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Tru By Hilton Columbus East Broad

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Columbus East Broad

Terrace/patio
Exterior
Free WiFi
Lobby
Free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
6440 East Broad Street, Columbus, OH, 43213
  • Mount Carmel East
    ‪2 min drive‬
  • Easton Town Center
    ‪11 min drive‬
  • Greater Columbus Convention Center
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Free WiFi

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Columbus East Broad

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (191)
The price is $100
per night
$117 total
includes taxes & fees
Feb 9 - Feb 10
Comfort Suites Columbus East Broad

About this property

Tru By Hilton Columbus East Broad

Columbus hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Guest accommodations at Tru By Hilton Columbus East Broad offer air conditioning. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Columbus East Broad features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Columbus hotel also offers a vending machine, express check-in, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Columbus East Broad has designated areas for smoking.

Guests are offered a complimentary breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

More

  • Designated smoking areas (fines apply)

Room amenities

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Columbus Broad
Tru By Hilton Columbus East Broad Hotel
Tru By Hilton Columbus East Broad Columbus
Tru By Hilton Columbus East Broad Hotel Columbus

Tru By Hilton Columbus East Broad Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 40 reviews" "
Rating 8 - Good. 9 out of 40 reviews" "
Rating 6 - Okay. 4 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy decor for my teenage daughter. I also taught her 8 ball in the lobby. Great bonding moment.
Stayed 1 night in Oct 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Our experience was nice however we weren't notified the pool was out of service when we booked the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Renee

Traveled with family
Liked: Amenities
2nd stay since this location opened in August. It does not disappoint. Clean, new, good breakfast, and great staff. We will stay again. Looking forward to the pool opening.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend
Good location, about 20 minutes from downtown but easy to navigate, some food options nearby. Love staying at Tru by Hilton hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Sarah

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Defiance

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was newly built when I stayed here, so everything was certainly top-notch. Tru Hotels usually are fantastic places to stay anyway. This hotel is built in an area that isn't super built up yet. There are definitely fast food places and a few smaller shopping locations in the area, but as of now it's not really an area I would spend a lot of time around. However, it would not stop me from staying at this great hotel if I was staying in Columbus again.
Stayed 2 nights in Sep 2024

8/10 Good

Margit

Liked: Cleanliness, amenities
The bed was very comfortable. It was clean. I really don’t have any negative to say .
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like staying at Tru’s property! This particular hotel breakfast options was not good at all. I had to get breakfast from other restaurants around. My room was clean. Satisfied with that! My toilet stopped flushing, I called front desk…..instantly the maintenance man came and fixed the problem! Overall, the area was great! Close to the highway! Close to restaurants!
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 2 nights in Aug 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned on my checkout that the air conditioner seemed to run all the time when on auto. Also a firmer pillow would be great! Shower was great. We didn't eat there, but I liked the variety of snacks. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Waldo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it...
Stayed 1 night in Aug 2024

2/10 Terrible

crystal

Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was a requirement for our hotel selection and despite this hotel being advertised as having a pool, construction is not complete on it. Check-in clerk was only willing to cancel our reservation. I contacted Expedia for help with this since I was paying for something that was advertised but not getting. They contacted hotel and clerk lied and told Expedia that he offered me compensation and I rejected it. Supposed to be escalated but no resolution from hotel (with email to GM) or Expedia as of 4 days later. Besides that problem, AC/thermostat didn't work properly. At one point it was shooting out hot air instead of cool. Toilet and shower leak. Furnishings are very dorm-roomy. Desk is not big enough for a laptop and any writing materials if you have to work while away. Walls and floors are VERY thin. Heard slamming doors, furniture rolling around, shades in the next room being opened and closed, and toddlers screaming and running late into the night and early in the morning. "Queen" beds are not really queen beds; MAYBE doubles. Breakfast only goes until 9am and is very sparce. View out our window was of a McDonalds billboard (within 20 ft). Only positives were a good height to the shower head, lobby area has a pool table and a chest of games, and there is plenty of seating in the lobby/breakfast/work area. Although with breakfast only lasting until 9am, this likely isn't a big benefit.
Stayed 2 nights in Aug 2024

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel.
Very nice hotel. Brand new. It DOES NOT have a pool! The pool is closed and under construction for the foreseeable future. My room was nice and clean but the AC was broken. So it was nice sleeping in 82° heat.
Stayed 1 night in Aug 2024

8/10 Good

michael

Traveled with family
The property is very new so that was nice. The breakfast was Ok I didn’t have any but there was oatmeal n eggs n cold cereal, so not bad there was some variety. I accidentally booked a handicap room on Expedia so I was not happy because the hotel was full so we couldn’t change it. Other than that it was very clean n quiet just right for a short visit in Columbus.
Stayed 1 night in Aug 2024