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Tru by Hilton Columbus Airport

2.5 star property

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Photo gallery for Tru by Hilton Columbus Airport

Reception
Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, free rollaway beds
Lobby
Snack bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Housekeeping
  • 24/7 front desk
$106
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
2845 AIRPORT DRIVE, Columbus, OH, 43219
  • Place, Easton Town Center
    ‪6 min drive‬
  • Place, Historic Crew Stadium
    ‪9 min drive‬
  • Place, Ohio State University
    ‪10 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, free rollaway beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(80 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, free rollaway beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.2 out of 10
Wonderful
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, free rollaway beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | Desk, laptop workspace, blackout drapes, free rollaway beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 920 reviews
Courtyard by Marriott Columbus Airport

About this property

Tru by Hilton Columbus Airport

Hotel in Northeast Columbus
Along with a fitness center, this smoke-free hotel has a business center and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a front-desk safe.
Tru by Hilton Columbus Airport offers 97 accommodations with coffee/tea makers and complimentary toiletries. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Columbus Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Grove City Columbus
Tru by Hilton Columbus Airport Hotel
Tru by Hilton Columbus Airport COLUMBUS
Tru by Hilton Columbus Airport Hotel COLUMBUS

Tru by Hilton Columbus Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 910 reviews
Rating 8 - Good. 168 out of 910 reviews
Rating 6 - Okay. 49 out of 910 reviews
Rating 4 - Poor. 18 out of 910 reviews
Rating 2 - Terrible. 23 out of 910 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and room. Not much within walking for a dinner. Average breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Camie

Traveled with family
The staff was extremely helpful and pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Deeqa

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Micaela

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Breakfast was pretty tasty and there was a nice variety. Our room was very comfortable and our airport shuttle was great. I’d definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Storm's Review

Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Staff was amazing. So friendly. Very nice hotel but staff really stood out!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Amenities
My husband and I have stayed at this hotel twice now in the last six months, both times have exceeded expectations and its fantastic for us because its close to family who lives in the area.
Stayed 1 night in Aug 2025

6/10 Okay

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The Tru fumbled airport shuttle

The hotel is great looking and very comfortable. The staff was pleasant and courteous. The room doors I think are fire resistant: they are VERY heavy to open. I think due to this weight we heard doors shutting most of the night. We had to leave the hotel at 5AM for our flight. The Tru advertises 24 hour shuttle service to the airport; we inquired at check-in and were assured there was no problem. Getting to the lobby at 4:45AM we were told no shuttle until 7AM. They have a printed sign telling how to get in touch with Lyft, Uber or a Taxi. This leads me to believe that the early morning shuttle no-show is not a rare occurrence at The Tru.We had to pay, not the hotel for the Lyft/Taxi ... $20. One if our reasons for selecting our stay here was for that shuttle service 24 hours a day advertised. If it were not for this shuttle service feasco we would have given The Tru all excellent ratings but simply cannot excuse the shuttle service deception.
Stayed 1 night in Aug 2025

8/10 Good

minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah Kay

Liked: Amenities
My room, the breakfast, and food store were great. It was a relaxing stay and the staff are very friendly. The shuttle service was nice too. I wish I had know there was a subway right around the corner that I could walk to but didn’t see it until I was headed back to the airport. I had searched the internet for a nearby place I could walk to for food but nothing close showed up.
Stayed 2 nights in Jul 2025

2/10 Terrible

Juan, Doral

Traveled with pets, Traveled with family
Disliked: Staff & service
When arrived to the property around 5 pm, my room was not ready. I did online check in and picked my room. They told me that I had to wait 1 more hour for it to be ready, if I did not wanted to wait, I could be assigned another room. Which I had no option since I was not willing to wait an extra hour for something they should have done 2 hours before my arrival as check in time usually is at 3pm and I got there at 5 pm.
Stayed 1 night in Aug 2025

10/10 Excellent

Winter

Traveled with family
Disliked: Amenities
Property is great let me check in early without a problem
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Property conditions & facilities, room comfort
Kiesha was fantastic at check in!
Stayed 1 night in Jul 2025

8/10 Good

Melinda

Stayed 1 night in Jul 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Tru by Hilton Columbus was absolutely lovely. From the moment I arrived, I felt at peace and genuinely welcomed. The atmosphere was calm and comforting, just what I needed. The staff were kind, the space was clean, and everything about the experience made me feel cared for. I wholeheartedly recommend this place if you’re looking for a relaxing and positive stay.
Stayed 1 night in Jul 2025

8/10 Good

Josh

Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
They need USB-C plug ins available
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Gerald

Stayed 2 nights in Jul 2025