6/10 Okay
Verified traveler
Apr 28, 2025
Liked: Staff & service, property conditions & facilities
Chill vibes but not worth the cost.
In our opinion, the price of the overall stay was not equal to what was provided.
The breakfast option, at an additional, cost was not at all worth it. Firstly being able to find the buffet was difficult the signage was of no help at all. The food that was provided at the buffet is such of inclusive buffet at other hotels. It was room temperature not hot and as a person that's can not consume pork due to allergies there were no others options at all. And no way to let someone know to not charge because you weren't able to eat.
The mosquitos in our room made the stay a little less comfortable. We didn't not get to enjoy the balcony at all. Being by the lake some kind of installed repellent system would've been nice. The dead bugs on the walls were everywhere upon arrival.
One of our bed pillows had mold on it and could not for safety be used. (Pics attached) Otherwise the room was spacious and comfortable.
Although the resort overall is beautiful and has a lot plenty of add on amenities as well as beautiful photo moments. I do not feel as though the stay cost was worth it and for that may not return to stay. I think it would be more valuable to just buy a day pass.
Verified traveler
Stayed 2 nights in Apr 2025
