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Embassy Suites by Hilton Walnut Creek

3.5 star property

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Photo gallery for Embassy Suites by Hilton Walnut Creek

Lobby
Lobby
Indoor pool
Front of property - evening/night
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Bar
  • 24/7 front desk

Explore the area

Map
1345 Treat Boulevard, Walnut Creek, CA, 94597
  • Kaiser Permanente
    ‪3 min drive‬
  • Broadway Plaza
    ‪3 min drive‬
  • Gardens at Heather Farm
    ‪4 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed (2 Rooms)

42-inch flat-screen TV with premium channels, TV, MP3 dock

Suite, 1 King Bed (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Corner (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds, Allergy Friendly

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Allergy Friendly

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • 408 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

  • 408 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (2 Rooms)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (2 Rooms)

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Walnut Creek by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (1009)
The price is $181
All taxes and fees included in total
Holiday Inn Express Walnut Creek by IHG

About this property

Embassy Suites by Hilton Walnut Creek

Walnut Creek hotel with bar/lounge
An indoor pool, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, valet parking, and conference space.
Embassy Suites by Hilton Walnut Creek offers 249 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Walnut Creek features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8000 square feet (743 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a picnic area. Onsite parking is available (surcharge).

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Embassy Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 34 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Embassy Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference center (8,000 square feet of space)

Outdoors

  • In a state park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Walnut Creek
Embassy Suites Walnut Creek
Walnut Creek Embassy Suites
Embassy Suites Walnut Creek Hotel
Embassy Suites Hilton Walnut Creek Hotel
Embassy Suites Hilton Walnut Creek
Embassy Suites by Hilton Walnut Creek Hotel
Embassy Suites by Hilton Walnut Creek Walnut Creek
Embassy Suites by Hilton Walnut Creek Hotel Walnut Creek

Embassy Suites by Hilton Walnut Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 655 out of 1147 reviews
Rating 8 - Good. 251 out of 1147 reviews
Rating 6 - Okay. 118 out of 1147 reviews
Rating 4 - Poor. 60 out of 1147 reviews
Rating 2 - Terrible. 63 out of 1147 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Rochelle

There was a dead mouse in the lobby while we everyone was having breakfast. We saw the employee pick it up with his bare hands.
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My room was right by the Bart rail tracks. I wish I had known. I would have asked for a different room. The trains ran every 10 min until 1:00 a.m. even with earplugs I could not sleep. I was falling asleep during the conference the next day. Never again.
Stayed 1 night in Nov 2024

6/10 Okay

Taylor

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite hadn’t been deep cleaned like behind the couch and looked like the carpet was barely vacuumed
Stayed 1 night in Nov 2024

6/10 Okay

Melinda

Noisy and no maid service
I was disappointed that our room was never attended to even though we were out of our room by 9:30am. Kids running and screaming in the hallway outside our room was not acceptable. Half were high school athletes that should have known better. We’ve stayed here many times but it’s obviously just for people with children that don’t care about other people staying there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ailin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good place nice customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly efficient and knowledgeable. Really loved the breakfast !
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eun Gyu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel only offers valet parking. There is a basement parking lot in the same building, but the lighting and access corridors were not very pleasant. When we arrived at the hotel and wanted to park briefly for check-in, the valet parking staff gave us a look and forced us to move. We didn't need valet parking at the time of arrival and planned to leave immediately after check-in. However, we had to park, pay for parking, and move, which took an additional 15 minutes. It was a somewhat unpleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

MARY, ROSEVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Amenities
I like the hotel and location we have stayed there several times in the past
Stayed 6 nights in Nov 2024

6/10 Okay

Priyanjali

Traveled with partner
I booked one of the high end suites and there was no snacks and even a bottle of water in the room .Thats totally unacceptable after paying the amount we did .
Stayed 1 night in Nov 2024

10/10 Excellent

KEVIN T

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Titus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Excellent staff and excellent location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Parking was a bit of a nuisance. Staff was very friendly. Thank you for the hospitality.
Stayed 1 night in Aug 2024

8/10 Good

Steve

Stayed 2 nights in Oct 2024

2/10 Terrible

Iyad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service
The front desk was terrible. When asked for water to take my medication she said my only option was to buy water from the store. Unless I had a Hilton reward card. I left before restaurant opened.
Stayed 1 night in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when visiting our family in Walnut Creek. The rooms are actually suites with a large living room that has a large flat screen TV, microwave oven, sink, and refrigerator separate from the bedroom. The bedroom has very comfortable beds, another large fat screen TV, a writing desk, and ample storage. The included breakfast is actually quite good with a wide variety of choices, including cooked to order eggs and pancakes. The separate sit down restaurant/bar opens in the early evening and serves a variety of delicious entrees that are as good as any of the area’s restaurants. And hotel guests receive coupons for two complimentary drinks at the bar for each night of your stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rowena

Business traveler
My first time staying at an embassy suite. I was there for business and enjoyed my stay. Rooms were large and inviting and I felt safe especially traveling alone that was a concern. I will definitely come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and friendly. Very clean
Stayed 2 nights in Nov 2024