Sonesta Essential Columbus

2.5 star property

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Photo gallery for Sonesta Essential Columbus

Lobby
Premium bedding, in-room safe, individually decorated
Free daily continental breakfast
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$106
includes taxes & fees
Sep 8 - Sep 9

Explore the area

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4027 Veterans Ct, Columbus, GA, 31909
  • Hughston Clinic
    ‪3 min drive‬
  • Columbus State University
    ‪7 min drive‬
  • Peachtree Mall
    ‪8 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪7 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta Essential Columbus

Columbus hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Sonesta Essential Columbus offers 88 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta Essential Columbus features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2500 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Sonesta Essential Columbus is a smoke-free property.

A complimentary continental breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,500 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (24 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Garden Columbus Fort Benning
Wyndham Garden Fort Hotel Columbus Benning
Sonesta Essential Columbus Hotel
Sonesta Essential Columbus Columbus
Best Western Plus Columbus Ft. Benning
Wyndham Garden Columbus / Fort Benning
Sonesta Essential Columbus Hotel Columbus
Best Western Plus Columbus North Ft. Moore

Sonesta Essential Columbus Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Stayed 3 nights in May 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
upon entering the room I notice an odor of (mold?) but once in the room I don't notice it. The room appears clean. I did have to defrost the refrigerator (no big deal but staff should notice that). I found absolutely no CAFFEINE tea in the room or at the pickup area or cafeteria, I had to drink coffee that I don't care for.
Stayed 3 nights in May 2025

2/10 Terrible

Corey

Business traveler
Disliked: Cleanliness, amenities
This may be the worst hotel ive stayed at so far in Georgia. When we got in the room we could see visible stains on the chairs, walls, mattresses and the drawers weren’t even clean. Crumbs and lint in every one. One chair in the room had mold growing on the legs. AC didn’t work and breakfast was only sausage and eggs nothing else.
Stayed 1 night in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and get rested. The staff was friendly and very helpful. Rooms are nice and quiet during the night.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
This property very quiet and clean . All the staff I encountered was great .would high recommend
Stayed 3 nights in May 2025

10/10 Excellent

Leidy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2025

6/10 Okay

Lashirl

Disliked: Cleanliness, staff & service, property conditions & facilities
older hotel on the inside. limited upgrades
Stayed 1 night in May 2025

8/10 Good

powell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place friendly helpful staff
Stayed 2 nights in May 2025

6/10 Okay

Monica, Oxford

Liked: Staff & service, property conditions & facilities
I have been coming here since December when it was. Diamond in haystack. I never had any issues and staff is always helpful. My last two visits were not as pleasing as before as this is no longer a diamond and the cleaning is not as great as before. I still will go there if need be but I'm going to finish the rest of my week at another location and utilize some free points 😁
Stayed 2 nights in May 2025

10/10 Excellent

MISTY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in town

first time in this one in Columbus. Great stay. Great staff, great breakfast, quiet and orderly hotel (except for fire alarm, but it's for your safety)
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a suitable stay and convenient to everything we needed during our stay.
Stayed 4 nights in May 2025

10/10 Excellent

Tümerkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and well maintained. Service was OK. Unfortunately they sent me to a room that already had a guest in it. It was quite unsettling.
Stayed 3 nights in May 2025

6/10 Okay

Eric

Disliked: Staff & service
I waited 10 to 15 mins to check in because no one was at the front desk
Stayed 1 night in May 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter actually stayed in the hotel and she said that the bed was extra comfortable and she slept like a dream.
Stayed 2 nights in May 2025

2/10 Terrible

George

Business traveler
My recent experience at the Sonesta Essential Columbus in Georgia was so unprofessional and predatory that I feel obligated to warn other travelers, especially those new to the area or in uniform. Upon arriving the day of my prepaid reservation, I was met by Helen, the Front Desk Manager, who informed me that although the hotel had clean, empty rooms available, she would not allow me to check in early—unless I paid for an entire second night. Not a standard early check-in fee, but a full additional night’s charge, just to access the room I had already paid for that same day. Following this encounter, Expedia customer service contacted Helen directly to attempt a resolution. She refused to adjust her position, denied a refund for the reservation that had been made just hours earlier, and declined to allow a change of dates or credit the booking for future use. The whole interaction was both inflexible and exploitative. This hotel appears to operate with policies that prey on less experienced or transient travelers, including young servicemembers stationed at nearby Fort Benning. It’s hard to imagine this kind of behavior being tolerated at a reputable property. If you’re looking for fairness, decency, or even the most basic customer service, do yourself a favor and steer clear of Sonesta Essential Columbus. This wasn’t just bad hospitality—it was a deliberate cash grab that disrespected both my time and my patronage.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Clean and quiet. Staff were mostly pleasant. Lobby 24 hour coffee station needed attention (cold coffee and no hot water)
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

AMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience minus the closed pool

Overall our experience was great. The pool was closed, which was a little disappointing being that i sort of booked this hotel so the kids could swim. Staff was friendly.
Stayed 1 night in May 2025

6/10 Okay

Sarah

Stayed 3 nights in May 2025

8/10 Good

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, could use better signage.
Stayed 1 night in May 2025

6/10 Okay

Michael

Stayed 6 nights in Apr 2025

10/10 Excellent

Jeyshira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, the hotel was quiet and the staff was really helpful!
Stayed 2 nights in Apr 2025