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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

In-room safe, desk, laptop workspace, blackout drapes
Free daily on-the-go breakfast
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4850 Frusta Drive, Columbus, OH, 43207
  • Scioto Downs
    ‪9 min drive‬
  • Greater Columbus Convention Center
    ‪16 min drive‬
  • Nationwide Arena
    ‪17 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites

Columbus hotel with free breakfast
This hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
Quality Inn & Suites offers 59 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn & Suites has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Quality Inn Obetz
Quality Obetz
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Columbus
Quality Inn & Suites Hotel Columbus

Quality Inn & Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 66 out of 508 reviews
Rating 8 - Good. 124 out of 508 reviews
Rating 6 - Okay. 90 out of 508 reviews
Rating 4 - Poor. 69 out of 508 reviews
Rating 2 - Terrible. 159 out of 508 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

carroll

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put us in a unclean room plus made us wait for a few hours even though checkin was at 3
Stayed 2 nights in Mar 2025

2/10 Terrible

Chris

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will also be calling corporate offices for refund. All round terrible experience
Stayed 1 night in Mar 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Room was dirty, service was non existent, spoiled food left In room from previous people. Will never stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
I want a refund bad
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs had to leave no hot water to shower no tv would not give another room lady said nothing available please beware of this dirty bug infested hotel doors dont lock not safe.
Stayed 1 night in Mar 2025

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for or in this case a little less. If you like the interesting smells then this is the place, even if it's 100% non smoking.
Stained pillow
Stayed 1 night in Mar 2025

6/10 Okay

Brian, Del Rio

Traveled with family
Liked: Staff & service, amenities
Nice area but hotel could use an upgrade
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

No returning

I came hoping to do laundry and there was no laundry room, no Gym, no pool, the breakfast wasn't good. I requested a furst floor room, the lady said there wasnt any available and that they were Wheel chair accessible and I am using a cane, I really wanted a walk in shower but i didn't get that on the second floor.
Stayed 2 nights in Feb 2025

4/10 Poor

Abass

Disliked: Staff & service
I didn’t like that there was no soap in the bathroom and the TV wasn’t working. I like the quietness of the place.One staff was really easy to talk to, the white guy but the other were grumpy
Stayed 1 night in Feb 2025

2/10 Terrible

Sujith Kumar

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for check-in and the guy at reception gave me two options - it will take 3 hours for check-in or cancel the reservation (told this part with emphasis).
Stayed 1 night in Feb 2025

4/10 Poor

Jada

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The staff is never at the desk it’s just this old guy name bob or bill that only comes out his car or room if he feels like it
Stayed 3 nights in Feb 2025

2/10 Terrible

Quevia

Traveled with partner
Awful , noise, old carpet, heater system very loud, tv old, terrible breakfast.
Stayed 1 night in Feb 2025

2/10 Terrible

Jeremy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant check into my room and I can't get through to hotels.com. Very pissed off!!!
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

SARAH

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience!

I’m furious. We arrived and we were met outside (in the rain) by a man who told us they had no rooms. When I told him we had a reservation he said but we don’t have any rooms for you. He wouldn’t let us in the building. When I tried to call the hotel, the phone number listed had been disconnected. Talk about an UNrestful stay!
Stayed 1 night in Feb 2025

2/10 Terrible

Jaye

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Assistant manager said we would have a complete refund. No one can give me any information whatsoever, including you, Expedia. We had to change our own sheets because there wasn’t enough staff there and the sheets in our room had not been changed. They were filthy. The bathroom was filthy. Nothing had been cleaned. We even had to run the sweeper ourselves. because there was nowhere else to stay close to the event we came to Columbus for.
Stayed 1 night in May 2024

4/10 Poor

Jean-Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Andy

Stayed 1 night in Jan 2025

2/10 Terrible

Amy

Stayed 1 night in Jan 2025

4/10 Poor

Abdellah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Tasha

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible stay

Worst hotel stay no towels until 1am no toilet paper tv didn’t work til I fixed it with my cord they have it online that they have washer and dryers but don’t I’m not happy at all
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Stayed 1 night in Dec 2024