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Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

2.0 star property

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Photo gallery for Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Lobby
Lobby
Exterior
Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Room amenity
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included
  • Pet friendly

Explore the area

Map
Ave Charles De Gaulle, Coquelles, Pas-de-calais, 62231
  • Cité Europe
    ‪3 min drive‬
  • Port of Calais
    ‪13 min drive‬
  • Calais Beach
    ‪14 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds, Non Smoking, Bathtub

Classic Room, 2 Twin Beds, Non Smoking, Bathtub | Desk, free WiFi, bed sheets

Classic Room, 2 Twin Beds, Non Smoking, Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Bathtub

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1000)
The price is $88
per night
$100 total
includes taxes & fees
Apr 4 - Apr 5
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About this property

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Coquelles hotel with bar/lounge
Along with a bar/lounge, this hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free grocery shopping service, and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Wired and wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 161 square feet (15 square meters) include a conference center. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and a complimentary grocery shopping service. Onsite self parking is complimentary.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
  • A bar/lounge

Conveniences

  • Free newspapers in lobby

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (161 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-cm TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles

Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 569 reviews
Rating 8 - Good. 206 out of 569 reviews
Rating 6 - Okay. 55 out of 569 reviews
Rating 4 - Poor. 25 out of 569 reviews
Rating 2 - Terrible. 11 out of 569 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Halima

Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Traveled with family
Disliked: Room comfort
Never again
This hotel should not be assocoated with Best Western brand. Rooms extremely small even compared to a lot of hotels I've stayed at in France. Bathroom door lock was on the bedroom size of door! No hand towel and two extremely small towels for showering, asked for another towel and was told they usually charge for them - never have I been told this in a hotel in my life, towels provided were very worn and thin. Only one very soft pillow with no support, didnt dare ask for another as it probably came with a charge! Poor nights sleep due to lack of pillows aas I need 2-3 due to a disability. Kettle was good, but no milk just 2 x coffee creamer, glad I had my own. Wine from bar musty to taste, came from a box and ended up down sink after 2 sips
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was conveniently situated, the reception was excellent, the room was compact, clean and suitable
Stayed 1 night in Nov 2024

10/10 Excellent

Jatinder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Calais Ferry port. Nice and clean
Stayed 1 night in Nov 2024

8/10 Good

Darren

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stylish and modern boutique feel but rooms are very small Unfortunately it is pet friendly could smell dogs in hallway and there were cat scratching on headboard
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget hotel
Really good hotel for the price. It's a budget hotel but the staff and breakfast service were great. We've stayed there twice now as an overnight stop straight out of the tunnel and it's ideal, we will definitely book again. Our only complaint is there is only one thin pillow per person, it would be nice to have a second available in the room for if you wanted.
Stayed 1 night in Nov 2024

10/10 Excellent

Jatinder Iqbal

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Aug 2024

10/10 Excellent

Petcu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late but the owner informed us in time about how we could get in and all the vides. He made it by Mail, and phone to be sure. Nice place safe parking. 1 km from the Le Shuttle
Stayed 1 night in Oct 2024

8/10 Good

Paul, East Grinstead

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Some guests were noisy on arrival 1am beyond 11pm limit Dog in room nearby was scratching on walls/carpet
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay as always - easy access to Eurotunnel .
Stayed 1 night in Oct 2024

4/10 Poor

Robert

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Used to love staying here but this place has become quite unclean since my last visit last year.
Stayed 1 night in Oct 2024

4/10 Poor

Naomi

Stayed 1 night in Oct 2024

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stopover
Warm welcome, great instructions. Lovely lobby. Quick overnight sleep when traveling. Satisfactory breakfast. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great room as always but very small
Stayed 1 night in Oct 2024

10/10 Excellent

Jatinder Iqbal

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very very helpfull
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Rosalyn

Liked: Cleanliness, staff & service
Rooms very small including a mini size bathroom. Good size bed but only one thin towel each. WiFi non existent. Free parking but a basic hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room smelt of stale alcohol and the sheets were damp.
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean safe
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for an overnight stop before or after using the channel tunnel. Staff are polite and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Angela

Disliked: Cleanliness
The rooms & bathroom was very small. The mattress was uncomfortable. Lobby/bar area nice & location was good for ferry port.
Stayed 1 night in Sep 2024