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The Castle Hotel, Conwy, North Wales

4.0 star property

Choose dates to view prices

Photo gallery for The Castle Hotel, Conwy, North Wales

Relax in style with wicker chairs and tables on this inviting patio, surrounded by lush greenery and a scenic castle view.
Classic design with two beds, framed musical scores, and a bedside table with a lamp.
Enjoy a classic bar experience with a wooden bar counter, wine glasses, and a selection of spirits on display.
Stylish hallway with a star-shaped floor design, wooden paneling, and a door with a privacy sign.
Classic brick buildings with ornate window frames and stonework line the street, offering a warm and welcoming atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Conwy Town Walls
    ‪1 min walk‬
  • Conwy Castle
    ‪5 min walk‬
  • Venue Cymru
    ‪9 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Classic Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

1 bedroom, Egyptian cotton sheets, premium bedding

Classic Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | 1 bedroom, Egyptian cotton sheets, premium bedding

Deluxe Historic Double Room (Four Poster)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Castle Hotel, Conwy, North Wales

4-star Conwy hotel walkable to Conwy Castle
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

The Castle Hotel, Conwy, North Wales is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Castle Hotel, Conwy, North Wales has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 345 out of 539 reviews
Rating 8 - Good. 151 out of 539 reviews
Rating 6 - Okay. 32 out of 539 reviews
Rating 4 - Poor. 8 out of 539 reviews
Rating 2 - Terrible. 3 out of 539 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CAMILLA, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exudes a warm and cozy ambiance that instantly makes you feel at home. From the moment we arrived, the staff went above and beyond to make our stay comfortable. Our classic double room was both comfortable and homey, with all the essential amenities (though note there is no in-room safe). The on-site restaurant served absolutely delicious meals, and the bar provided the perfect setting to relax with a drink after dinner. The hotel’s central location is another huge plus—surrounded by charming bistros, lively pubs, and local shops, there’s always something to explore just steps away. Highly recommended!
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 1 night in Mar 2025

10/10 Excellent

damian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Rebecca

Business traveler
Disliked: Cleanliness, property conditions & facilities

Disappointing Stay

We stayed a few years ago and enjoyed our stay however the hotel has gone downhill with cleanliness and desperately needs updating. At the bar in the evening the gin stock was low and the main bar chap seemed a bit miserable. The young chap that came to help was more enthusiastic and helpful. We went next door to Dylans to eat as the atmosphere put us off - Dylans was wonderful and we were served by people who loved their job.
Stayed 1 night in Mar 2025

10/10 Excellent

DARREN, ISLAND LAKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent every time we stay.
Stayed 1 night in Mar 2025

8/10 Good

Liesel

Liked: Cleanliness, staff & service, room comfort

Convenient location

The Castle hotel in Conwy Wales was a gorgeous stay. Convenient location to the castle, walking distance to lots of shops and places to eat. A very narrow entrance to the car park could be problematic for larger vehicles. They were very accommodating of our requests and left a sweet note and treat for us. We didn’t eat in the restaurant but it seemed busy. A comfy bed, overall good stay.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Les

The room was fine except the 2 flights of stairs to our room Wish i had not bothered with breakfast Full welsh breakfast 1 slice of bacon.1 fried egg 1 mushroom 1 fried tomato small pot of beans £16.00
Stayed 1 night in Mar 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful relaxing stay to celebrate our anniversary. Helpful staff and stunning room. Thank you again
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel defied my expectations. After staying in brand hotels for the majority of my week long stay in the UK, this hotel was a breath of fresh air. Great parking considering the area, warm service, and excellent room design and cleanliness that felt like staying at grandma's house in the best of ways, the only exception being the wonderfully modernized bathrooms. I'd recommend this hotel to anyone visiting the wonderful little spot that Conwy is.
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is that there was no coffee available outside of the room after 9.45pm
Stayed 1 night in Mar 2025

2/10 Terrible

Josh

Stayed 1 night in Feb 2025

6/10 Okay

Josh

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Grubby

Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MAZLIN, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & delightful housekeeping service - a personalised welcome wish written in room. Comfortable bed & pillows. Room comes with a tub and complete bath amenities. I didnt want to leave my room!
Stayed 2 nights in Feb 2025

8/10 Good

Johannes

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ken

Traveled with partner, Traveled with pets
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to explore North Wales..friendly and helpful staff
Stayed 2 nights in Jan 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovley old original property, our room had a nice view of the castle. Dinner was superb but we couldn’t reccomend the breakfast , The buffet ran out completely ( orange juice toast etc ) and wasn’t replenished for over half an hour in spite of us asking . We waited over an hour for our cooked breakfast to arrive . When it did arrive there was one rasher of bacon, one sausage, half a mushroom and one fried egg. I’m not a greedy person but it didn’t seem like a lot for £15. After waiting so long for our breakfast it would have been nice if the member of staff serving us had at least apologised for the long wait but unfortunately she didn’t.
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025