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Mayan Hills Resort

3.0 star property

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Photo gallery for Mayan Hills Resort

Fountain
Exterior
Exterior
Family Cabin, Kitchenette, Mountain View | 1 bedroom, free WiFi, bed sheets
32-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Pet friendly
  • Room service
$107
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
Carretera Salida Hacia Guatemala, Copan Ruinas, Copan
  • Central Park
    ‪11 min walk‬
  • Macaw Mountain Bird Park & Nature Reserve
    ‪3 min drive‬
  • Copan Ruins
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, Courtyard View, Poolside

Standard Double Room, Courtyard View, Poolside | 1 bedroom, free WiFi, bed sheets

Standard Double Room, Courtyard View, Poolside

  • 108 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin, Kitchenette, Mountain View

Family Cabin, Kitchenette, Mountain View | 1 bedroom, free WiFi, bed sheets

Family Cabin, Kitchenette, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, free WiFi, bed sheets

Basic Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Mayan Hills Resort

3-star Copan Ruinas hotel walkable to Central Park
This hotel features an outdoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a children's pool, and express check-out.
Mayan Hills Resort offers 10 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Copan Ruinas hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Mayan Hills Resort provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Copan Ruinas hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Mayan Hills Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Towels fee: USD 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 5 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Mayan Hills Resort Copan Ruinas
Mayan Hills Copan Ruinas
Mayan Hills Resort Hotel
Mayan Hills Resort Copan Ruinas
Mayan Hills Resort Hotel Copan Ruinas

Mayan Hills Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 55 out of 101 reviews
Rating 8 - Good. 19 out of 101 reviews
Rating 6 - Okay. 16 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fidencio, Dacula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio organizado y la atención excelente
Stayed 2 nights in May 2025

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy excelente
Stayed 1 night in May 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so pretty, the cabins are big, nice pool, delicious food and great staff. Easy for walk to town.
Stayed 1 night in May 2025

2/10 Terrible

Vivian

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst night ever, the staff left a 6pm not restaurant open after that not body only 1 security the rooms on the top on the mountain old people cant not come is so hard and the light when off and the put it after one hour and half the phone from the room not work and try to call for the number of the hotel notbody answer if something happens not help on all i wake up early not body there so horrible!!! I wish i can get my money back also AC not good enough for the weather.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Hike to your room

So, it stated on Hotels.com that there were only 2 rooms left… The entire place was empty other than one other family. I got a cabin because that's all I had as an option for 3 people. There was no ramp for cars or for you to carry your luggage down. Now, I'm with my 70-year-old mom & 60 yr old aunt. The cabin they gave us was atop another hill!!! Needless to say, my family could not make the walk just to get to the cabin. It was a far far walk, not ideal if you have any heavy luggage. There was only one worker there to help but we had to try to carry everything else ourselves, it was rough and my mom didn't make it halfway. Went back to exchange for another room, but they didn't say anything as the hotel was empty and everything was under construction or being painted. Being hungry after the 4-hour bus ride there, the kitchen and service was horrible. My mom got a baleada and even starving, she couldn't eat it! Expensive & horrible. The TV worked for 1 day, the water was cold but I expected that and it was full of ants. Won't go back. The only nice experience was at the Mariposario with the few butterflies they had.
Stayed 2 nights in Apr 2025

2/10 Terrible

Eduardo

Traveled with family
Disliked: Cleanliness
Full of bugs and rooms very dirty, old humid towels
Stayed 1 night in Apr 2025

10/10 Excellent

Carmindo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butterfly greenhouse was absolutely stunning! The2 w w we×23r34222²11 w entire grounds are
Stayed 1 night in Apr 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Peaceful, great relaxing spot!
Stayed 1 night in Mar 2025

8/10 Good

Herman Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Laura

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Nice hotel with lots of stairs. Not suitable for wheelchair, elders or strollers. The staff was very kind and helpful. No complaints with any staff member. The family cabins where big, confortable but didnt feel soo clean. The bathroom towels felt old and didnt smell fresh. The property is beautiful, the pool was nice and clean. Overall if you dont have a problem with stairs, youll be fine. We just hope they clean the rooms a little better.
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to vacation
Stayed 2 nights in Jan 2025

8/10 Good

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We had a wonderful stay at Mayan Hills. The staff were very helpful and the food was good. Beautiful setting. We enjoyed visiting the ruins and parrot sanctuary.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff great service . Enjoyed Great views .
Stayed 3 nights in Oct 2024

8/10 Good

Cassidy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hills on the property were beautifully landscaped, and the butterfly observation room was a wonderful surprise. We were perplexed to not see any local Mayans at the Mayan Hills.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fidencio, Dacula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, I like it
Stayed 1 night in Aug 2024

10/10 Excellent

brynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place!
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 1 night in Jul 2024

10/10 Excellent

Marisol

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool place!
Stayed 1 night in Jul 2024

10/10 Excellent

oscar f

Liked: Cleanliness, staff & service, property conditions & facilities
Everything, very good
Stayed 1 night in Jun 2024

10/10 Excellent

oscar f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

KATHERINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jun 2024

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente servicio y hopitalidad
Stayed 1 night in May 2024