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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Separate tub and shower, hair dryer, towels
Reception
Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Cité Europe
    ‪3 min walk‬
  • Calais Beach
    ‪6 min drive‬
  • Port of Calais
    ‪9 min drive‬

Room options

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Comfort Quadruple Room, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Triple Room, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, Mobility Accessible, Non Smoking

Triple Room, Mobility Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Triple Room, Mobility Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Reception

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
$123 nightly
The price is $123 total
includes taxes & fees
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4-star hotel in Calais Fréthun
A bar/lounge, 24-hour room service, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers 100 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Coquelles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles features a terrace, multilingual staff, and dry cleaning/laundry services. Wired and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers 24-hour room service, a front-desk safe, and a television in a common area. Onsite self parking is complimentary.

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults, and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 735 reviews
Rating 8 - Good. 242 out of 735 reviews
Rating 6 - Okay. 45 out of 735 reviews
Rating 4 - Poor. 24 out of 735 reviews
Rating 2 - Terrible. 8 out of 735 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had all we needed for a stop off very close to Eurotunnel.
Stayed 1 night in Feb 2025

10/10 Excellent

kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

My kids loved being back in the hotel after a few years staying nearby. It's so handy for shops, restaurants and the Channel Tunnel.
Stayed 1 night in Feb 2025

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stay next to the euro tunnel
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

THIS HOTEL DOES NOT DESERVE 1 STAR, LET ALONE 4

This hotel, in which I have stayed many times in the past has gone completely downhill. When we arrived (We booked 2 suites for myself and partner and my brother and sister in law. The card/keys we were given did not work on either door, so I had to go back to reception to get a replacement, this also did not work so I had to go back a third time before this problem was sorted out. There was an empty mini bar in both rooms which I reported. Some half hour later the intended contents were brought to both our rooms on trays. The floor in my room was soaking wet and there were just 2 coffee pods available in the on site machine. The television in my Brother in law's room did not work and would not turn on. I again went to reception whereupon the reception person came to his room, took out the batteries and fiddled with them, returning them to the remote, whereupon the television started working. we went out for the day and returned quite late. My brother in law tried to turn on the TV which again did not work, we just gave up asking and he spent the rest of the evening with no television at all. My brother in law tried to use the coffee machine which swallowed the pod and spewed plain water onto the floor. The breakfast was awful, no more sausages, fried eggs, etc., which we enjoyed before, just overcooked inedible fatty bacon and rubbery scrambled eggs, we left hungry. The following day we refused breakfast and went out to eat. This was a ''treat'' for my birthday. DISGUSTING
Stayed 2 nights in Jan 2025

10/10 Excellent

freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

marie-helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff very quite
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

freddy

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Clive

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stop after a late Chunnel crossing.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in convenient location

Hotel is close to Eurotunnel and has plenty of parking that feels secure so suits my needs. Staff always friendly and welcoming. Rooms spacious and well equipped
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional especially the cleaner as she helped my disabled wife to the car and to the receptionist in hotel 4 who went to great trouble to get my wife near the lift
Stayed 1 night in Sep 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good value hotel. Very impressive
Stayed 1 night in Aug 2024

10/10 Excellent

Christelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet night.
Stayed 1 night in Aug 2024