Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche
Coquelles hotel with bar/lounge
Along with a bar/lounge, this hotel has a conference center and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a free grocery shopping service, and free newspapers.
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche offers 43 accommodations with complimentary bottled water. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Wired and wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 161 square feet (15 square meters) include a conference center. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and a complimentary grocery shopping service. Onsite self parking is complimentary.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 6 for children
A bar/lounge
Conveniences
Free newspapers in lobby
Guest services
Free grocery shopping service
Housekeeping (daily)
Business services
2 meeting rooms
Business center
Conference center (161 square feet of space)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Banquet hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
50-cm TV
Food and drink
Free bottled water
Limited room service
More
Desk
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are Monday-Thursday from 7 AM-10 PM, Friday from 7 AM-11 PM, Saturday from 8 AM-11 PM, Sunday and public holidays from 8 AM-10 PM.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 6 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Hôtel Kyriad Calais Coquelles
Kyriad Calais Coquelles
Kyriad Calais Sud - Coquelles Pas-De-Calais, France
Hôtel Calais Coquelles
Calais Coquelles
Hôtel de Calais Coquelles
Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 272 out of 569 reviews
10 - Excellent
272
Rating 8 - Good. 206 out of 569 reviews
8 - Good
206
Rating 6 - Okay. 55 out of 569 reviews
6 - Okay
55
Rating 4 - Poor. 25 out of 569 reviews
4 - Poor
25
Rating 2 - Terrible. 11 out of 569 reviews
2 - Terrible
11
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Halima
Dec 15, 2024
Halima
Stayed 1 night in Dec 2024
4/10 Poor
Elizabeth
Traveled with family
Nov 30, 2024
Disliked: Room comfort
Never again
This hotel should not be assocoated with Best Western brand.
Rooms extremely small even compared to a lot of hotels I've stayed at in France.
Bathroom door lock was on the bedroom size of door! No hand towel and two extremely small towels for showering, asked for another towel and was told they usually charge for them - never have I been told this in a hotel in my life, towels provided were very worn and thin. Only one very soft pillow with no support, didnt dare ask for another as it probably came with a charge! Poor nights sleep due to lack of pillows aas I need 2-3 due to a disability.
Kettle was good, but no milk just 2 x coffee creamer, glad I had my own.
Wine from bar musty to taste, came from a box and ended up down sink after 2 sips
Stylish and modern boutique feel but rooms are very small
Unfortunately it is pet friendly could smell dogs in hallway and there were cat scratching on headboard
Really good hotel for the price. It's a budget hotel but the staff and breakfast service were great. We've stayed there twice now as an overnight stop straight out of the tunnel and it's ideal, we will definitely book again. Our only complaint is there is only one thin pillow per person, it would be nice to have a second available in the room for if you wanted.
We arrived late but the owner informed us in time about how we could get in and all the vides. He made it by Mail, and phone to be sure. Nice place safe parking.
1 km from the Le Shuttle