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Renaissance Columbus Westerville-Polaris Hotel

4.0 star property

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Photo gallery for Renaissance Columbus Westerville-Polaris Hotel

Property entrance
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Property amenity
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
409 Altair Parkway, Westerville, OH, 43082
  • Otterbein University
    ‪2 min drive‬
  • Polaris Fashion Place
    ‪4 min drive‬
  • Easton Town Center
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (View)

  • 325 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (View)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 340 sq ft
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 325 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 325 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Corner

  • 350 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

  • 690 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (931)
$116 nightly
The price is $116 total
includes taxes & fees
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About this property

Renaissance Columbus Westerville-Polaris Hotel

4-star Westerville hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and concierge services. Housekeeping is available on request.
Renaissance Columbus Westerville-Polaris Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Westerville hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Renaissance Columbus Westerville-Polaris Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Onsite self parking is complimentary.

Renaissance Columbus Westerville-Polaris Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Renaissance Columbus Westerville-Polaris Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 25.00 for adults, and USD 10.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Columbus Hotel
Renaissance Columbus Westerville-Polaris
Renaissance Columbus
Renaissance Columbus Westervi
Renaissance Columbus Westerville-Polaris Hotel Hotel
Renaissance Columbus Westerville-Polaris Hotel Westerville
Renaissance Columbus Westerville-Polaris Hotel Hotel Westerville

Renaissance Columbus Westerville-Polaris Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 654 out of 825 reviews
Rating 8 - Good. 96 out of 825 reviews
Rating 6 - Okay. 33 out of 825 reviews
Rating 4 - Poor. 20 out of 825 reviews
Rating 2 - Terrible. 22 out of 825 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Austin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Fine hotel, bad reservation system

The hotel was fine, but we had 2 rooms on our reservation, and they only had 1 for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was really nice but there was condensation on our window in our room all along the top, made it seem a little weary. Overall it was average. I’ve stayed in both better and worse.
Stayed 2 nights in Feb 2025

8/10 Good

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautifully done, clean inviting. A great stay. Shower had tons of water pressure(under rated)
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar w live music, nice rooms and awesome shower pressure!
Stayed 1 night in Jan 2025

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the modern design of the hotel. The restaurant and outdoor amenities are 5 star!!
Stayed 1 night in Nov 2024

10/10 Excellent

kiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Fiancé & I stayed here for a weekend, we loved it. The staff were very friendly & the rooms were nice & clean.
Stayed 1 night in Nov 2024

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While checking in the front desk asked what was the occasion for our visit. I told them it was my and my wife’s birthday getaway. A few hours later, room service brought 2 pieces of amazing chocolate cake!
Stayed 1 night in Jan 2025

10/10 Excellent

DANIEL

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Stayed 1 night in Dec 2024

4/10 Poor

Neffertee

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff on New Years Eve was TERRIBLE. No customer service, no hospitality. The pool was not heated and it was freezing outside. The website promises a heated pool. I went to the front desk to ask them to turn up the temperature and the lady was very rude and said something about the pipes and that “that temperature of the pool is how it is doing to stay” very rudely. We brought our children with us, paid for two rooms and the whole point was because we wanted the kids to have some time at the pool. And they were excited about it. This may seem very small to some people. But we could have stayed somewhere more hospitable for New Years Eve. And who the heck doesn’t have heated pool in the middle of winter?! I asked them 2 times, is the pool open? Never once did they say, it’s open but it’s not heated right now in the dead of winter!
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Nov 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here especially while the christmas decor was up the lobby looked so pretty! It was an overall nice environment and worthwhile. I will definitely be coming back!
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

We chose this property due to the reputation of the brand, but we will stay her again due to the experience. Everything was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael and Kim

Stayed 2 nights in Nov 2024

8/10 Good

Kyle

Stayed 1 night in Nov 2024

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Dec 2024