2/10 Terrible
Denise
Traveled with family
Jun 26, 2025
Liked: Cleanliness
Disliked: Amenities
No conditioner in the bathroom for my hair that is below my rear end. Couldn't call to have some brought up while I was in the shower.
House keeper knocks on door at 8:25 in the morning when husband and son are sleeping.
Valet quickly brought down our car when I called down and it was waiting for us in the evening. However, called to give a 10 minute head start before we came down to check out, and they didn't have our car ready. We had to request our car again at the window. Had to wait for 2 other cars to be brought down before ours (for people who requested at the window but hadn't called down in advance.
Sign in the elevators say breakfast (from a menu) is available M-F until 10:00 am. The line directly below says a buffet is served until 11:00. We went to the restaurant and they say they don't have the buffet except on weekends. The sign doesn't specify that it's only weekends.
When I checked out, they tried to charge me $30 for parking even though I had already paid for it when I booked the room.
Denise
Stayed 1 night in Jun 2025