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Hotel Manhattan, BW Signature Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Manhattan, BW Signature Collection

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds
Exterior
Reception
In-room safe, desk, laptop workspace, free cribs/infant beds

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
17546 US 59, New Caney, TX, 77357
  • Grand Texas
    1 min walk
  • Splendora Cafe
    2 min walk
  • Terminal D/E Station
    21 min drive
  • Houston, TX (DWH-David Wayne Hooks Memorial)
    33 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette ) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Kitchenette (Kitchenette )

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Kitchenette (Kitchenette )

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus New Caney Inn & Suites

Pool
Hot Tub
Breakfast included
Parking included
4.3 out of 5, Excellent, (515)
The price is $85
per night
$96 total
includes taxes & fees
Jan 6 - Jan 7
Best Western Plus New Caney Inn & Suites

About this property

Hotel Manhattan, BW Signature Collection

3-star New Caney hotel with 2 bars/lounges
2 bars/lounges, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and a computer station. Housekeeping is available once per stay.
Hotel Manhattan, BW Signature Collection offers 109 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Event facilities measuring 498 square feet (46 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Hotel Manhattan, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.99 for adults and USD 7.50 for children
  • 2 bars/lounges

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 498 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in fee: USD 30 for check-in between midnight and 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.99 for adults and USD 7.50 for children
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 30 for check-in between midnight and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Manhattan BW Signature Collection
Hotel Manhattan, BW Signature Collection Hotel
Hotel Manhattan, BW Signature Collection New Caney
Hotel Manhattan, BW Signature Collection Hotel New Caney
Best Western Premier Executive Residency Grand Texas Hotel

Hotel Manhattan, BW Signature Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 94 out of 211 reviews" "
Rating 8 - Good. 29 out of 211 reviews" "
Rating 6 - Okay. 27 out of 211 reviews" "
Rating 4 - Poor. 26 out of 211 reviews" "
Rating 2 - Terrible. 35 out of 211 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet. A little stuffy in the hallway.
Stayed 2 nights in Sep 2024

2/10 Terrible

Talishia, Grand Prairie

The power was out and they did not tell us until we arrived m.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the hotel was good! They ladies up front are very nice and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Noe

Traveled with family
Disliked: Cleanliness
Bed sheets were very dirty, full of hairs.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No covers on bed, trash on the floor under the bathroom sink, trash in the desk drawer , water or something on the floor in the room, not enough towels. No one answering the telephone when you call down. Had to go to the desk for covers, remote for tv and towels.
Stayed 1 night in Sep 2024

6/10 Okay

Shane

Stayed 2 nights in Aug 2024

4/10 Poor

Raymond

Stayed 1 night in Aug 2024

2/10 Terrible

Carlos

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
When arriving at the hotel around 5pm the room was not ready, they sent us to the room with the card to open the door after check in but it was a big mess inside of the room. We went back to the front desk to clarify that situation and the manager apologize and sent us back to another room that was not ready yet, then at the third attempt she sent an employee with us to verify the status of the room and finally at the fourth attempt we found a room ready , clean with the bed done but with no towels. In my opinion they do not have enough employees working at the facility. In general customer service is very poor, the manager at the front desk apologize several times but is it not enough. At check out I asked for a receipt and the lady in charge told us “I am new in this job the manager is not here and I do not know how to do it” . I will email the receipt to you but we are still waiting. Horrible experience.
Stayed 2 nights in Aug 2024

8/10 Good

Leonel

Business traveler
Liked: Amenities, property conditions & facilities
N/a
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bionca

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very luxurious and detailed oriented!
Stayed 2 nights in Aug 2024

2/10 Terrible

Asucena

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opening when most of Houston area was booked
Stayed 1 night in May 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay here. Contacted the hotel and Expedia through emails. Still was charged
Stayed 1 night in Jul 2024

4/10 Poor

Hilda

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Comfortable beds
Stayed 1 night in May 2024

6/10 Okay

Jeannie

Traveled with group
Disliked: Cleanliness, room comfort
It was local for what we needed!
Stayed 1 night in Jul 2024

10/10 Excellent

martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joselin

Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Maria

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs!!!
It was dirty, my son got bed bugs from staying at the hotel !! Went back with medical bill and they said we can’t help you!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me extra saying that expieda had the price wrong. We could have not paid the 40 extra but we had no power from the hurricane. The hotel was dirty and the rooms were missing basic items. Like blankets and pillow cases.
Stayed 2 nights in Jul 2024

2/10 Terrible

Francisca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024