See all properties

SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Exterior
Memory foam beds, blackout drapes, iron/ironing board, free WiFi
Exterior
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
915 W Cutting Blvd, Richmond, CA, 94804
  • Marina Bay Trail
    ‪11 min walk‬
  • Keller Beach
    ‪11 min walk‬
  • Richmond Museum of History
    ‪2 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Delete All)

8.2 out of 10
Very good
(76 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Delete All)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Delete All)

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

7.4 out of 10
Good
(6 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Delete All)

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Delete All)

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Delete All)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 2 Double Beds | Television

Americas Best Value Inn Richmond San Francisco

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
3.5 out of 5, Good, (657)
$90 nightly
The price is $90 total
includes taxes & fees
Americas Best Value Inn Richmond San Francisco

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel in Point Richmond
An outdoor pool, a seasonal outdoor pool, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This Richmond hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Point Richmond has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mirella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Roy

Liked: Cleanliness, room comfort
No napkins in the dining room. No Kleenex in any of the rooms. Front desk is variably, friendly, depending who was there. Also, ended up next to her man who was wheelchair bound, by himself and very sick. Ambulance was called out in the middle of the night. Apparently he had been there for some time and had an extended stay even after the ambulance was called out. Probably, should not have been given the room directly next door We were in the hotel for four nights.
Stayed 5 nights in Mar 2025

6/10 Okay

Sina

Liked: Staff & service, property conditions & facilities
It was great except the smell of cigarettes or smoking something
Stayed 2 nights in Mar 2025

2/10 Terrible

Mohammad, Reichelsheim

Stayed 4 nights in Mar 2025

8/10 Good

Kevin

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Anahí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
For me everything was acceptable
Stayed 2 nights in Mar 2025

8/10 Good

Wayne

Stayed 2 nights in Mar 2025

8/10 Good

durwin

Liked: Cleanliness, staff & service
Nothing too say
Stayed 2 nights in Mar 2025

10/10 Excellent

thu h thi

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

good

na
Stayed 2 nights in Mar 2025

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kiel

Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very friendly and breakfast was nice and hot . Room was clean .
Stayed 1 night in Mar 2025

10/10 Excellent

Renato

Stayed 1 night in Mar 2025

6/10 Okay

Cincenmia

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I called and asked the front desk for toilet paper and was told that they didn’t have any by the lady at the front desk. I was also charged for an additional night after I left the hotel and was told that I needed to contact my bank to dispute the charges.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not a nice hotel like the pictures showed. It was not clean. I did not feel safe. Customer service was ok. I didn't stay the 2 nights I originally planned because I did not feel safe and comfortable
Stayed 2 nights in Mar 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, room comfort

Bad hotel

My state was horrible poor service very unprofessional attendant felt harassed
Stayed 1 night in Mar 2025

6/10 Okay

Anthony

Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay there quite a bit in the winter when we are snowmobiling. Big parking lot for the trailers.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

ken

Stayed 1 night in Mar 2025

2/10 Terrible

Brandon, Spokane

Disliked: Cleanliness, property conditions & facilities
I was a bit surprised when I arrived, I did not realize this was a garden style motel with no hallways. Was not clean, terrible part of town, the road noise was horrible and could barely sleep. Do not recommend. The photos were deceiving.
Stayed 4 nights in Mar 2025

8/10 Good

antonio

Stayed 1 night in Mar 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Luis

Stayed 1 night in Mar 2025