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ProfilHotels Mercur

3.0 star property

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Classic Queen Room Four | Desk, bed sheets
Classic Queen Room | Desk, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi
$112
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, City Hall Square
    ‪4 min walk‬
  • Place, Strøget
    ‪6 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(87 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room | Desk, bed sheets

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)
  • 506 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

ProfilHotels Mercur

3-star hotel in Copenhagen City Centre
This smoke-free hotel features an outdoor tennis court, a business center, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a business center. This Copenhagen hotel also offers tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

ProfilHotels Mercur is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1,242.7 miles (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Reviews

ProfilHotels Mercur Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 314 out of 1013 reviews
Rating 8 - Good. 439 out of 1013 reviews
Rating 6 - Okay. 172 out of 1013 reviews
Rating 4 - Poor. 62 out of 1013 reviews
Rating 2 - Terrible. 26 out of 1013 reviews

Reviews

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

6/10 Okay

Renata

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not even one English speaking tv chanel
Stayed 3 nights in Aug 2025

8/10 Good

Peder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 2 blocks from train station. No air conditioning, but they did have a little fan. No fridge and no ice for drinks. Breakfast buffet was good. Was tub/ shower. Beds were very soft .
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Riku

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Stayed 1 night in Aug 2025

4/10 Poor

bengt

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Didier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Azrrik

Disliked: Staff & service, property conditions & facilities

Old and run down.

The hotel is situated in a great location. The bathroom floods whenever you take a shower because the water drains so slow. The views from the top floor balconies are amazing, but the train noise makes it hard to sleep.
Stayed 3 nights in Aug 2025

10/10 Excellent

darren

Stayed 2 nights in Aug 2025

8/10 Good

Michael, East Yorkshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good to set you up for the day
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Nice room with comfortable beds. Breakfast was perfect and not expensive, A lot of trains outside but no problem for us.
Stayed 2 nights in Jul 2025

6/10 Okay

Carsten

Liked: Cleanliness, staff & service
The second bed was poor. The temperature in our room could not be adjusted, and nobody answered our call when we tried to reach the reception, so we had to sleep at 25 degrees heat.
Stayed 1 night in Aug 2025

10/10 Excellent

André

Stayed 2 nights in Jul 2025

10/10 Excellent

Pankaj, Windsor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right across from the railway stop. So it was convenient to travel
Stayed 2 nights in Jul 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Siv

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Gitte Mørch

Stayed 2 nights in Jul 2025

2/10 Terrible

Lyla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dirty, after our room was cleaned by room service we were given sheets with blood stains. When we asked for new ones they said we have to wait until tommrow. There is no AC in the hotel. It is very noisy, due to it being next to a train station. Half on the light bulbs were out. And the staff was unpleasant. 0/10 do no recommend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sapna

Traveled with family
Stated in several mecures this was the worse . Beds were so uncomfortable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eileen

Stayed 4 nights in Jul 2025

10/10 Excellent

Karin

Stayed 2 nights in Jul 2025

8/10 Good

Sanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold for en nat. Blev vækket af håndværkere kl 06.30 men ellers stille og roligt :)
Stayed 1 night in Jul 2025