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Hacienda Bustillos

3.0 star property

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Photo gallery for Hacienda Bustillos

Double Room, 2 Double Beds | Living area | Flat-screen TV
Double Room, 2 Double Beds | Bathroom | Shower, rainfall showerhead, free toiletries, towels
Double Room, 2 Double Beds | View from property
Double Room, 2 Double Beds | View from property
Double Room, 2 Double Beds | Desk, blackout drapes, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Parking included
  • Housekeeping
$57
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Av. Gran Vision s/n, Col Centro, Bocoyna, CHIH, 31200
  • Craft Arts Museum of the State of Chihuahua
    ‪5 min walk‬
  • San Ignacio Mission
    ‪6 min drive‬
  • Lake Arareko
    ‪7 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | View from property

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hacienda Bustillos

3-star Creel hotel with restaurant
A restaurant, a meeting room, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hacienda Bustillos offers 40 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. This Creel hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. A complimentary area shuttle within 400 meters is available for guests. This Creel hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Hacienda Bustillos is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 400 m
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 65 to 95 per person
  • A restaurant

Things to do

  • Playground

Family friendly

  • Free area shuttle
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 65 to 95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Bustillos Hotel Creel
Hacienda Bustillos Hotel
Hacienda Bustillos Creel
Hacienda Bustillos
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel Bocoyna

Hacienda Bustillos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 100 reviews
Rating 8 - Good. 44 out of 100 reviews
Rating 6 - Okay. 10 out of 100 reviews
Rating 4 - Poor. 9 out of 100 reviews
Rating 2 - Terrible. 10 out of 100 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Stayed 3 nights in Jun 2022

8/10 Good

Guadalupe

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena opción

Todo bien solo que el agua caliente se acabó y aunque prendieron el boiler nunca calentó. Esta un poco retirado del centro, pero nada que no sea manejable.
Stayed 1 night in Nov 2021

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very friendly place. Helped us book a horse ride, even drove us to the place as they didn't have the phone number for it. Also helped us with our ongoing accommodation. Room was very comfy inc beds and great shower.
Stayed 2 nights in Jul 2018

2/10 Terrible

Rafael, Chiapas, México

Disliked: Staff & service, property conditions & facilities, room comfort

Dont respect our reservations prepayed

They said will send our 5 rooms to another part of the hotel but were a different hotel, a worse one.
Stayed 1 night in Jul 2017

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms are updated and it's just a simple little hotel on the main road perfect for a place to sleep.

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elvira Smith , Oklahoma, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel us worth its price.

The location was okay. I did have to walk a few blocks to take El Chepe and/or a bus.

8/10 Good

itzel

Stayed 2 nights in Apr 2025

6/10 Okay

Martin

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Que puedo decir de este lugar demasiado Caro.. para lo que Ofrecen... La habitación es muy pequeña para 4 personas que éramos.. no cambiaron las toallas.. no hicieron la limpieza del cuarto. Y no dejan ni siquiera 1 agua.... No me parece buen lugar para volver.....
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La habitación no contaba con buena señal de wi fi, comentnado la señorita de recepción si quería hacer uso de ello era necesario ir a sentarme en recepción o cocina, cosa que me pareció una burla e ilógica
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Muy seguro y accesos rapidos
Stayed 1 night in Sep 2024

10/10 Excellent

MANUEL E

Stayed 2 nights in Sep 2024

10/10 Excellent

Marìa Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Gracias
Stayed 2 nights in Sep 2024

8/10 Good

SERGIO

Traveled with family
Liked: Amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and spacious
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mala experiencia

Comunmente no hay nadie en recepción. Se tiene que andar buscando a la persona encargada por todo el hotel y a veces no está. Muy poco personal. Habitación limpia pero ropa de cama sucia Huele a humedad Minisplit que no funciona calor Se escuchan mucho los sonidos simples de las habitaciones contiguas o la de arriba. El último día se fue la luz por la lluvia y no pudieron solucionarlo, tuvimos que ir a buscar otro hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Tania eunice

Habitaciones poco confortables

Nos toco en el edificio de tres pisos, en planta baja, se escuchaban todos los ruidos del cuarto de arriba (las personas caminando, tirando cosas, cuando le bajaban al baño) y de los cuartos a los lados inclusive haciendo del baño las personas, por esos motivos no se pudo dormir en gran parte de la noche
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Stayed 3 nights in Jul 2024

8/10 Good

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena
Stayed 1 night in Jul 2024

8/10 Good

Ezequiel

Stayed 2 nights in Jul 2024

8/10 Good

Elena

Stayed 1 night in Oct 2023