See all properties

The Plaza Hotel Columbus at Capital Square

4.0 star property

Choose dates to view prices

Photo gallery for The Plaza Hotel Columbus at Capital Square

Premium bedding, in-room safe, desk, blackout drapes
Front of property - evening/night
View from room

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
75 E State St, Columbus, OH, 43215
  • Place, Ohio Statehouse
    ‪1 min walk‬
  • Place, Ohio Theatre
    ‪2 min walk‬
  • Place, Palace Theatre
    ‪5 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪12 min drive‬

Room options

Similar properties

Breakfast, lunch, dinner served; American cuisine
Holiday Inn Columbus Dwtn-Capitol Square by IHG
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,008 reviews
Holiday Inn Columbus Dwtn-Capitol Square by IHG

About this property

The Plaza Hotel Columbus at Capital Square

Hotel in Downtown Columbus
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Plaza Hotel Columbus at Capital Square offers 403 accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is available for a surcharge. Event facilities measuring 16686 square feet (1550 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.

The Plaza Hotel Columbus at Capital Square is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Plaza Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Plaza Restaurant
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (16,686 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Nearby parking fee: USD 17 per day (1001 ft away)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Plaza Hotel Columbus at Capital Square Hotel
The Plaza Hotel Columbus at Capital Square Columbus
The Plaza Hotel Columbus at Capital Square Hotel Columbus

The Plaza Hotel Columbus at Capital Square Reviews

Reviews

5.6
Rating 10 - Excellent. 8 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 16 out of 55 reviews
Rating 2 - Terrible. 12 out of 55 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Catherine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO A/C tv’s didn’t work Very old and tired hotle
Stayed 2 nights in Aug 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
The staff was very arrogant and not helpful Because of this I will not stay at another plaza hotel . The valet who left us sitting in her vehicle for over an hour to the check-in to the ladies who serve you the breakfast, very arrogant. I would not suggest this hotel to anyone.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is old and run down. nothing worked. no hot water in shower, television did not work, amenities were embarrassing.
Stayed 3 nights in Aug 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean. The couch has burn holes in it. The bathroom toilet wouldn't flush and the view was the trees in front of the hotel. I don't recommend this hotel. We only stayed the one night out of five nights.
Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Shelly

They told us the air would be back on shortly. I had received an email at 9 AM that morning saying it was broke. And we could cancel but the problem was I didn’t get the email till 11 PM so he already knew the air was not coming back on. There was no hand soap in the bathroom and the TV had no sound.
Stayed 1 night in Jul 2025

2/10 Terrible

Christine

I was really excited to see the building and room but could not stay. The a/c was out and it was HoT. We had to call family to pick us up. Thank god they were available. Very disappointing
Stayed 1 night in Jul 2025

4/10 Poor

April, Cincinnati

Disliked: Staff & service, property conditions & facilities
No AC even after we moved rooms, no tv reception and phone did not work.
Stayed 1 night in Jul 2025

4/10 Poor

April, Cincinnati

Disliked: Property conditions & facilities
No AC, no tv signal, no phone service.
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ac and everything it’s old
Stayed 4 nights in Jul 2025

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superior customer service

The front desk staff was truly helpful when I arrived and had misbooked on the website. The experience was positive. The hotel itself was very nice and clean.
Stayed 1 night in Jul 2025

6/10 Okay

Keenan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Alejandro, Homestead

Disliked: Cleanliness, staff & service, property conditions & facilities
Property didn’t have AC, room was at 78 even after 3hours of waiting for Maintenance to show up and never did. Asked for a refund and never got it
Stayed 1 night in Jul 2025

2/10 Terrible

Alex

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and not helpful at all They put us in multiple rooms and each room had no AC so after the third one I left and had to get another hotel room somewhere else with AC Which cost me even more money I won’t get back and I do want a refund working on that with Expedia at the moment and the rooms are not luxury at all tiles falling off on the ground and not cleaned very well at all. The restaurant there did have a good burger though I’ll atleast give them that much.
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to the Ohio Theater, which was our main consideration for booking.
Stayed 1 night in Jul 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ohio Theatre!
Stayed 1 night in Jul 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, we didn't stay due to roaches
Stayed 2 nights in Jul 2025

6/10 Okay

Lisa, groton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work for 1 day. A bit un comfortable . Room were dated. A bit musty smell. Had cold water for one day for showers.
Stayed 5 nights in Jul 2025

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Business traveler
Disliked: Room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel air was not working, the room was 81 degrees all night.There was also no cold water, it was all dangerously hot from the hot tap and comfortably warm from the cold tap. They offered us a fan after I asked if there was a room where the air was working. That is when I learned the air was out in the entire building. It made for an uncomfortable night for all of us. Which is unfortunate since we paid for a hotel with AC
Stayed 1 night in Jul 2025

2/10 Terrible

Shawna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hot room.

Got to our room, turned in AC, left for a show. Came back room was 80. At midnight, we had to change rooms cause the room wasn’t cooling down.
Stayed 1 night in Jul 2025