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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Exterior
Outdoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Memory foam beds, blackout drapes, iron/ironing board, free WiFi
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
915 W Cutting Blvd, Richmond, CA, 94804
  • Richmond Museum of History
    2 min drive
  • San Pablo Lytton Casino
    7 min drive
  • Hilltop Mall
    9 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Americas Best Value Inn Richmond San Francisco

Parking included
Free WiFi
Air conditioning
Housekeeping
3.5 out of 5, Good, (604)
The price is $85
per night
includes taxes & fees
Jan 20 - Jan 21
Americas Best Value Inn Richmond San Francisco

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel in Point Richmond
An outdoor pool, a seasonal outdoor pool, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This Richmond hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

SureStay Plus Hotel by Best Western Point Richmond has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1006 reviews" "
Rating 8 - Good. 320 out of 1006 reviews" "
Rating 6 - Okay. 150 out of 1006 reviews" "
Rating 4 - Poor. 76 out of 1006 reviews" "
Rating 2 - Terrible. 103 out of 1006 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good no issues
Stayed 1 night in Sep 2024

10/10 Excellent

William

This is a nice property I have no complaints
Stayed 1 night in Oct 2024

4/10 Poor

Gina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stains on the sheets and just dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Welsh

Traveled with family and small children
The hotel is very much a motel. Once you get to your room and deadbolt the door do you only feel safe. The noise from the trains can be loud but they do supply earplugs. The noise of people outside the hotel in the walkways can be loud and constant. Sketchy people hanging out in car lot revving engine all night. Half the people staying here are tourists and the other half look like they use the hotel for nefarious acrivities. Breakfast was sparce and ran out of things constantly. Overall have to say i slept well and as long as you barricade the door at night they you should be fine.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mario

Disliked: Cleanliness, property conditions & facilities
For 5 star to this hotel just 1 star.
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wondering!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Octavia, Richmond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible from the cleanliness to the rude staff. I would never have gone had I known the rating on Expedia of 7.6 was WAY OFF! This place is a 4 t best and it is only because they are near highways and have free breakfast. Other than that, they need revamp the buildings and staff. Checked out early and got a refund for the 1 night. Horrible!
Stayed 2 nights in Sep 2024

10/10 Excellent

Charmaine

Traveled with partner
Nice. Clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Odessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Security Guard on duty. My family and I felt right at home. Front desk staff, super helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Meh hotel
The outside of the hotel really needs a good cleaning, however the rooms are clean. New shades would be beneficial. Very noisy but guess that’s to be expected as it’s so close to the freeway. Satisfactory breakfast. Staff was polite and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Joan

Stayed 3 nights in Sep 2024

10/10 Excellent

Wallace

Traveled with family
Staff was super friendly. While everyone does their best to keep things clean, this property is pretty threadbare and worn around the edges. I don’t know how long it’s been Best Western property, but I’m guessing not that long. Hopefully BW will invest in a major facelift, but in the meantime I’d have no problem going back at the current price. Like I said, clean and friendly.
Stayed 1 night in Sep 2024

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet and tv out for fifteen hours.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a fewtime great every time
Stayed 1 night in Sep 2024

2/10 Terrible

Mei-Hui

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor is dirty and super noisy at night
Stayed 1 night in Sep 2024

6/10 Okay

Rodney

Liked: Amenities
It was convenient and affordable staff was great and helpful
Stayed 5 nights in Sep 2024

10/10 Excellent

selene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, amenities
The hotel is secluded makes it look like its unsafe. I had to look around before i left my room to get breakfast since not enough lighting in the area
Stayed 1 night in Aug 2024

2/10 Terrible

Reynado

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Was dirty & noisy so old units.
Stayed 3 nights in Sep 2024

2/10 Terrible

Attila, REDLANDS

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt built up in every corner, there was a strong odor in the room. This hotel is not 2 and a half star, 1.5 at best.
Stayed 1 night in Sep 2024

8/10 Good

Luis

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

travis

Business traveler, Traveled with family
Liked: Amenities
Breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel. My room was renovated and the staff were super friendly. Probably a bit noisy because the train tracks are very close, but I wasn’t bothered by it.
Stayed 1 night in Sep 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fred

Stayed 1 night in Sep 2024