B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3.0 star property

Choose dates to view prices

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Dinner served
Reception
Reception
Front of property
Double Room, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
Place de Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Cité Europe
    ‪2 min walk‬
  • Calais Beach
    ‪6 min drive‬
  • Port of Calais
    ‪9 min drive‬

Room options

Quadruple Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About this property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3-star hotel in Calais Fréthun
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles offers 126 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Coquelles hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Coquelles hotel also offers concierge services, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Ibis Kitchen - This wine bar serves dinner only.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 7 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Calais Tunnel sous la Manche
B B Hotel Calais Terminal Cité de l'Europe 3
B B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1003 reviews
Rating 8 - Good. 394 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay, clean, tidy, friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lorenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for when you are crossing with the Eurotunnel and you need to stay the night!
Stayed 1 night in Mar 2025

8/10 Good

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the channel tunnel, easy parking. Restaurants nearby in shopping centre. Staff were friendly. However the room was warm so had to leave window open but lots of cigarette smoke came in from people smoking at front of the hotel
Stayed 1 night in Mar 2025

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to le shuttle exit is great. Hotel staff very welcomimg and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Near the tunnel

Near to the tunnel, good value clean and functional
Stayed 1 night in Mar 2025

10/10 Excellent

Jacquie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay very close to Le Shuttle. Everything about this hotel was good. Probably the safest I have ever felt staying in a hotel as was also used by a lot of Police and Border Agents :) Staff were incredible friendly, breakfast was very good. Would highly recommend this hotel. Room was clean and tidy and bed comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for 1 night

Heating control broken , reception changed our room .Meal in dining room was poor
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location for some shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Yanique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and clean.

Great location if you want an early morning get away. Really close to Tunnel. Hotel is modern and clean. Hotel has a bar & breakfast was good we would definitely stay there again.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tilly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

Safe and comfortable hotel. Easy parking and check in. The rooms were clean and spacious with everything you could need. The staff were friendly and helpful. The breakfast was delicious and had everything you could want - we were spoiled for choice.
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean the staff amazing they doing very good job.thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for tunnel / ferry crossing.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ibraheem

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Customer Service very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pitstop to french holidays

Great pitstop enroute to The Alps. Nice clean large family room, friendly staff, handy for falling off the eurotunnel with great restaurant choices over the road for dinner in Citi Europe.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was first class, except the food. French onion soup (in France) was like salted dishwater. No baguette nor cheese on top. The main course was also lukewarm. We have been coming to the hotel for years, when it was Ibis. We don’t expect Michelin star, but the food wasn’t brilliant. At best, it was ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for eurotunnel.
Stayed 1 night in Feb 2025

8/10 Good

Sarah Barker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Stayed 1 night in Jan 2025