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Holiday Inn Express Walnut Creek by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Walnut Creek by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Reception
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
2730 N Main St, Walnut Creek, CA, 94597
  • Kaiser Permanente
    ‪18 min walk‬
  • Lesher Center for the Arts
    ‪3 min drive‬
  • Broadway Plaza
    ‪4 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Courtyard View

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil Access Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobil Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Courtyard View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Courtyard View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Mobil Access Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobil Access Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Access Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Embassy Suites by Hilton Walnut Creek

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, (1147)
The price is $172
All taxes and fees included in total
Embassy Suites by Hilton Walnut Creek

About this property

Holiday Inn Express Walnut Creek by IHG

Walnut Creek hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Walnut Creek by IHG offers 164 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Walnut Creek hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Walnut Creek by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16.76 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55.85 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 16.76 per day
  • Pet fee: USD 55.85 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Walnut Creek
Holiday Inn Hotel Walnut Creek Express
Holiday Inn Express Walnut Creek Hotel
Holiday Inn Express Walnut Creek Hotel Walnut Creek
Holiday Inn Walnut Creek
Walnut Creek Holiday Inn

Holiday Inn Express Walnut Creek by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1009 reviews
Rating 8 - Good. 253 out of 1009 reviews
Rating 6 - Okay. 115 out of 1009 reviews
Rating 4 - Poor. 63 out of 1009 reviews
Rating 2 - Terrible. 48 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very solid service throughout our stay. Nice clean room (however the fridge in the room was very noisy throughout the night). Convenient location. However, our initial check-in experience was terrible. Thom checked us in at 7:20 PM on Nov 29th. It took over 20 minutes to receive our room keys. He kept repeatedly questioning if my girlfriend and I were married and specifically mentioned there would be legality issues to stay here if we weren’t. We felt extremely uncomfortable. He also ignored us in the middle of checking us in to help another guest. The main reason I am not giving this hotel 5 stars is because of this awful unprofessional check-in experience.
Stayed 3 nights in Nov 2024

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like surprise parking fee and damage deposits.
Stayed 3 nights in Nov 2024

8/10 Good

Frances, Redwood City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, but it was in an area with no restaurants or shopping within walking distance.
Stayed 1 night in Nov 2024

2/10 Terrible

Brent

Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express in Walnut Creek is a nice hotel, and our third stay. We can walk to several restaurants, Walgreens & Starbucks. The rooms are clean, comfortable with an elongated chair, clothes closet, as well as other amenities. The breakfast is very good. I liked the egg, cheese & chiles petite omelette. Enjoyed our stay.

10/10 Excellent

Lori

Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Hany

Stayed 1 night in Oct 2024

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leslee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley D.

Liked: Cleanliness, amenities
Our stay was lovely. Comfy, clean bedroom! The staff accommodated our volleyball boys and served breakfast earlier, on a Sat. and Sun., than planned so we could get them on the court all feed. One of my best experiences has been staying at this location. Everyone was accommodating and friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Almost excellent
I would have rated this hotel excellent except for a couple of problems. First, I was not told at the time of booking that parking was an additional charge. Second, the first night of my stay in room 243 the whole floor vibrated, present whether lying, sitting, or standing. Gone by the morning.
Stayed 3 nights in Nov 2024

8/10 Good

Randall

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice room, but surprise parking fees.
The room was clean and comfortable and the morning breakfast was excellent, but there was no mention of parking fees and taxes until we arrived.
Stayed 1 night in Nov 2024

6/10 Okay

Kaleab

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk people. Very accommodating
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

4/10 Poor

Hamid

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you like staying at Motel 6, you will like this hotel. Very disappointed with the place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
My wife forgot her suitcase in the room. The staff was very kind and helped us go back to our room and retrieve her luggage.
Stayed 2 nights in Nov 2024

8/10 Good

Joe

Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

10/10 Excellent

Nilendu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - love the hotel and ease of use.
Stayed 1 night in Oct 2024