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IXORA Hotel and Spa

3.0 star property

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Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes
Interior
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$142
includes taxes & fees
Feb 9 - Feb 10

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪4 min drive‬
  • Place, Eryri National Park
    ‪5 min drive‬
  • Place, Eryri National Park Visitor Centre
    ‪20 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite | In-room safe, desk, laptop workspace, blackout drapes

King Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for King Junior Suite

King Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Valley View

Double Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Valley View

10.0 out of 10
Exceptional
(4 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room Woodland View

King Room Woodland View | In-room safe, desk, laptop workspace, blackout drapes

King Room Woodland View

9.0 out of 10
Wonderful
(12 reviews)
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room Woodland View

Twin Room Woodland View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Valley View

Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Accessible Room

Queen Accessible Room | In-room safe, desk, laptop workspace, blackout drapes

Queen Accessible Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

IXORA Hotel and Spa

3-star Conwy hotel close to Eryri National Park
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities. Change of towels is available on request.
IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
IXORA Hotel and Spa features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, laundry facilities, and an elevator. Onsite uncovered self parking is complimentary.

IXORA Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 30.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 84 out of 131 reviews
Rating 8 - Good. 31 out of 131 reviews
Rating 6 - Okay. 6 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities
nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing environment with a comfortable bed, a wonderful shower and suitable amount of amenities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was super clean. Staff really helpful the Wave garden Spa was superb Amelia and her team were fabulous Will definitely return
Stayed 1 night in Oct 2025

8/10 Good

Iain

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice modern hotel - a few service issues

Hotel was excellent modern hotel nicely designed - if I was being picky I do prefer an ensuite rather than the current trend of frosted glass and sink in room. That is just me though! The only thing that let it down was service in the bar which was terrible, young lad was out of his depth - our drinks at dinner finally arrived after the starters and I heard him drop at least 6 glasses on the floor through the evening. The waiter forgot to order one of our parties main courses- he handled it well and so all was good and sorted. Breakfast continental was restricted choice but fine - english buffet excellent. I would definitely stay again - would book Spa in advance though as was frustrating that as a resident we could not use facilities as they were full. Almost forgot - excellent cheese board
Stayed 1 night in Oct 2025

8/10 Good

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfy
Stayed 1 night in Oct 2025

6/10 Okay

Jacob

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Travelled to the property for two nights stay with my wife and 10 week old baby. Location is beautiful, great walking routes and it’s right next to a big adventure sports centre. Unfortunately condition/cleanliness of some of the rooms is poor - first room had mould on ceiling in shower and significant mildew around the tiles. Staff were great and showed us to new room, however the bedding was unclean, and when the bedding was removed for replacement, we could see that the mattress cover was covered in hair. Night Manager and staff got involved and personally checked the next room for us which was great, the staff were a huge help - special thanks to Millie, Brad and Simon we would stay here again because of them.
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We booked as we wanted to use the spa but were disappointed to find it cost £25 per person extra so didn't use this facility. The hotel was nice anyway and we had a lovely meal in tge restaurant.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Abidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Kyle

Paid extra for the suite thinking it would be more comfortable but unfortunately the bed was really uncomfortable. We like visiting North Wales to go out and explore the natural beauty of the area and relax in the evening but unfortunately there wasn’t much comfort in the room, the fridge wasn’t even cold and the tv didn’t even have free view which isn’t normal a problem as we always take our Apple TV with us but unfortunately there was no power point to plug it into. Was very disappointed about this hotel as the pictures look fantastic but the and is such a shame as the hotel has a lot of potential. As North Wales is a favourite place for us especially that area this could have been a regular hotel for us to visit. I did bring this to the attention of the hotel staff which I will say did try their best to resolve this by showing us another room but it was just the same .
Stayed 3 nights in Oct 2025

8/10 Good

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Ian, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fabulous hotel, perfect from check in to check out. Big thank you to the girls in the spa, the receptionist with the long curly hair and the 2 girls who did our massages who didn’t make us feel uncomfortable when we got a case of the severe giggles and couldn’t hold it together! This was a much needed break for me and my daughter after a lot of recent sadness and that memory will stay with us forever, so thank you ! It made our weekend. Main reception, bar and restaurant staff fabulous, room stunning, food and drinks excellent, was sad to check out and we will definitely return ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really airy and the temperature controls were fantastic. It's a bright and spacious hotel, but is super comfortable and feels very welcoming. Staff were all fantastic. Very professional but extremely friendly. Would stay again and recommend to friends and family.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Stayed 3 nights in Sep 2025

10/10 Excellent

Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super modern and clean. Spa was lovely but an extra cost. A little out of the way.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised to drive up to this very modern hotel in the rural location. Checkin was easy and we were greeted with a friendly welcome. Room was spacious, bed a little hard for my liking. Bathroom was clean and modern with separate room for the toilet and shower. Breakfast in the morning was good and there was plenty to choose from. Our stay was a great experience. All staff were helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, rooms and food was fantastic.
Stayed 1 night in Sep 2025

8/10 Good

Alan

Stayed 1 night in Aug 2025

8/10 Good

Susi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Very clean other than some of the outside seating which had quite a bit of dog hair. Staff were absolutely lovely and couldn't be more helpful and accommodating. Breakfast was a little disappointing, especially in terms of vegetarian options and didn't really match the standards of the rest of the experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff on reception, we got a great welcome, they were efficient and professional in allocating us our rooms, the hotel is dog friendly and the food in the restaurant was excellent too. We had a brilliant stay.
Stayed 3 nights in Sep 2025

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel but didn’t use the spa facilities. Too expensive for hotel guests to be worth it.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property nothing was too much trouble for the staff, we had an accessible room for our disabled son which was amazing and an interconnected door to our room next door. Would definitely stay again. Food was very nice too.
Stayed 2 nights in Sep 2025