IXORA Hotel and Spa

3.0 star property

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Interior
Interior
Twin Room, Valley View | In-room safe, desk, laptop workspace, blackout drapes
Couples treatment rooms, body treatments, body scrubs, facials, massages
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$140
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Conway Road, Conwy, Wales, LL32 8QE
  • Place, Conwy Valley Maze
    ‪4 min drive‬
  • Place, Eryri National Park
    ‪5 min drive‬
  • Place, Eryri National Park Visitor Centre
    ‪20 min drive‬

Room options

King Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room, Valley View

10.0 out of 10
Exceptional
(3 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed

King Room Woodland View

9.2 out of 10
Wonderful
(11 reviews)
  • Park view
  • Sleeps 3
  • 1 Double Bed

Twin Room Woodland View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Valley View

  • Valley view
  • Sleeps 2
  • 2 Twin Beds

Queen Accessible Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

IXORA Hotel and Spa

3-star Conwy hotel close to Eryri National Park
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities. Change of towels is available on request.
IXORA Hotel and Spa offers 106 accommodations with safes and hair dryers. This Conwy hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
IXORA Hotel and Spa features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, laundry facilities, and an elevator. Onsite uncovered self parking is complimentary.

IXORA Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
IXORA Hotel and Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 15 for adults, and GBP 6 to 12 for children
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day
  • Spa fee: GBP 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

IXORA Hotel Spa
IXORA Hotel and Spa Hotel
IXORA Hotel and Spa Conwy
IXORA Hotel and Spa Hotel Conwy

IXORA Hotel and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 114 reviews
Rating 8 - Good. 25 out of 114 reviews
Rating 6 - Okay. 6 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Fabulous hotel, perfect from check in to check out. Big thank you to the girls in the spa, the receptionist with the long curly hair and the 2 girls who did our massages who didn’t make us feel uncomfortable when we got a case of the severe giggles and couldn’t hold it together! This was a much needed break for me and my daughter after a lot of recent sadness and that memory will stay with us forever, so thank you ! It made our weekend. Main reception, bar and restaurant staff fabulous, room stunning, food and drinks excellent, was sad to check out and we will definitely return ❤️
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really airy and the temperature controls were fantastic. It's a bright and spacious hotel, but is super comfortable and feels very welcoming. Staff were all fantastic. Very professional but extremely friendly. Would stay again and recommend to friends and family.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Stayed 3 nights in Sep 2025

10/10 Excellent

Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super modern and clean. Spa was lovely but an extra cost. A little out of the way.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised to drive up to this very modern hotel in the rural location. Checkin was easy and we were greeted with a friendly welcome. Room was spacious, bed a little hard for my liking. Bathroom was clean and modern with separate room for the toilet and shower. Breakfast in the morning was good and there was plenty to choose from. Our stay was a great experience. All staff were helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, rooms and food was fantastic.
Stayed 1 night in Sep 2025

8/10 Good

Alan

Stayed 1 night in Aug 2025

8/10 Good

Susi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Very clean other than some of the outside seating which had quite a bit of dog hair. Staff were absolutely lovely and couldn't be more helpful and accommodating. Breakfast was a little disappointing, especially in terms of vegetarian options and didn't really match the standards of the rest of the experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff on reception, we got a great welcome, they were efficient and professional in allocating us our rooms, the hotel is dog friendly and the food in the restaurant was excellent too. We had a brilliant stay.
Stayed 3 nights in Sep 2025

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel but didn’t use the spa facilities. Too expensive for hotel guests to be worth it.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property nothing was too much trouble for the staff, we had an accessible room for our disabled son which was amazing and an interconnected door to our room next door. Would definitely stay again. Food was very nice too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars!

One of the nicest and cleanest hotels around. It was honestly perfect! Thank you so much
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the spa
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally placed for our long weekend break in north Wales. The hotel staff were outstanding throughout and made my wife and I very welcome. The evening meals were a particular highlight. One glitch for the breakfasts, both coffee machines broke down. Staff reacted well with filter coffee made available quite quickly. Our room was superb, impeccably clean, spacious and with excellent views. We saved the spa for next time and will be back!
Stayed 3 nights in Sep 2025

4/10 Poor

Maxine

Liked: Cleanliness
Disliked: Room comfort

Wedding prioritised over other guests

After we booked we were informed that there was a wedding on the night of our stay but we were reassured that this wouldn’t impact us. However we were placed in a room directly above the evening reception and could very clearly hear the load music. Also we had 2 dogs with us, we had pre booked a table for our evening meal in the lower seating dog friendly area but on arrival for our meal we were informed that only high seating was available so we wouldn’t be close to the dogs, therefore we ended up sitting outside instead. Luckily the weather was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jon

Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Aboustley stunning location hotel beautiful will be booking to come back
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique spa experience and the customer service was above an beyond in my hour of need
Stayed 1 night in Aug 2025

4/10 Poor

Daneeka

Disliked: Staff & service

Disappointing stay

Staff were hit and miss - some were friendly and helpful, whilst others were a bit standoffish. Hotel food from the bar was very average, not good for price. The breakfast buffet had variety and that was enjoyable. When I rang the hotel, they said the spa was £20 for 2 hours usage, but the pool and gym were free. This turned out to be untrue, the spa was £25pp and there was no general pool. The room was good, has enough space and was well lit, had good amenities and was comfortable. However, the sheets weren’t refreshed/replaced during our stay.
Outdoor spa pool
Breakfast. - lots of options (hot and cold available)
Indoor spa pool
Lunch menu
Stayed 3 nights in Aug 2025

10/10 Excellent

Beth

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice clean and modern hotel.

A nice clean and modern hotel, lovely spa facilities at just £25 extra each, friendly staff, good food in the restaurant for breakfast and dinner. Just a bit further out of Conwy than we realised with nothing in walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Haziq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, facilities were outstanding. Only issue it that the property is located away from most things, around 15/20 minutes in a car. But stunning hotel and I would definitely recommend. I will also return.
Stayed 1 night in Aug 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025