they allow dogs but it was enough to make me gag. My daughter and I actually went and bought a aromatherapy diffuser to help cancel our the smell we had. The people were friendly the kitchen looked clean, we unfortunately had to leave at 6:15 and it wasn't ready yet. Our room was dated but okay.
Stayed 1 night in Jul 2025

4/10 Poor

Bryant

Stayed 1 night in Jul 2025

8/10 Good

Sheri

Stayed 2 nights in Apr 2025

10/10 Excellent

Desiree

Liked: Property conditions & facilities
Staff is very friendly and accommodating. Above and beyond customer service wish I couldn’t stayed longer
Stayed 3 nights in Jul 2025

4/10 Poor

Lateka

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I visited with family for the weekend. My first room smelled soon as you opened the door. The entire carpet was damped, and the smell didnt help. I was offered to get another room, i changed rooms. The next room still had a smell to it but i opened my refrigerator and there was nothing but ants inside. I told fromt desk and was told to put my food in the dinning refrigerator. I would have to wait till in the morning for housekeeping to clean out the refrigerator but why? No discount or anything just horrible.
Stayed 2 nights in Jul 2025

6/10 Okay

Corie

Stayed 1 night in Jul 2025

6/10 Okay

Kenleigh

Traveled with family
Liked: Property conditions & facilities
The front desk was helpful but there ended up being a charge on my card that I did not use to pay for my stay. I had to dispute the charge with my bank and luckily they refunded me. I spoke to the hotel about the charge and they had “no record of it”.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and quiet.
Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, amenities
Check-in was listed as 3:00 PM. We arrived at 3:15 PM and waited almost 1 hour before they got us a room. We had a wedding to go to at 5:00 PM 20 miles away and was late for the wedding. While waiting they kept saying 15 minutes, then 5 minutes etc. until almost 1 hour passed.
Stayed 1 night in Jun 2025

6/10 Okay

aline

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Demetrius

Traveled with family

Sticky floor cigarette burns

Floor was damp and sticky to the point when walking in the bathroom shoes would be slippery.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in May 2025

8/10 Good

Jill

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was clean, and excellent morning breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Nora

Traveled with family
Disliked: Amenities
There is no elevator. Old property. Carpet and flooring full of staples. I had 2 rooms for 2 nights. Cost $800. But my room rates did not qualify for points? I do not recommend this hotel.
Stayed 2 nights in Jun 2025