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Best Western Conway

2.5 star property

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Photo gallery for Best Western Conway

Lobby
Lobby
Free daily full breakfast
Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$81
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
816 E. Oak Street, Conway, AR, 72032
  • Place, Hendrix College
    ‪20 min walk‬
  • Place, Baptist Health-Conway
    ‪3 min drive‬
  • Place, University of Central Arkansas
    ‪5 min drive‬
  • Airport, Little Rock, AR (LIT-Clinton National Airport)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property - evening/night
Country Inn & Suites by Radisson, Conway, AR
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,000 reviews
Country Inn & Suites by Radisson, Conway, AR

About this property

Best Western Conway

Conway hotel with free breakfast
This hotel features a 24-hour business center, a business center, and dry cleaning. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Conway offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Conway hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Best Western Conway has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Conway
Best Western Motel Conway
Best Western Conway Motel
Best Western Conway Hotel
Best Western Conway Conway
Best Western Conway Hotel Conway

Best Western Conway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 218 out of 530 reviews
Rating 8 - Good. 187 out of 530 reviews
Rating 6 - Okay. 80 out of 530 reviews
Rating 4 - Poor. 23 out of 530 reviews
Rating 2 - Terrible. 22 out of 530 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dulane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Great variety of hot and cold breakfast items and coffee 24/7! The room was clean and orderly with all the needed amenities - coffee maker, fridge and microwave. Had no trouble with internet access. I had a lovely, relaxing stay. Would recommend Best Western in Conway for your next hotel stay! I know it will be my choice again!
Stayed 3 nights in Aug 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Roomy, nice bed and shower, pleasant and professional staff, good parking, near a great variety of eating establishments. Zero complaints.
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old motel. The carpet in our floor was dirty, felt wet and smelled. I had tried to cancel my reservation prior to arrival but could never get anyone to answer the phone. Tried to cancel through Expedia and they never could get someone to answer either. Once we arrived, the gentleman at the front desk was very friendly. However, the room was not great. The tiny bathroom was dirty, the room smelled like mildew and cigarette smoke, the carpet was filthy. This establishment needs MAJOR updates! Would not recommend nor would we stay again.
Stayed 1 night in Jun 2025

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Rose

Stayed 2 nights in Jun 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
the area was ok. no pool.
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Business traveler
Liked: Cleanliness, room comfort

Good & bad

We had a nonsmoking room which smelled like a smoking room. That is bad for people with airway disease like us. They would probably changed our room but we were too tired to go ask. The shower has 2 shower heads with no usage instructions telling how to change from the stationary head to the hand held one. The carpet is damaged near the entry door. Breakfast is great! Room was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Loranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Very good and excellent
Stayed 1 night in Jul 2025

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable but there was a smell which made it difficult to sleep or breath.
Stayed 1 night in Jun 2025

2/10 Terrible

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had been smoked initially smelled like for a week. People were partying in the parking lot and out front of the motel. The pool had mold in it . The bed was terrible you could feel the springs the carpet had a hole in it. The only reason we stayed is because we had prepaid fro the room and couldn’t get a refund. DON’T Stay Here !!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Betty, Mesquite

Stayed 1 night in May 2025

6/10 Okay

Linda, Trussville

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Convenient and friendly desk person. Room was clean except the bathroom and room had a slight smell. If you’re looking for a soft bed this isn’t for you.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Great customer service.
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Business traveler
Liked: Cleanliness, staff & service, room comfort
The toilet and sink was stopped up
Stayed 1 night in Jun 2025

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wanda

Business traveler
Stayed 2 nights in Mar 2025

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room…not so great breakfast

We stayed one night on a longer trip. The room was clean, comfortable and quiet. The breakfast, however, has lots of room for improvement. The food was not hot. It was your typical hotel microwaved meal. Their juice machine was broken down so there were no beverages other than coffee or tea. There wasn’t even water. They did have a waffle maker. If you are looking for a place to stay and breakfast is a priority I would not recommend this hotel. If you are looking for a quiet, comfortable room at a decent price, this hotel would be great.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross property

I was extremely disappointed and disgusted with this property. The pictures were deceptive as were the "good" reviews. The place is so old and smelled of old, stale cigarette smoken which was so disgusting! The smell stayed in my CPAP and I had to smell it the next night. My night gown and pillow case stunk too. We had an "accessible" room which consisted of a hand rails, a handheld showerhead that was attached to the showerhead itself and hard to use, a d a shower chair. The beds were not comfortable and the carpet was gross and has a tear in it. I regret not taking pictures. I canceled the reservation I had for my return trip as soon as I walked I walked into the room. The lady that checked me in was nice.
Stayed 1 night in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good.
Stayed 1 night in Jun 2025

6/10 Okay

connie

Stayed 1 night in May 2025

10/10 Excellent

Tura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Tara

Disliked: Property conditions & facilities
Negative: Railings in walking areas were rusted at the base where the screws are and wobbling. Not good for the stairs and 2nd floor. Room smells like cigarettes even though it was a non-smoking room. Positive: Staff were super NiCE! Lots of food options walking distance. Room was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Robbin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean bed. Dated bathroom that looked like it needed a deep scrubbing on floor corners Nice staff and great breakfast
Stayed 1 night in May 2025