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Best Western Plus New Caney Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus New Caney Inn & Suites

Lobby
Outdoor pool, sun loungers
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry
$96
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
22033 Us Highway 59, New Caney, TX, 77357
  • Place, Cinemark Valley Ranch
    ‪2 min drive‬
  • Place, George R. Brown Convention Center
    ‪30 min drive‬
  • Place, MD Anderson Cancer Center
    ‪38 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Pillowtop beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, individually decorated, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, individually decorated, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Pillowtop beds, in-room safe, individually decorated, desk

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus New Caney Inn & Suites

New Caney hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Plus New Caney Inn & Suites provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 360 square feet (33 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.

Best Western Plus New Caney Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 360 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney

Reviews

Best Western Plus New Caney Inn & Suites Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 340 out of 595 reviews
Rating 8 - Good. 148 out of 595 reviews
Rating 6 - Okay. 51 out of 595 reviews
Rating 4 - Poor. 27 out of 595 reviews
Rating 2 - Terrible. 29 out of 595 reviews

Reviews

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No problems.
Stayed 1 night in Aug 2025

2/10 Terrible

Caleb

Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Stayed 1 night in Aug 2025

8/10 Good

Zebra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was mediocre with sausage gravy and biscuits daily with a waffle maker, eggs, sausage, bagels, cereal and oatmeal. The vent and light switch is on the same circuit in the bathroom which means when the light is on the vent is running and very annoying. The staff is great, friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends trip

Service was great. Is off and on highway and lots close by. Place is older but not awful. Room was comfortable and quiet. Would stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not ready for check-in time. Reason used was shampooing carpet. Manager insisted I prepay for room in advance, which is something I have never done when traveling. When it was ready, this initial room’s carpet was sopping wet due to A/C leaking (manager was aware and put us in room anyways). When afternoon person came in we explained situation and she was kind enough to move us to another room. Coffeemaker and internet service did not work during entire staff. Morning manager shrugged that off and said his was working just fine. Lots of of persons hanging in parking lot after dark. Maybe not the best part of town. Will not stay at this particular brand of hotels again. Way overpriced for stay and lack of care for customers by manager.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wailyn

Traveled with group
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would recommend to anyone looking for a safe good time
Stayed 1 night in May 2025

10/10 Excellent

Gloria, Dallas

Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable and staff was helpful
Stayed 2 nights in Jul 2025

2/10 Terrible

jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a dbl bed online it showed on there end a king. So I was not happy I had to pay more
Stayed 1 night in Jul 2025

8/10 Good

Larry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well
Stayed 1 night in Jul 2025

10/10 Excellent

Maranda

Traveled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Kat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and breakfast was good, and the hot tub was amazing. Thank yall.
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jun 2025

10/10 Excellent

Ersibe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent stay thank you
Stayed 2 nights in May 2025

8/10 Good

Eileen

Traveled with family and small children
Liked: Cleanliness, staff & service
We have previously stayed at this hotel as it is close to family. We have always been happy with the rooms, but was fun to see that they are being updated and are very nice. Was somewhat disappointing that we were there for several days, and had the same biscuits and gravy every day for breakfast ( previous times breakfasts were roasted) We were also disappointed that the hot tub was not working, and had not been working for a week or more, then a few days later the pool was also closed for not working. Obviously, that type of thing happens. Just disappointing when having flown 4 hours on a plane with kids and staying for 6 days.
Stayed 4 nights in Jun 2025

8/10 Good

Alletha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was ok. We stayed in a “new room “ but it still needed help. The bathroom was not great. The door was peeling at the bottom and there was dirty grout. The staff was really amazing though and it was close to everything. The breakfast was just ok
Stayed 2 nights in Jun 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, room comfort

Great staff needs new furniture

Front end staff was very helpful and friendly. Room at first looked great but with all the lights on you can see the chair and loveseat to be badly stained and knobs or handles missing from dresser. I went to the main desk to get sheets to cover the chair and loveseat and as with check in she was prompt and friendly I did not tell her why I wanted them.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and had good prices! My brother and I are very happy with our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean hotel. Comfotable bed.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. No issues.
Stayed 1 night in May 2025

8/10 Good

selena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025