A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 26 accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch LCD televisions come with premium cable channels.
Bathrooms include showers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Copenhagen hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.
A Hotels City has designated areas for smoking.
Languages
Danish, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Conveniences
Limited-hour front desk
Guest services
Housekeeping (on request)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Stair-free path to entrance
Upper floors accessible by stairs only
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
42-inch LCD TV with premium cable channels
More
Desk
Heating
Individual furnishings
Iron/ironing board on request
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's AeroGuest mobile app before check-in
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: DKK 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: DKK 350 (subject to availability)
Late check-out fee: DKK 500 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.
Property is also known as
Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen
A Hotels City Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Clear communication for check in, room was nice and clean, shower had hot water, but unsure why we received partial deposit back. The heater was also not very strong and sounded like loud gurgling water
On arrival the room was very basic.
TV did not work.
No mention of not having a lift.
Stairs are uneven and not level.
Beds old and dirty.
No mattress protectors on the beds.
Shower in the bathroom which was tiny.
As a room to stay it was adequate for the money but it was to sleep in only. This was a room not a hotel to be used as a base.
On checkout, the app would not work. Tried calling the help number but no answer.
App’en til at åbne hoveddøren fungerede ikke ved ankomst, så jeg måtte bruge lang til på at stå i telefonkø til receptionen. Vinduerne på værelset stod helt åbne ved indtjekning, så værelset var iskoldt (i januar) og var længe om at blive varmet op. Der manglede desuden håndklæder på værelset.
Ingen öppen reception, allt digitalt och det var krångligt. Trapporna är smala och väldigt branta, dessutom ett högt steg in i korridoren. Luktade unket i rummet. Dessutom reserverar de 500 danska kronor som man inte får tillbaka förrän en vecka senare. Vi fotograferade både snacks och kylskåp (som var varmt) innan vi åkte hemåt. Bra för ungdomar men för vi lite äldre så var det enbart läget som var positivt.