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A Hotels City

3.0 star property

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Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes
Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes
Suite, 1 Double Bed, Private Bathroom | Living area | 42-inch LCD TV with cable channels, TV
Exterior
Reception

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Free WiFi
$49
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Viktoriagade 2, Copenhagen, 1655
  • Place, Tivoli Gardens
    ‪7 min walk‬
  • Place, City Hall Square
    ‪9 min walk‬
  • Place, Strøget
    ‪12 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Single Room, Private Bathroom

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Double Room, Private Bathroom

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Individually furnished, desk, laptop workspace, blackout drapes

Triple Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Private Bathroom

Suite, 1 Double Bed, Private Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Individually furnished, desk, laptop workspace, blackout drapes

Economy Double Room, Shared Bathroom

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, Shared Bathroom

Shared bathroom

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

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About this property

A Hotels City

3-star hotel in København V
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. Housekeeping is available on request.
A Hotels City offers 28 accommodations with complimentary toiletries and blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers. This Copenhagen hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2025.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Copenhagen hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

A Hotels City has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - January 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: DKK 350
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: DKK 500
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are required to download the property's Mews Digital Key mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: DKK 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: DKK 350 (subject to availability)
  • Late check-out fee: DKK 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Copenhagen
Viktoria Copenhagen
Hotel Viktoria
A Hotels City Hotel
A Hotels City Copenhagen
A Hotels City Hotel Copenhagen

A Hotels City Reviews

Reviews

6.2
Rating 10 - Excellent. 63 out of 454 reviews
Rating 8 - Good. 112 out of 454 reviews
Rating 6 - Okay. 122 out of 454 reviews
Rating 4 - Poor. 86 out of 454 reviews
Rating 2 - Terrible. 71 out of 454 reviews

6.6/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

hailey

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place, wish there was an elevator but it’s close by everything and very private. My room had a sink in the shower area but other than that was super nice. Great view from the top floor as well!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed! Good silent night. Showering makes the entire bathroom wet, which is a little impractical.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Magdalena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2025

4/10 Poor

Sanni

Disliked: Amenities, property conditions & facilities
Big Room but the noise from the street was so bad it was impossible to sleep early morning. The bathroom had issues with rhe drain which made the room smell really bad. Expensive for what it is. Felt more like a hostel than a hotel. Disappointed for the price of the room.
Stayed 2 nights in Aug 2025

4/10 Poor

Sisse

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

High footsteps

Extremely high and crooked footsteps in the hallway, and mold in the bathroom. No glasses for water, and we couldn't get the refrigerator to work. Otherwise, fine location, seemed clean and nice beds.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel, noisy, dirty and no crew to contact

Worst hotel in Copenhagen.. could not get a react of the hotel, dirty room with food left in it, super load, and noisy, maybe the worst hotel I never stayed in, and I travel a lot. Would never recommend staying here - if you try to cancel or just simply get a physical room card, no help and no crew will respond. Had to book a new hotel room same night. Please stay away from this place, and book a different place. It is NOT anywhere near a Copenhagen standard of a hotel. Hotels.com tried to contact them twice and no reply from the hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

per julius

Liked: Cleanliness
Disliked: Staff & service, room comfort
No toilet paper in my room. Had issues with key card so I couldn’t get in at 2 am in the morning. And you guys didn’t answer the phone when I rang!
Stayed 1 night in Aug 2025

2/10 Terrible

Tomas

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terzo piano senza ascensore. Stanza confinante con le scale e rumorosa. Bagno privato senza box doccia. No clima. Tapparelle senza oscuranti funzionanti. Sottotetto in estate se non lasci aperto durante il giorno fa caldo. Ok costa meno di altri ma avrei speso volentieri qualcosa in più. Sconsiglio
Stayed 3 nights in Aug 2025

6/10 Okay

Dennis Berg

Stayed 3 nights in Aug 2025

8/10 Good

Marius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holyday

Breakfast outside the hotels and good food near.
Copenhagen pride
Stayed 2 nights in Aug 2025

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Self check in impossible.. only thanks to another person who had had the same difficulties that we finally got in.. Appalling lack of service
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Just bad

No one at the front desk the entire stay (no employees at all seen in the 2 days), no elevator, 500DKK deposit withdrawn for no reason on top of the cost of the stay, doesnt look like the pictures at all,
Stayed 2 nights in Aug 2025

6/10 Okay

Joshua

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
What to expect: It’s a cheap place to stay, so go in with low expectations and you won’t be as disappointed as many of the reviews state. When we got there the digital app “Mews” didn’t work and we had to download another app which also didn’t work. After ringing the doorbell 6 times someone finally picked up and explained that the digital key card doesn’t work. We then had to be let in by another guest. After that we had to check in on an iPad and create our own physical keys which was pretty easy. No elevator which is common in Danish apartment buildings, which is what the building is! We got to our room which was nothing like the photos, but it was roomy and clean so that was a win! (We got the double room with a private bathroom) Shower was fine although the shower bar almost fell off the wall😂 There was no toilet paper so I had to go find some in the shared bathroom. Yes, very noisy street but that is common for Vesterbro. Hallway in the building was very loud, the doors close loudly, and the walls are thin. But! I will say for the price paid, it was ok. Nice TV, fridge and safe box and they cleaned our room on day 2, got us fresh towels too. A Hotels should update the check in information so guests don’t stand outside waiting for another guest to let them in! Hopefully this review helps make things less confusing. Would stay there again in a pinch now that we know how it works.
Stayed 2 nights in Aug 2025

4/10 Poor

Natasha

Stayed 1 night in Aug 2025

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Cockroaches in the room. Windows unable to close tight enough to not hear the noice from the back alley, where they start working and making noise 05.00 in the morning. Slam of doors in the hallway is very loud because of binding doors. Probably got 3 hours of consistent sleep.
Stayed 1 night in Aug 2025

8/10 Good

Daniella

Traveled with group
Overall a good stay and a perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Aurimas

Stayed 1 night in Jul 2025

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good experience, instructions to check-in to collect room card and activation and also and check-out could have been better. Very close to city center and grocery shops
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Stayed 1 night in Jul 2025

10/10 Excellent

Lana, Prince albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small space for 1 person
Stayed 1 night in Jul 2025

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it

No luggage storage. App doesn’t work and you have to download it to enter property. Hopefully you have internet otherwise you have to call international and they didn’t answer after 3 attempts. Not worth it!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Otto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025