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Residence Inn by Marriott Columbus Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Columbus Downtown

Restaurant
Lobby
Property amenity
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
36 E Gay Street, Columbus, OH, 43215
  • Ohio Theatre
    ‪6 min walk‬
  • COSI
    ‪9 min walk‬
  • Nationwide Arena
    ‪9 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 Queen Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Living area | 32-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Double Bed, Non Smoking

  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is $460 total
includes taxes & fees
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About this property

Residence Inn by Marriott Columbus Downtown

3-star hotel in Downtown Columbus
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn by Marriott Columbus Downtown offers 126 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include double sofa beds. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Residence Inn by Marriott Columbus Downtown is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Buckeye Bourbon House - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 38 per night)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Buckeye Bourbon House

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 38 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Columbus Downtown
Residence Inn Marriott Hotel Columbus Downtown
Residence Inn Marriott Columbus Downtown Aparthotel
Residence Inn Marriott Columbus Downtown Hotel
Columbus Residence Inn
Residence Inn Columbus Downtown Hotel Columbus
Residence Inn By Marriott Columbus Downtown Ohio
Residence Inn by Marriott Columbus Downtown Hotel
Residence Inn by Marriott Columbus Downtown Columbus
Residence Inn by Marriott Columbus Downtown Hotel Columbus

Residence Inn by Marriott Columbus Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 457 out of 755 reviews
Rating 8 - Good. 188 out of 755 reviews
Rating 6 - Okay. 57 out of 755 reviews
Rating 4 - Poor. 27 out of 755 reviews
Rating 2 - Terrible. 26 out of 755 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Weile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was old, it was kept up and some parts undergoing renovation. Nevertheless, my room was large and excellent; and the downtown area around this hotel had plenty of shops and restaurants. The breakfast selections in the morning were also very good.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ed

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked a trip for my girlfriends birthday from March 14th-16th to Columbus, Ohio. We were looking forward to it very much, we had also bought tickets to the hockey game. We arrived Friday the 14th around 9:30 pm and the check in was flawless. We got up to our room (1303) and realized it was warm in the room was we adjusted the thermostat to make it cooler. After that we decided to go to the bar/restaurant down stairs (Buckeye Bourbon House) by the time we got back to our room it was even hotter than when we left. I immediately called down to the front desk and they informed me that the air condition was broken on floors 12, 13, and 14. I asked to be moved to another room but informed me they were all sold out. They also told me that the hotel was under construction and sorry for the incontinence. This is just unacceptable, the room was almost 80 °C at times and almost impossible to stay in but we had no other choice, not to mention we should have been informed of the construction going on before the trip. I believe there should be some compensation offered here and would like to know what will be done to help us out in this situation.
Stayed 2 nights in Mar 2025

4/10 Poor

Liren

Business traveler
Liked: Cleanliness
Room was not cleaned daily even upon request. Room was cleaned every 3 days. Bed was uncomfortable and shower had issues. asked for maintenance to fix it but housekeeeping staff was sent and unable to fix the problem. Shower was still useable.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip- March

It was perfectly located downtown, and the staff was very accommodating and friendly. They were helpful whenever I needed assistance, including the valet for parking. Some items in the room showed their age and were a bit rough around the edges. Nonetheless clean and would recommend staying again in the future.
Stayed 3 nights in Mar 2025

6/10 Okay

Ryan Scott

Traveled with group
Liked: Cleanliness, property conditions & facilities
This property was very nice for the price, walkable to the convention center, and the female front desk attendant couldn’t have been kinder and more accommodating. The male front desk attendants that I interacted with were less than friendly, and did not make me feel welcome. Additionally, the hotel breakfast was severely lacking – aside from the general lack of options, they ran out of more and more as the days went on. Despite the waffle maker being one of the few breakfast items available, they were out of syrup for 4 days straight. Not the end of the world, sure, but a bit frustrating each morning! Overall the stay was nice and convenient, but could have been better.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, staff is fantastic the hotel is unique and the suites are great. Valet took a. Min to get used to but I was. Able to come and go as needed no issues at all. Next time I'm away to Ohio, this will be where I stay.
Stayed 3 nights in Mar 2025

8/10 Good

Joseph

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service
I enjoyed the staff they were friendly, free breakfast was better than I expected, room was clean, a few cool spots nearby, no issues and good value… I’d come back for sure.
Stayed 1 night in Jan 2025

8/10 Good

Barbara, Clyde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area, parking is a pain in the butt though. wish there was better options with staying here. nearby food options are nice and easy walking to lots of things
Stayed 2 nights in Nov 2024

6/10 Okay

Dwayne

Liked: Staff & service

NYE 2024

My fiancé and I stayed for New Year’s Eve. They need updating. The wall paper is peeling, the bathroom had no heat and smelled of marijuana. The bed sheets had a small stain on them. On a good note, the Bourbon Bar was nice and the hotel also charged my Tesla. Overall I would give them a 7.5. Definitely not an 8.8 which is what the rating was on Hotels.com.
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 9 nights in Aug 2024

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Billy’s Baby Shower

Columbus Marriott was situated in a Bank Building from 1925, beautiful Decor and Brilliant Highlights! The Breakfast Bar was in the Old Vault Very well done
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Good Location!!

Great hotel for its location, close to the palace theater(walking distance) Has a great bar area to relax and unwind in. Had a couple drinks and the soft pretzels. The staff was very friendly and helpful!! The room we had was very nice, a lot of room! Kitchen, sitting area and separate bedroom area. Large bathroom with tub and shower. The breakfast set up was a little crowded in bank vault and took a while for food to be replenished. However everything tasted great! The price for a night’s stay was a little expensive. But over all good experience!!
Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. Made me feel so very welcomed. Will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff is amazing so nice and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services staff was exceptionally good
Stayed 1 night in Oct 2024

8/10 Good

Stephen, Venice

Liked: Staff & service
Disliked: Property conditions & facilities
This property is in desperate need of an update. We will not come back again until a complete renovation has been completed. We will certainly check to see if it’s done before we book again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Sep 2024

10/10 Excellent

Nina

Stayed 1 night in Oct 2024