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Best Western Cleveland Inn & Suites

2.5 star property

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Photo gallery for Best Western Cleveland Inn & Suites

Business center
Lobby sitting area
Premium bedding, pillowtop beds, desk, laptop workspace
Fitness facility
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$75
includes taxes & fees
Feb 12 - Feb 13

Explore the area

View in a map
708 US Highway 59 South, Cleveland, TX, 77328
  • Place, Cleveland Emergency Hospital
    ‪17 min walk‬
  • Place, Texas Emergency Hospital
    ‪20 min walk‬
  • Place, Huntsville State Park
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofa)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofa)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofa)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofa)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Cleveland Inn & Suites

Cleveland hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.
Best Western Cleveland Inn & Suites offers 49 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Cleveland Inn & Suites features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

Best Western Cleveland Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2007
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from March 01 to September 30
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

BEST WESTERN Cleveland
BEST WESTERN Cleveland Inn
Cleveland BEST WESTERN
BEST WESTERN Cleveland Inn & Suites Texas
Cleveland Best Western
BEST WESTERN Cleveland Inn Suites
Cleveland & Suites Cleveland
Best Western Cleveland Inn & Suites Hotel
Best Western Cleveland Inn & Suites Cleveland
Best Western Cleveland Inn & Suites Hotel Cleveland

Best Western Cleveland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 660 reviews
Rating 8 - Good. 174 out of 660 reviews
Rating 6 - Okay. 71 out of 660 reviews
Rating 4 - Poor. 21 out of 660 reviews
Rating 2 - Terrible. 25 out of 660 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Oct 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Geat place

Very Clean rooms, comfortable bed and super nice staff
Stayed 1 night in Oct 2025

8/10 Good

GINA

Stayed 1 night in Oct 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2025

10/10 Excellent

Kenyata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Marc

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Look Elsewhere

This property and value was just below average to average. The location itself is older and definitely showing its age. The elevator was hot, creaky and did not feel very secure. The first room we were in the AC unit did not work. After we changed rooms, we noticed the front door DID NOT LOCK with the deadbolt, just the latch. Bathroom door did not lock either. Tile in bathroom was cracked, chipped and moved when walked on. This is the only hotel that serves breakfast 630-830 that I have ever been to. Most places it's 6-9 or 7-10 depending on the day and which location. The fitness room was literally just an elliptical and a treadmill. No free weights. Pool didn't seem opened or cleaned recently.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jean, Spokane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking air conditioner which made a huge wet spot on the floor. the breakfast sucked. hardly any options/variety the eggs were not cooked fully
Stayed 4 nights in Aug 2025

10/10 Excellent

Bounpany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options, bed was very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Ralph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, frendly and good accommodations. Would have liked shampoo and conditioner dispensors for the showers. Overall good stay and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Saul aguilar

Stayed 1 night in Aug 2025

2/10 Terrible

Laura, Mason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived there was a vehicle parked in the access aisle between the two accessible parking spaces. The vehicle was also blocking the route to the hotel entrance so I had to travel 3x as far and in a dangerous vehicular traffic lane. When I told the desk clerk she told me it was her vehicle and refused to move it! Once in my room my service dog found something on the floor and ate it! I spent the next hour on the phone with poison control! The staff is insensitive to the needs of people with disabilities and the rooms are dirty. Stay elsewhere.
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building needs work. The bathroom tiles were all broke and grout was cracked and missing.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andraya

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is the room was humid and muggy when we walked in. On e the air kicked on it was great
Stayed 1 night in Jul 2025

6/10 Okay

Pauline

Liked: Cleanliness, amenities
Old, but about average for a small town. Staff was professional and nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying here. The staff are all very friendly and helpful. The rooms are clean and comfortable. I stay here every time I come to see family in Cleveland.
Stayed 1 night in Jun 2025

10/10 Excellent

Dendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

daniel

Business traveler
Disliked: Cleanliness
Cars blocked entrance delaying my check in and young clerk was ok with that. Only one luggage cart ( in use) room was sauna hot and air conditioning unit had missing and unreadable buttons to adjust temperature in room clerk did come up and adjusted temperature for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently good. No surprises.
Stayed 1 night in Jun 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, amenities
The eye sore of a electrical work truck parked i front of the building with a flat tire and a large spool on a trailer behind it. Park it in the back of the lot so not so ju ky looking. Grout in bathroom coming up in chunks. Ac unit cover blades were broke. Hair dryer was melted on the outside. Told management about ac unit and hair dryer
Stayed 7 nights in May 2025