Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

In-room safe, desk, laptop workspace, blackout drapes
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV
Laundry room
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
4850 Frusta Drive, Columbus, OH, 43207
  • Lou Berliner Sports Park
    10 min drive
  • Scioto Downs
    10 min drive
  • Nationwide Children's Hospital
    14 min drive
  • Columbus, OH (LCK-Rickenbacker Intl.)
    7 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn & Suites

Columbus hotel with free breakfast
This hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a picnic area.
Quality Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a picnic area. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Quality Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 58 out of 429 reviews" "
Rating 8 - Good. 115 out of 429 reviews" "
Rating 6 - Okay. 83 out of 429 reviews" "
Rating 4 - Poor. 58 out of 429 reviews" "
Rating 2 - Terrible. 115 out of 429 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

4.4/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold on bathroom cieling, no towels, skid marks in the toilet, body hair all over bathroom. When I told the manager he told me they were overbooked and had no other rooms to give me so threatened to cancel my 2 nights stay booked a week in advance if I wouldn't stay in the room I was given with comping 1 night. The manager did not comp the 1 night anyway. Awful mess.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not let me check-in until 5 pm, said they had to make sure the room was ready. Careless employees, run down furniture and bed, sticky bathroom floor, tv remote didn't work right, shower control was almost out of the wall, coffee maker was disgusting from a previous use that was never cleaned. Never again
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The building is under construction and it’s not being properly restricted from guest that may interfere with what’s going on. The place could use sanitation as well
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Would stay again
Late checkin. Staff was very nice
Stayed 1 night in Aug 2024

8/10 Good

G

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Tracy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you need to sleep. That is all. Our room was non smoking but smelled like smoke. The entire hotel smelled of marijuana. Inconsistent customer service. Had no ice bucket or phone. No do not disturb sign. The ice machine was broken.
Stayed 2 nights in Aug 2024

2/10 Terrible

Tabbetha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Firstly, this is the worst ever Hotel i stayed in. When I booked, there was a phone number for the hotel. That number doesn't even exist. Then, the hotel rooms are dirty, stinking with the smoke smell. Front desk person is very bad, terrible, non considering, no humanity. I don't recommend anyone to stay in this hotel, ever, period.
Stayed 1 night in Aug 2024

2/10 Terrible

Kyle

Business traveler
Disliked: Cleanliness, property conditions & facilities
I get to check-in, clerk tells me I need my plate number off of my car. I told her NO, I am not going out there and look at the plate number. Told her it was a Red Kia Rio, with University of Pikeville plate. I get to the room, the bathroom light is hanging by a thread, and was unable to turn the lights off in the bathroom. The lobby was disorganized. Huge room with about 4 tables and chairs. It looked like someone had stole all the furniture from the room. The TV in my room, remote would turn off/on and adjust volume, other than that, could not change channels. The girl at the front desk gave me a new remote and I programed it and still same thing. There were 2 young women sitting outside the front door smoking pot (Legal in Ohio now). They charged me $2 more than what Expedia charged for the room. Overall, I would not advise anyone to stay at this location.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Came for overnight stay. Room had slight smoke smell even though it is a non smoking facility. Ice machines out of order. Facility shows age, needs complete renovation. Room was adequate and clean for my grandson and I. Breakfast was basic no frills. Decent value for the cost.
Stayed 1 night in Aug 2024

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Caitlin

Stayed 5 nights in May 2024

4/10 Poor

eddie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to check in early was told that she didn’t know what rooms were cleaned and to come back at 3pm. Returned at 3 then was told that I still couldn’t check in because they still didn’t know what rooms were cleaned, had to wait another 30 mins or so. When questioned the manager who had an attitude and said we can refund your money. Very unprofessional.
Stayed 1 night in Aug 2024

6/10 Okay

Small

Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Stayed 4 nights in Jul 2024

4/10 Poor

Sandy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When first arrived the toilet wouldnt flush had to get assistance. The place smelled and carpets were stained
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property and there was not any rooms for us. I purchased the insurance and it is worthless. I'll never use Expedia again and recommend no one else to use them either. The trip cost me twice as much because of this.
Stayed 2 nights in Jul 2024

6/10 Okay

Johnnie

Overall the time spent there was to get close to work, however, it had a few issues in regards to clean areas and time of check in.
Stayed 1 night in Apr 2024

2/10 Terrible

Natalie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money here.
Every single cloth item had a stain on it from the bed linens to the towels. The floor was stain in several spots, the microwave was disgusting, the walls were stained, the furniture was stained. The front desk lady was very nice, but when we came down in the middle of the night to leave we couldn’t find a worker. The room smelled of smoke and we had a disabled child with us that couldn’t breathe properly. The listing was also labeled as handicap accessible, but there were two stairs that we had to carry him up to get to the elevator. Also the pool is empty and filthy, they should at least hide that so children don’t see it. I wish I had taken photos of just how bad this room was.
Stayed 1 night in Jul 2024

2/10 Terrible

jason

Business traveler
Disliked: Staff & service, property conditions & facilities
Don’t stay there. Smells like BO, weed, and a pine sole cover up. Room hand a broken outside window. A very large spider in the bathroom.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed up with a valid reservation only to learn that my room had been sold. Had to spend the next two hours with my fiancé trying to find a room for the night. I’ll never stay at another Quality Inn.
Stayed 1 night in Jul 2024

2/10 Terrible

Melody

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say that's good, nothing. I have pics of how dirty it was, beds looked like a 3 year old made them and all bedding wrinkled. Bathtub had duck tape on it for a repair. Toilet wasn't even flushed. It was nasty. No ice, broke down. Breakfast I wouldn't even have plus bey limited. And chairs were all on top of tables. They didn't have the room I reserved and had to take what I didn't want. Customer service couldn't be any worse. Forget using cart to load your luggage. Steps up to first floor and elevator so pointless . I feel I should be refunded part of my money. I'd rate it as getto, that bad!
Stayed 1 night in Jul 2024

2/10 Terrible

Ross

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024