2/10 Terrible
Vernice
Feb 27, 2025
Liked: Staff & service
Disliked: Cleanliness
The property is an extended stay motel. The lobby area had an unpleasant odor, which i brought to the attention of the African American receptionist. he responded defensively attributing the smell to a customer. While attempting to cancel my reservation in the lobby, I observed customers carrying soiled linens to the reception area and utilizing the luggage carts transport groceries. Furthermore, the exterior environment felt unsafe. However, the Caucasian staff member was very nice. I advised her that I was unaware the motel was an expended stay and she assisted me with the cancellation process. She was courteous and understanding.
Vernice
Stayed 1 night in Feb 2025