Casa Margarita's

3.0 star property

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February 2025

Photo gallery for Casa Margarita's

Interior
Hallway
Breakfast and dinner served, Mexican cuisine
Basic Room | Individually decorated, free WiFi
Double Room | Bathroom | Shower, rainfall showerhead, towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Laundry
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Lopez Mateos No 11 Col Centro, Bocoyna, CHIH, 33200
  • Craft Arts Museum of the State of Chihuahua
    6 min walk
  • San Ignacio Mission
    8 min drive
  • El Tungar / Hospital Para Crudos / Hangover's Hospital
    2 min walk
  • Areponapuchic Divisadero Station
    43 min drive

Room options

Double Room

  • Sleeps 4
  • 2 Double Beds

Basic Room

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Casa Margarita's

3-star Bocoyna hotel with restaurant
A restaurant, dry cleaning, and tour/ticket assistance are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front-desk safe. Change of towels is available on request.
Casa Margarita's offers 31 accommodations, which are accessible via exterior corridors. Each accommodation is individually decorated. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Bocoyna hotel also offers tour/ticket assistance, a garden, and dry cleaning/laundry services. Onsite self parking is complimentary.
Buffet breakfasts are available for a surcharge and are served each morning.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MXN 99 for adults and MXN 99 for children
  • A restaurant

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Individual decor
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 99 for adults and MXN 99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Margarita's Creel
Casa Margarita's Hotel
Casa Margarita's Hotel Creel
Casa De Margarita Creel
Casa Margarita`s Hotel Creel
Casa Margarita's Hotel Bocoyna
Casa Margarita's Bocoyna
Casa Margarita's Hotel
Casa Margarita's Bocoyna
Casa Margarita's Hotel Bocoyna

Casa Margarita's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 193 reviews" "
Rating 8 - Good. 63 out of 193 reviews" "
Rating 6 - Okay. 28 out of 193 reviews" "
Rating 4 - Poor. 18 out of 193 reviews" "
Rating 2 - Terrible. 12 out of 193 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Alonso

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Disappointing. I payed for the package and they denied us breakfast, saying that we did not pay. There was no WiFi, there was not personal hygiene items (shampoo, soap) in the bathrooms.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Nevine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and comfortable stay
Very clean hotel in good location in the centre of Creek. Comfortable beds. And availability of tours at competitive prices should you require them.
Stayed 4 nights in Jun 2019

6/10 Okay

martha

Liked: Cleanliness, room comfort
Pretty place reminds me of an hacienda. They are remodeling the patio so no chance to relax in the patio. No remote control in room so had to ask for it. Also had to tell front desk about needing hot water to shower. They turn it off at 6pm. Friendly staff, good location
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, feels authentic Mexican, fantastic value for money, especially given the very nice free breakfast and dinner. Highly recommended!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant room but the included breakfast and dinner was a real bonus. Everyone received the same meal which we imagine would suit most pallets - not too spicy for our Australian tastes. Transfers from the train to the hotel and later back to the bus station were included and much appreciated.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location. The facilities are clean and cheerful. nice dinner and breakfast. Very friendly staff
Stayed 1 night in Jan 2019

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Creel December 2018
It was comfortable and the included meals were great. The staff was generally very helpful.
Stayed 5 nights in Dec 2018

6/10 Okay

Pedro, Zapopan

Disliked: Staff & service
No staff to answer questions 😐 we had to go to another hotel about 4 blocks away to get complimentary breakfast
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy hotel, but noisy and busy
We stayed here for a couple of nights, but weren't too happy with it. First of all we booked a different location, but got send to this place. The hotel apparently hosts a lot of group tours, so expect it to be busy with groups of people. It was therefore unfortunatly very noisy at night and early in the morning. Breakfast and dinner is included, but very greasy and not really traditional Mexican. However, it is a cheap hotel, so can't complain too much about it The hotel has a very nice courtyard and looks very nice. Rooms are reasonably comfortable.
Stayed 2 nights in Jun 2018

10/10 Excellent

Texasexplorer, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near down town, good food, room is nice and clean.
Stayed 2 nights in Jun 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copper Canyon Stay
Stayed there for a relaxing mountain get away. The people were wonderful, loved their wonderful breakfast and dinner. The Copper Canyons are extremely beautiful. Would love to go back but when its snowed it would be awesome.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room - shame about the customer service.
This review is actually about the sister hotel Casa Margarita Plaza. Check-in was a nightmare. Tried to check-in to the hotel I had booked but was sent to their sister hotel as they didn’t have room. They wouldn’t accept my reservation on my phone and wanted me print it out?? The guy on reception was not helpful at all. The room was lovely though with great heating and hot water when it was working! There was no power or water from 11pm - 4.30pm the next day. This wasn’t the hotels fault as it was all throughout creel. What was disappointing though was that there was no Info as to what was actually happening and when the power and water would be back. Breakfast and dinner was included which was an added bonus and the food was okay. This is actually a lovely little hotel with some positive points, however the customer service and communication marred our stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well run hotel, rooms set around an internal courtyard. Limited English spoken.
Stayed 1 night in Oct 2017

6/10 Okay

Kevin, Sonora, Mexico

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Do not expect to get the hotel you are reserving
I have stayed twice with Casa Margarite's. Both times, I was never actually placed into that hotel. This is a collection of hotels, and it appears they routinely overbook and sort it out when you arrive. In two visits, I have been placed/moved into three different properties - all owned by the same people. The facilities are fine - even great - but it seems to be very random where you might stay. Additionally, they demand a printed reservation (a confirmation number or an Expedia itinerary number are not sufficient). The trouble is, they have no printers at the desk and you need to go into town, rent time on a computer, and pay for a printout. It is a major hassle. If you do not do it right away, they consistently harrass you for this. But if you know this ahead of time, there will be no problem. The facilities and amenities are very nice, and it is a good value. The included meals are "average", but adequate. The hotel is also involved in selling excursions, and it is very easy to arrange trips through them. Just be aware that you are traveling in rural Mexico, to a facility that operates as if it is 30 years ago. Bring a bit of patience, all of your paperwork, and some Spanish. With that, you should be fine.
Stayed 2 nights in Oct 2017

4/10 Poor

Bob, Denver, CO

Disliked: Cleanliness, staff & service, room comfort
Be careful staying at this hotel. They lock the doors at night, but you are locked in with no one to let you out in care of a fire or other emergencies. Cool architecture but there are rats in the walls. I woke up to them speaking and scratching in the walls. I asked about an early check out at 6am and that I needed to get my car out of the gated lot in order to make it to the airport in Chihuahua. "No problem," said the front desk staff, "The guard will be there and will let you in at 6. Don't worry," he said. At 6am I was locked inside the hotel, unable to get out until I found the keys at the desk and unlocked myself. There was no one at the lot and I had to get help from a staff member at another unrelated hotel down the street who then contacted someone who could open the gate, delaying me 75 minutes.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Beto Avila, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Bed/Breakfast near city center
We arrived very late past midnight. The place was very hard to find (apparently there are two hotels with very similar names with same owner). After we finally found it the only staff was the security who was unable to find out registration. We explained we made it only a few hours prior so he took our word for it and checked us in. In the morning he knocked on our door to make sure we didn't miss breakfast. Very nice gesture. The morning staff found our booking and everything was good. They have a great tour to the coooer canyon leaving at 9 am and other tours are available. All in all a great experience. We plan to go back.

8/10 Good

Kevin Alan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Margarita's is the center of activity
Casa Margarita's is the hub of almost everything in Creel. When they get things right, they deserve to be just that. I booked two nights ahead of time, but when I arrived they were overbooked by a large group and shuffled me off to a much-lesser hotel three blocks away. They offered no concession on price and, in fact, no apologies. Instead, they blamed Expedia for the error. The second night I was moved to the actual hotel, and it was excellent! For a mid-range property, the rooms are excellent: clean, well-appointed, and decorative. While it made no difference to me, some guests may not be really fond of all the stairs. The included meals were s0-so, but adequate. Several tour operators, with a huge variety of options and pricing, seem to cluster nearby. In fact, Casa Margarita's seems to control a loose syndicate of tour promoters so it is so very easy to make reservations for these excursions. Casa Margarita's uniquely offers an overnight trip to the bottom of the canyon, where you are placed in a beautiful mansion-like hotel. That was the best part of the experience, and I highly recommend taking this excursion to Batopilas and, in fact, you should stay there at least two nights.

6/10 Okay

David

Hotel was shut when we arrived...
Although we had booked to stay at Casa Margarita's, the hotel was locked and empty when we arrived. Looking at other reviews, this doesn't entirely appear to be unusual. There is a sister hotel in Creel, and a member of staff spotted us trying to figure out how to get into Casa Margarita's and explained that we needed to go to the Hotel Plaza Mexicana Margarita's instead. It was only a couple of blocks away (10 mins walk). At Hotel Plaza Mexicana, they had no record of our booking and initially indicated that we would have to pay to stay there, despite having the booking confirmation from hotels.com indicating that the booking was fully confirmed and paid for (in Spanish - which also helped, as unfortunately none of the desk staff could speak English and our Spanish was lacking). All quite stressful! With regards to Plaza Mexicana Margarita's - the staff were friendly; the hotel is pleasant, central and quiet; the rooms were large, clean and had WiFi; and the food was fine. The tours that the hotel run are really only done in Spanish and the prices are quite fluid (depending on numbers) - some of the other local operators may be better at providing English tours or providing fixed prices.

10/10 Excellent

Barbara, Chicago IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
For the money spent Casa Margarita's is 5 star. Staff accommodating, helped arrange tour as requested. Easy to do business with this hotel and the service team.

6/10 Okay

Douglas, Austin, Texas

Liked: Cleanliness
The hotel is sparsely staffed but the few are friendly and helpful. It ws a hike up to the third floor. The room was small but comfortable. Meals are served at a nearby affiliated hotel, two block away.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good view Close to Plaza
Enjoyed our stay and also our the birdwatching and petroglyphs tour, nice family business