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TV volume never worked.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Regretfully we only had 1 night at this hotel. My wife and I loved the old style look but with a modern feel. We hope to go back again someday.

Uhhhhh the penguin is just perfect for a stay in Miami,my stay was fantastic and I will recommend.The environment was very clean and the staffs were soo welcoming.

Yes there was everything we needed right there to cook with, we didn’t make it to the pool but next time!!

Except for the check in girl which very not very friendly everything else was great including the pool waiter Rey (Reynaldo) he was amazing