citizenM Copenhagen Radhuspladsen

4.0 star property

Choose dates to view prices

Photo gallery for citizenM Copenhagen Radhuspladsen

Point of interest
Lobby sitting area
Lobby sitting area
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

King Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel in Copenhagen City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and express check-in.

CitizenM Copenhagen Radhuspladsen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open daily.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1053 reviews
Rating 8 - Good. 240 out of 1053 reviews
Rating 6 - Okay. 41 out of 1053 reviews
Rating 4 - Poor. 16 out of 1053 reviews
Rating 2 - Terrible. 17 out of 1053 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Barry

Stayed 4 nights in Feb 2025

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was decent overall. It is VERY close to the Metro and is only 20 minutes from the airport via the Metro. Walking to sites is easy and it is situated close to quite a few grocery stores and restaurants. It is not your typical hotel. The common areas were clean and the staff was friendly and very helpful. Now for it's shortcomings; they try too hard to make it technology cool and in the process lose A LOT of simple controls. The entire room can be controlled only from an iPad that takes WAY too long to wake up. The room I was in, this automation worked only intermittently. The shower was moldy in all the usual places....ick! The mattress was worn and had sunken spots in it, thankfully, the bed is huge and I slept turned 90 degrees. The rooms do not have kettles so if you want hot water you have to go to the bar which is on the top floor. The rooms have thermoelectric Dometic "refrigerators". All these do is take up space. I asked at the front desk if there was anything I should do and they admitted that none of them work. (just open the interior window like I did to store things that need to be cold). My last "observation" is the cost of the breakfast. It is outrageous and from what I could see not worth it. For the same money, I went to the local markets and bought food for breakfast and lunch for four days. I don't mind spending money, but buying this breakfast would have been a huge waste. I am used to having a kettle and at least bad instant coffee in the room.

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Copenhagen

Great hotel and really liked everything about it
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were so comfy. People have googled it. Hotel was lovely, clean, safe, easy to use, staff were excellent. Environmentally friendly. Bar was excellent, and a great view.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Timothy

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location,never stayed in this chain before but would again .Rooms a lot bigger than I thought they would be
Stayed 2 nights in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Copenhagen. Very close to local attractions and transport options. Lots of bars and restaurants to choose from. 2min walk from Tivoli Gardens.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing staff, great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Feb 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adnan, Tarneit

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab Hotel

Wonderful modern clean hotel with lovely touches such as an iPad to control the curtains and tv and booking cleaning each day
Stayed 3 nights in Jan 2025

10/10 Excellent

Martyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Love the Citizen M! Comfortable and great location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Renate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly 100% perfect

Very modern room with a huge bed. Very comfortable. Just a small area of mould at the bottom of the shower door. I did not have breakfast, so cannot comment.
Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy Philip

Stayed 4 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a place! Very clean and comfortable and it’s really cool you control room with an iPad. Staff was great as was location! 10/10 would recommend!
Stayed 6 nights in Jan 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean room with central location and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and Friendly

The rooms are super modern with black out blinds, televisions, lights etc. controlled by the iPad provided. The bed is huge and very comfortable and the location is excellent - 5 minutes walk to the Glyptotek and Tivoli Gardens.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to all attractions
Stayed 1 night in Jan 2025