Tru By Hilton Columbus East Broad

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Columbus East Broad

Terrace/patio
Lobby
Exterior
Free WiFi
Free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
6440 East Broad Street, Columbus, OH, 43213
  • Mount Carmel East
    2 min drive
  • Creekside Park
    7 min drive
  • Easton Town Center
    11 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    13 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Columbus East Broad

Columbus hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Guest accommodations at Tru By Hilton Columbus East Broad offer air conditioning. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Columbus East Broad features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Columbus hotel also offers a vending machine, express check-in, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Columbus East Broad has designated areas for smoking.

Guests are offered a complimentary breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free breakfast available daily

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

More

  • Designated smoking areas (fines apply)

Room amenities

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Columbus Broad
Tru By Hilton Columbus East Broad Hotel
Tru By Hilton Columbus East Broad Columbus
Tru By Hilton Columbus East Broad Hotel Columbus

Tru By Hilton Columbus East Broad Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mentioned on my checkout that the air conditioner seemed to run all the time when on auto. Also a firmer pillow would be great! Shower was great. We didn't eat there, but I liked the variety of snacks. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

Waldo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it...
Stayed 1 night in Aug 2024

2/10 Terrible

crystal

Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was a requirement for our hotel selection and despite this hotel being advertised as having a pool, construction is not complete on it. Check-in clerk was only willing to cancel our reservation. I contacted Expedia for help with this since I was paying for something that was advertised but not getting. They contacted hotel and clerk lied and told Expedia that he offered me compensation and I rejected it. Supposed to be escalated but no resolution from hotel (with email to GM) or Expedia as of 4 days later. Besides that problem, AC/thermostat didn't work properly. At one point it was shooting out hot air instead of cool. Toilet and shower leak. Furnishings are very dorm-roomy. Desk is not big enough for a laptop and any writing materials if you have to work while away. Walls and floors are VERY thin. Heard slamming doors, furniture rolling around, shades in the next room being opened and closed, and toddlers screaming and running late into the night and early in the morning. "Queen" beds are not really queen beds; MAYBE doubles. Breakfast only goes until 9am and is very sparce. View out our window was of a McDonalds billboard (within 20 ft). Only positives were a good height to the shower head, lobby area has a pool table and a chest of games, and there is plenty of seating in the lobby/breakfast/work area. Although with breakfast only lasting until 9am, this likely isn't a big benefit.
Stayed 2 nights in Aug 2024

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel.
Very nice hotel. Brand new. It DOES NOT have a pool! The pool is closed and under construction for the foreseeable future. My room was nice and clean but the AC was broken. So it was nice sleeping in 82° heat.
Stayed 1 night in Aug 2024

8/10 Good

michael

Traveled with family
The property is very new so that was nice. The breakfast was Ok I didn’t have any but there was oatmeal n eggs n cold cereal, so not bad there was some variety. I accidentally booked a handicap room on Expedia so I was not happy because the hotel was full so we couldn’t change it. Other than that it was very clean n quiet just right for a short visit in Columbus.
Stayed 1 night in Aug 2024