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The Plaza Hotel Columbus at Capital Square

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Plaza Hotel Columbus at Capital Square

Front of property - evening/night
View from room
Lounge
Lounge
Aerial view

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Laundry
  • Gym

Explore the area

Map
75 E State St, Columbus, OH, 43215
  • Ohio Theatre
    ‪1 min walk‬
  • Columbus Commons
    ‪1 min walk‬
  • Ohio Statehouse
    ‪2 min walk‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Corner

  • 338 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sonesta Columbus Downtown

Pet friendly
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1379)
The price is $161
per night
$213 total
includes taxes & fees
Jan 25 - Jan 26
Sonesta Columbus Downtown

About this property

The Plaza Hotel Columbus at Capital Square

Hotel in Downtown Columbus
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Plaza Hotel Columbus at Capital Square offers 403 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 16686 square feet (1550 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.

The Plaza Hotel Columbus at Capital Square is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Capitol
Sheraton Columbus Capitol Square
Sheraton Columbus Hotel Capitol Square
Sheraton Columbus Square
Sheraton Hotel Capitol
Sheraton Hotel Capitol Square
Sheraton Capitol Square
Sheraton Columbus Hotel at Capitol Square
The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

The Plaza Hotel Columbus at Capital Square Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1003 reviews" "
Rating 8 - Good. 259 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 103 out of 1003 reviews" "
Rating 2 - Terrible. 113 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Honorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Bryan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Got stuck in the hotel room bathroom because the door was warped and gets stuck if you close it all the way. Valet took 45 minutes to get out car which really effing sucks when you're in for a wedding the night before and are super hungover. Also check the hotels website directly before using Expedia. It would have saved me $100 bucks for the exact same room. Thanks Expedia...😒
Stayed 1 night in Oct 2024

6/10 Okay

Marie

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had hire expectations for this hotel considering its cost per night and location. Staff was friendly and accommodating, they let us check in early which was great but the room was so outdated. Stains on the walls, patches on the walls, stains on the bed skirts. We lifted the mattresses up to make sure they were clean, which they were but in all my years of travel I’ve never felt like it was necessary to do something like that. Not impressed. Not a terrible experience but wouldn’t go back.
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, everything was great. The only problem we had was the parking wss terrible, if they had a better parking for their guest, that would be great.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

catherine

Disliked: Staff & service, property conditions & facilities
Security (not in uniform)attempted to access my room at 12:55am using a key card. They were stopped by the security latch. When I confronted them they claimed the room was supposed to be empty and asked my name. I refused to give it. I immediately called the front desk to express my concerns. They called security and he claimed the door was open (untrue). I told the front desk I felt unsafe and requested a call from management and provided my cell number at that time (which they already had but just in case). It’s been a week and no communication at all. No adjustment to my fees. Horrific customer service. If a single female is awakened by a staff member (again, not in uniform) and tells you that she feels unsafe you would think there would be some attempt to communicate with me. Ladies - do not stay there!
Stayed 2 nights in Sep 2024

6/10 Okay

Gail

Disliked: Property conditions & facilities
Proximity to event destination was excellent. However, shower/tub didn't work. Summoned hotel engineer, never came to the room. Hotel staff was adequate.
Stayed 1 night in Sep 2024

6/10 Okay

Nhan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water during our entire stay. I made a complaint a few times with the desk and was told it’s all fixed but literally no hot water. Other than that everything else was good.
Stayed 3 nights in Sep 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not enough working plugs, phone not working, missing hair dryer, bed not made, wet towels not replaced. We complained at front desk (since phone not working) regarding outlets The ones that were not working were not repaired, and no extension cords provided. Very disappointing stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Kelsey

Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Luis

Liked: Cleanliness
Stayed 4 nights in Sep 2024

2/10 Terrible

Kevin

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water and pressure sucks
There was absolutely no hot water in the hotels as we asked other guests. The location is nice, but other than that it’s not worth the stay. As there are other hotels around as well
Stayed 4 nights in Sep 2024

8/10 Good

Luise

Stayed 1 night in Sep 2024

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in surprisingly poor condition. There were outlets unsafely installed, grime on the walls and furniture, and a number of plumbing problems. The water came out of the tub spigot as a cloudy yellow. I was informed later that this was do to a plumbing interruption. I went to the manager to redress the issues, and was made to wait nearly four hours before he came out and told me all he could do was offer me rewards points. I cut my trip short after that. I was not going to stay another night. The hotel refunded half my money, instead of the full refund I requested.
Stayed 2 nights in Sep 2024

8/10 Good

Donna

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not exactly what I say for clean. It was an older hotel. Not worth the cost. It was quiet. But the floors were dirty, bed was awful, door had the chain lock. It was in a good location though.
Stayed 1 night in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities
It was a nice hotel room. Nice location. Very Nice staff at check in desk. Some homeless hanging around the courtyard area but nothing crazy. I will return.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott, San Doego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I cant say enough good things about the staff here!
Stayed 7 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I don't like the sofa bed I think it was broken as it was sagging
Stayed 1 night in Aug 2024

4/10 Poor

RON, Arlington Heights

Traveled with partner
Disliked: Property conditions & facilities
There are very few restaurants near by. The cleanliness needed some work as there were hairs and dental floss on the floor of our bathroom. There was hardly anyone else staying there which was a strange experience in such a large hotel. No bottled water provided in the room. No tea provided. Check in was not good. When I asked about breakfast/restaurant I was told to read the sign. She also didn’t offer any extras as we are Marriott members. She looked as though she had slept in her clothes.
Stayed 1 night in Aug 2024

8/10 Good

Mikhail

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The fridge and AC didn’t work or ice machine on floor 14. Lots of scratches on the walls, key card failed, giving 4 stars for the staff.
Stayed 3 nights in Jul 2024