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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Laundry room
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4850 Frusta Drive, Columbus, OH, 43207
  • Scioto Downs
    ‪10 min drive‬
  • COSI
    ‪15 min drive‬
  • Greater Columbus Convention Center
    ‪16 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites

Columbus hotel with free breakfast
This hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Quality Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Quality Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 63 out of 486 reviews
Rating 8 - Good. 121 out of 486 reviews
Rating 6 - Okay. 88 out of 486 reviews
Rating 4 - Poor. 66 out of 486 reviews
Rating 2 - Terrible. 148 out of 486 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Jean-Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Andy

Stayed 1 night in Jan 2025

2/10 Terrible

Amy

Stayed 1 night in Jan 2025

4/10 Poor

Abdellah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tasha

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible stay

Worst hotel stay no towels until 1am no toilet paper tv didn’t work til I fixed it with my cord they have it online that they have washer and dryers but don’t I’m not happy at all
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Stayed 1 night in Dec 2024

2/10 Terrible

Stephane

Stayed 1 night in Dec 2024

8/10 Good

Tevin

Traveled with group, Traveled with partner
Liked: Cleanliness
Needs work
Stayed 1 night in Dec 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
My trip was canceled right before I arrived
Stayed 1 night in Dec 2024

4/10 Poor

rockey

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 14 nights in Dec 2024

10/10 Excellent

Margarita

Stayed 1 night in Dec 2024

8/10 Good

Xin

Liked: Cleanliness, staff & service, amenities
Just average of hotel, Stay one night is by self. not for long term. passing through the states it's okay
Stayed 1 night in Dec 2024

8/10 Good

Reina

Traveled with partner
Lack of employees
Stayed 5 nights in Dec 2024

4/10 Poor

Isayah

Stayed 1 night in Nov 2024

10/10 Excellent

Jamairous

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. First, during check in the employee had to keep going to rooms to see of they were cleaned, and she took my credit card with her each time which caused great concern. The hotel is VERY dirty, stains everywhere on carpet. Vending machines or lack of completely empty. The room had no garbage can. No wash clothes, just 2 small towels and a shower that wouldnt drain. Most concerning, the window could be just pushed open and off the frame. This facility need torn down as I believe there are poeple living there. Horrible.
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed me to four different rooms because they all have a problem like one had a window broken another one had a broken lock another one had the air conditioner out of the wall and broken another one was all messed up but was not made there were bunch of dirty Linens in top another one had a broken TV and there were roaches I asked for my money back and the guy that was in front said that he was not going to give us anything to call corporate and he did not want to give off his name then he said that his name was Tom we went to the authorities the police said that his name was Ezekiel he's a black guy trying to talk in a different accent pretending to be from another country he's overcharged me he took out from my account double of the amount which was $448 my friend that was with me complaint also he took out double as well because we complain so that's why at the end we went to the police and they told us that his name was Ezekiel and they've been trying to shut that hotel down. PLEASE PEOPLE DONT GO THERE it's not safe I forgot to look at their reviews.
Stayed 3 nights in Nov 2024

2/10 Terrible

Brandi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on this site (expidea) it was listed as "pet friendly" and "free breakfast" When I got there I went to get the key to our room and I was hassled with "this is no longer pet friendly" I stated he IS a service dog (I have a fainting disorder) He is ADA certified. I was told that they would not accept me and after a long discussion she "called her boss" and he said the would only accept me is I have them $200 is cash and IF the room was fine they would give it back. Fine whatever. I asked for a pillow, a blankets and sheets for the pull out and had to wait 45 minutes for them to be brought to me. They did not bring a pillow or blanket just a fitted sheet and a flat sheet. The room was dirty and the tv did not turn off or down I had to unplug it to get to sleep. The bed didn't have a skirt on instead it was wrapped in plastic. It was a king room with a pull out and I was given 2 towels one wash cloth and no mat for the floor. The "free breakfast" had a make a waffle station with waffle mix and syrup and 2 bagels and nothing a few pieces of days old fruit. That was it. (And we were there at 8:30am) finally at check out I waited at the desk for 35 minutes and no one came to the desk. I called the number online for the hotel and he said "I'll be down in the next 45 minutes I'm with a customer" 20 minutes later he came down and as rude. Then I had to wait another 15 minutes for our room to be "inspected" before reviving my 200$ back. Honestly it was a whole mess.
Stayed 1 night in Nov 2024

2/10 Terrible

Brandon

Stayed 1 night in Nov 2024

2/10 Terrible

Dana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpaid for bare minimum.
Stayed 1 night in Nov 2024

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room on the 17 my check in late evening the room they had the air conditioner was not working room was hot and dirty carpet stains and smells i have been fighting with them to cancel they have not do far And i cant get you all to help
Stayed 9 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we spoke to at check-in was great!
Stayed 1 night in Oct 2024

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the hotel looked like spot that changes by the hour. Carpet in main hallway torn up, floor squeaked as you walked, whole inside main area and room smelled like bleach. The bleach smell gave me a headache. The bed didn't look clean, and there was no night staff. Only a police officer. I checked in but came back later in the evening and checked out.
Stayed 1 night in Oct 2024

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024