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SureStay Studio by Best Western Conroe Downtown

2.5 star property

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Photo gallery for SureStay Studio by Best Western Conroe Downtown

Exterior
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry
$89
includes taxes & fees
Feb 17 - Feb 18

Explore the area

View in a map
1000 Cable St, Conroe, TX, 77301
  • Place, Owen Theatre
    ‪12 min walk‬
  • Place, Crighton Theatre
    ‪13 min walk‬
  • Place, Conroe Art Gallery
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Kitchenette

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About this property

SureStay Studio by Best Western Conroe Downtown

Conroe hotel with in-room kitchenettes
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
SureStay Studio by Best Western Conroe Downtown offers 43 air-conditioned accommodations with bathrobes and hair dryers. 43-inch LED televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 350 square feet (33 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Studio by Best Western Conroe Downtown is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 350 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (35 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Studio By Best Conroe
SureStay Studio by Best Western Conroe Downtown Hotel
SureStay Studio by Best Western Conroe Downtown Conroe
SureStay Studio by Best Western Conroe Downtown Hotel Conroe

SureStay Studio by Best Western Conroe Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 114 out of 235 reviews
Rating 8 - Good. 58 out of 235 reviews
Rating 6 - Okay. 24 out of 235 reviews
Rating 4 - Poor. 21 out of 235 reviews
Rating 2 - Terrible. 18 out of 235 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Nov 2025

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Stayed 1 night in Nov 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice interior seems to have been remodeled. Clean rooms and good A/C. Only thing is that outside looks kinda shady and parking is also a little tight.
Stayed 1 night in Nov 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
It was a very nice stay. The room was large and the kitchenette was worth the stay to be able to eat healther.
Stayed 7 nights in Oct 2025

8/10 Good

Patricia

Liked: Staff & service, room comfort
Yes, staff friendly, AC was good.
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Stayed 4 nights in Oct 2025

4/10 Poor

Kelly

Stayed 3 nights in Jun 2025

8/10 Good

Chris

Stayed 2 nights in Sep 2025

2/10 Terrible

Katherine

Disliked: Staff & service, property conditions & facilities
My daughter had money stolen while she was there; she was propositioned and called rude names while outside on the back porch; several homeless people around, TV didn't work right, and her phone was also stolen. It appeared that numerous drug deals were taking place on the grounds.
Stayed 1 night in Aug 2025

6/10 Okay

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities

Barking dog

The stay was fine until night time the residents next to me had a barking dog and they were arguing constantly finally they all got quiet and I was able to sleep
Stayed 1 night in Aug 2025

2/10 Terrible

Toi

Stayed 1 night in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite, helpful. I give them 5 star for service and cleaness. Rooms we're great. The manager was very nice 🙂.
Stayed 7 nights in Aug 2025

6/10 Okay

RYAN

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Bare bones but clean

The hotel is old, on a side street with some sketchiness, but I was travelling without my wife and it was fine for me. The building was clean, the room was clean, but the beds are old and definitely sag a bit. My room had a kitchenette with microwave, electric cooktop, dishwasher, and full size fridge but absolutely zero kitchen supplies: No plates or bowls, no cutlery, no dish soap or dishwasher soap, no utensils, no paper towels, no cutlery, no colander, no cutting boards...NOTHING. The ice machine looks like it has been broken forever, but you CAN get ice from the front desk. The room had a decent 42" (ish) TV and a couple of desk chairs and tables but no sitting chair or loveseat. The AC was cold but did not dehumidify - everything in the room was damp. The shower was hot and had above-average water pressure, but there was just shampoo - no conditioner, no body soap. They lock the front doors at 11 pm and there is no pad to unlock the doors with your room key on the front doors - you have to go around to the back, which is sketchier than the front, to gain entrance. The hotel is conveniently located for travel, right off of I-45.
Stayed 2 nights in Aug 2025

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Jessica

Business traveler
Disliked: Staff & service
We booked this hotel same day after unexpected travel delays forced us to completely reroute our plans. We arrived around 1:30am, exhausted and just hoping for a smooth check-in. Instead, we were met with a lecture - not a welcome. Despite the hotel listing a 24/7 front desk and Expedia showing check-in available until 2am, we were told we had missed the check-in window - 3pm - 11pm - and that our rooms had been given away. After a long day of travel, we had to argue just to get into the rooms we had already paid for. Cause of course we were charged. And if that wasn’t frustrating enough, we got another lecture in the morning about their check-in policy. If you plan on arriving late, I’d strongly recommend staying elsewhere. The hassle simply isn’t worth it.
Stayed 1 night in Jul 2025

2/10 Terrible

Shanna

The accommodations were adequate. But we paid in full at the time of booking then charged again at check in. We have spoke to them several times and so far no help.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Yomara

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has no elevator so they try to stick you on the second floor first and you have to take the winding stairs and with alot of luggage etc, it can be a pain.. they have kitchenettes but there are no utensils, dishes or pans like the other suite hotels. There was mold in our restroom cieling that looked pretty bad.. The cart to transfer our belongs from car to room could only be used a certain way because it was taped together. The bolts and screws were on the cart but not installed.. just taped. The chair in the room almost collapsed as my daughter was trying to have her lunch.. when we looked the bolts and screws were on the floor.. The lady at the front desk was very nice and did state that they were a new hotel but based now on previous reviews, which i should have checked, they'd been open for a few years.. i will never, ever stay there again!
Stayed 2 nights in Jul 2025