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IXORA Hotel and Spa

3.0 star property

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Interior
Interior
Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes
Couples treatment rooms, body treatments, body scrubs, facials, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
$137
includes taxes & fees
Jan 3 - Jan 4, 2026

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪4 min drive‬
  • Place, Eryri National Park
    ‪5 min drive‬
  • Place, Eryri National Park Visitor Centre
    ‪20 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

King Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for King Junior Suite

King Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Valley View

Double Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Valley View

10.0 out of 10
Exceptional
(3 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Woodland View

King Room Woodland View | In-room safe, desk, laptop workspace, blackout drapes

King Room Woodland View

9.0 out of 10
Wonderful
(10 reviews)
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Woodland View

Twin Room Woodland View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room Woodland View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Valley View

Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Accessible Room

Queen Accessible Room | In-room safe, desk, laptop workspace, blackout drapes

Queen Accessible Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

IXORA Hotel and Spa

3-star Conwy hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities. Change of towels is available on request.
IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
IXORA Hotel and Spa features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, laundry facilities, and an elevator. Onsite uncovered self parking is complimentary.

IXORA Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

Reviews

IXORA Hotel and Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 108 reviews
Rating 8 - Good. 24 out of 108 reviews
Rating 6 - Okay. 5 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 5 out of 108 reviews

Reviews

4/10 Poor

Maxine

Liked: Cleanliness
Disliked: Room comfort

Wedding prioritised over other guests

After we booked we were informed that there was a wedding on the night of our stay but we were reassured that this wouldn’t impact us. However we were placed in a room directly above the evening reception and could very clearly hear the load music. Also we had 2 dogs with us, we had pre booked a table for our evening meal in the lower seating dog friendly area but on arrival for our meal we were informed that only high seating was available so we wouldn’t be close to the dogs, therefore we ended up sitting outside instead. Luckily the weather was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Aboustley stunning location hotel beautiful will be booking to come back
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique spa experience and the customer service was above an beyond in my hour of need
Stayed 1 night in Aug 2025

4/10 Poor

Daneeka

Disliked: Staff & service

Disappointing stay

Staff were hit and miss - some were friendly and helpful, whilst others were a bit standoffish. Hotel food from the bar was very average, not good for price. The breakfast buffet had variety and that was enjoyable. When I rang the hotel, they said the spa was £20 for 2 hours usage, but the pool and gym were free. This turned out to be untrue, the spa was £25pp and there was no general pool. The room was good, has enough space and was well lit, had good amenities and was comfortable. However, the sheets weren’t refreshed/replaced during our stay.
Outdoor spa pool
Breakfast. - lots of options (hot and cold available)
Indoor spa pool
Lunch menu
Stayed 3 nights in Aug 2025

10/10 Excellent

Beth

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice clean and modern hotel.

A nice clean and modern hotel, lovely spa facilities at just £25 extra each, friendly staff, good food in the restaurant for breakfast and dinner. Just a bit further out of Conwy than we realised with nothing in walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Haziq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, facilities were outstanding. Only issue it that the property is located away from most things, around 15/20 minutes in a car. But stunning hotel and I would definitely recommend. I will also return.
Stayed 1 night in Aug 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Aug 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice hotel with helpful well trained staff. Food is good and well presented. Location is excellent and provides restful opportunity with a good spa option. Critism would be a small amount of mould in the shower.
Stayed 1 night in Aug 2025

10/10 Excellent

naheed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room beautiful sofa bed good quality proper bed staff very nice helpful. Great stay will re book
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Kristian

Stayed 1 night in Aug 2025

10/10 Excellent

Sammia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sammia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, our stay at Ioxora Hotel was exceptional. Parking was excellent and the well kept surroundings created a great first impression. The reception area had a warm, welcoming ambience, and we were greeted with a genuine smile by the friendly bearded gentleman on check in, which set the tone for the rest of our visit. Our room was outstanding, spotless, modern, and thoughtfully equipped. The Smeg appliances were a nice touch and impeccably clean. Beds were extremely comfortable, and the temperature controlled rooms made for a perfect night’s sleep. We enjoyed it so much that we extended our stay for an extra night. Ioxora Hotel will definitely be our choice again in the future.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rupal

Stayed 3 nights in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recomment

All positive and went over and above for the evening meal when our team was running late back from the Three Peaks.
Stayed 1 night in Aug 2025

6/10 Okay

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew, Conwy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good, clean and quiet hotel. Nice little spa area for a relaxing stop over. Good sized rooms too
Stayed 1 night in Jul 2025

4/10 Poor

adele

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had a blocked drain in our shower so our room flooded. We let the staff know and they said they’d sort it whilst we were dining. They didn’t. They said they’d remove all the wet towels from the room. They didn’t. The restaurant service was terrible. Waited 25mins for our drink, after asking 3 times. Food cold, terrible, poor quality. Sent some things back. Wanted to send it all back but had to eat something.
Stayed 1 night in Jul 2025

2/10 Terrible

alexander

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They advertise their Spa &Gym like crazy BUT you have to pay £ 25 per day for access. This is not mentioned on Expedia booking section. You will receive an email afterwards and you are unable to cancel the booking. The management is fully aware that they deceive Expedia customers and after I complained to them, they pointed out to me that on their own website are addional T&C's.
Stayed 2 nights in Jul 2025