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Mercure Concepción

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Concepción

Breakfast, lunch and dinner served
Lobby lounge
Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 19 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
Cochrane Poniente No. 75, Concepción, 4070295
  • Happyland
    9 min walk
  • Catedral de la Santisima Concepcion
    14 min walk
  • Plaza de la Independencia
    14 min walk
  • Concepcion (CCP-Carriel Sur)
    16 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Concepcion

Pet friendly
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (499)
The price is $65
per night
$65 total
includes taxes & fees
Jan 7 - Jan 8
ibis Concepcion

Mercure Concepción Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 348 reviews" "
Rating 8 - Good. 90 out of 348 reviews" "
Rating 6 - Okay. 45 out of 348 reviews" "
Rating 4 - Poor. 18 out of 348 reviews" "
Rating 2 - Terrible. 9 out of 348 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concepcion Mercur
Super frienly staff , easy parking
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better and better
Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marivick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It could be better
Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not great
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

6/10 Okay

Luis

Business traveler
Disliked: Cleanliness
Next time would go somewhere else.
The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Stayed 1 night in May 2022

6/10 Okay

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Boris

Hotel de paso
Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
Stayed 2 nights in Jan 2022

4/10 Poor

LORENA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small rooms, breakfast ok but they have to serve you from a very small buffet
Stayed 1 night in Jan 2022

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Disappointing
Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos, Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para estar, todo el personal muy amable
Stayed 1 night in Dec 2021

10/10 Excellent

Hugh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Stayed 1 night in Dec 2021

8/10 Good

Tomás

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Felipe

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I like room service The hotel is close to the train line so is a bit noisy
Stayed 1 night in Jul 2021

2/10 Terrible

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great location, great service, good food
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great services, it was an amazing experience
Stayed 1 night in Mar 2021

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical weekend
The room was very clean, all of the people were very nice and accommodating, they even allowed us to take 2 sandwiches at breakfast, and bring delivery local food to our room. The TV had an HDMI input so it was easy to stream anything from my MacBook.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spotless. Staff was friendly and helpful.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Location near park, downtown and supermarket. Safe and secure parking.
Stayed 3 nights in Jan 2020