citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
View from room
Lobby sitting area
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi
$220
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(264 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel in Copenhagen City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and express check-in.

CitizenM Copenhagen Radhuspladsen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 794 out of 1124 reviews
Rating 8 - Good. 250 out of 1124 reviews
Rating 6 - Okay. 42 out of 1124 reviews
Rating 4 - Poor. 17 out of 1124 reviews
Rating 2 - Terrible. 21 out of 1124 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcome. This is our second stay at the hotel and we hope to return sometime in the future.
Stayed 6 nights in May 2025

10/10 Excellent

Michael, amesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and quiet. During checkin we got to choose the type of view we wanted at no additional cost. All the room controls (lights, AC, heat, etc.) are controlled by an iPad at your bedside. The biggest challenge was figuring out “how” to have minimal lighting in the room when others were sleeping. It ended up being easy to do, but one does need to get use to it because with the iPad control all lights are either On or Off; however, we found a nightlight function which was a separate lighting feature.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean, De Leon Springs

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a down pillow alternative for allergies without having to ask for a special service. Bed was hard
Stayed 1 night in May 2025

10/10 Excellent

Eiji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff and a cool hotel

The staff go over and above here! Whether you’re just a couple, on business or if you have an elderly or disabled person accompanying you, this is easily one of the best places to stay. Can’t thank the staff enough for making our trip a huge success.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, meant for singles or young couples

Great hotel and location, staff went above and beyond. Only drawback is that the rooms are very small and the sink is actually in the living space, this created frustration for us. I probably won't stay here again, for the cost I think the rooms should be a little larger with property space separation. Even the bed was awkward as one person had to hop over the other to get in and out in the middle of the night.
Stayed 6 nights in Apr 2025

8/10 Good

Shana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot minus the size of the room. It was very small for two people.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you don't plan to be all day at the hotel. Their lobby and cafe is pretty good too
Stayed 4 nights in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jobie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great location and brilliant tech.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from Valeria to everyone else who not only served but made us feel at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, welcoming staff at late night arrival, room had everything we needed. Would recommend for a weekend getaway!
Stayed 1 night in Apr 2025

10/10 Excellent

elli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

LORI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny (so you need to know that), but very well designed. It seems to me that they were designed by a woman: big mirrors with bright lights and power sources near them to do your hair and makeup. Nice sheets/pillows/towels. Everything is automated from an ipad, including lights, thermostat, and room darkening blinds. There's also a lovely lounge on the 7th floor. I would highly recommend, as long as you go in knowing that it will be a small room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizens is super efficient and everything worked as advertised. The location was central and convenient. Great bed. Great shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

stani, Vancouver

Stayed 7 nights in Mar 2025

10/10 Excellent

stani, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience all around!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique style and close to the center of town
Stayed 2 nights in Mar 2025

10/10 Excellent

Asseneta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Disliked: Cleanliness
Not very clean at all
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and modern room. Basic services but appropriate for the price point. Very happy and would stay there again :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun aesthetic. Close to everything
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Traveled with partner
First hotel I have stayed in without tea/ coffee making facility in room also forget about privacy when trying to use the toilet in the room
Stayed 2 nights in Mar 2025