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B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3.0 star property

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Reception
Reception
Dinner served
Double Room, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
$104
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Place de Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Place, Cité Europe
    ‪1 min walk‬
  • Place, Channel Outlet
    ‪13 min walk‬
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪15 min walk‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Double Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Triple Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, Non Smoking

Quadruple Room, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Accessible, Non Smoking

Double Room, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Double Room, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Twin Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Triple Room

  • Sleeps 3

View all photos for Accessible Double Room

Premium bedding, in-room safe, desk, blackout drapes

Accessible Double Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room

  • Sleeps 4

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Twin Room

  • Sleeps 2

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Bar (on property)
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 774 reviews
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3-star hotel in Calais Fréthun
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles offers 126 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Coquelles hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Coquelles hotel also offers concierge services, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Ibis Kitchen - This wine bar serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 7 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Calais Tunnel sous la Manche
B B Hotel Calais Terminal Cité de l'Europe 3
B B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Coquelles

Reviews

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 1002 reviews
Rating 8 - Good. 379 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

10/10 Excellent

ADRIAN

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located close to euro tunnel and over the road from Lidl and shopping centre and restaurants . Short walk down road to designer outlets . Nice comfortable hotel friendly staff and good value for money . Stay here on way to and way back from Spain in car
Stayed 1 night in Sep 2025

8/10 Good

Florence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stop

Very secure parking
Stayed 1 night in Sep 2025

10/10 Excellent

Mat, Astley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service - great place for easy access to Le Shuttle
Stayed 1 night in Sep 2025

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money hotel

Great value for money hotel - we were in the 3 star - perfect for an early Le Shuttle train home. Second time staying here and just as goid as before
Stayed 1 night in Sep 2025

8/10 Good

Ian, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for quick stopover for le shuttle
Stayed 1 night in Aug 2025

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2025

8/10 Good

Angelique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for an overnight stop

Arrived late, the hotel was easy to find. We were worried reading other reviews before hand as there's different hotels in one but it was very clearly marked with a 3 on. Check in was easy, member of staff was nice and pleasant. Room was clean and big enough for one night's stay. Would recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff, 24 hr check in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly clean helpful brilliant food room is excellent bed is fit for a king stop here everytime I travel to Europe
Stayed 1 night in Aug 2025

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

alexander

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The breakfast was ok we were allowed for late check-out. 😀 Wonderful
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

2/10 Terrible

Micaela

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Warren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this Hotel many times now, with my wife, my children and alone - it is the first place past the tunnel and does not look appealing from the outside. In fact it looks like something from the 1970s - but do not let that put you off - The staff, the flexibility make up for the look. The staff are what makes it- want a drink at 1am, no problem, want a pizza for the kids, no problem - want to practice some French- they will speak French even though their English is probably better than your own- -- and the French CRS Police use is it for their meetings and training sessions - it is probably the safest place in Europe- these guys are smart, polite and always around doing whatever it is they do - and I have never felt as safe in a hotel. These guys are fit, armed and look like they mean business. And they are always in this hotel. They do not interact, other than a friendly hello, but you feel very safe. I love this hotel - it may not look pretty, but the staff are excellent and the food, while not fancy is very good value for money. - I have paid a lot more in the UK and France and got a lot less, _ I will stay here again,
Stayed 5 nights in Aug 2025

6/10 Okay

adrian

Liked: Property conditions & facilities, room comfort

Basic but ok for one night only

Very basic vinyl floor covering noisy night staff dont have room 211 very noisy at night. Breakfast was very basic, just bacon and scrambled egg toast and a few cereals .
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
There are plenty of car parking spaces, but the room is very outdated, and the power in my room suddenly went out. This hotel is not worth the £133 I paid.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel once through from Le Shuttle

We didn’t pay for breakfast but was ideal when running late on le shuttle and wanting a quick drink and comfy bed, it’s been our 3rd time now and a lovely hotel
Stayed 1 night in Aug 2025