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Comfort Suites London

2.5 star property

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Photo gallery for Comfort Suites London

Indoor pool
Lobby sitting area
Exterior
Suite, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
1918 Highway 192 W, London, KY, 40741
  • CHI Saint Joseph Health - Saint Joseph London
    ‪2 min drive‬
  • Levi Jackson Wilderness Road State Park
    ‪7 min drive‬
  • London Dragway
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, London, KY

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1006)
$155 nightly
The price is $155 total
includes taxes & fees
Country Inn & Suites by Radisson, London, KY

About this property

Comfort Suites London

London hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. Housekeeping is not available.
Comfort Suites London offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites London features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a garden, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Comfort Suites London is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Comfort Suites London has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Comfort Suites Hotel London
Comfort Suites London
Comfort Suites London Hotel
Comfort Suites London Hotel
Comfort Suites London London
Comfort Suites London Hotel London

Comfort Suites London Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 179 out of 478 reviews
Rating 8 - Good. 148 out of 478 reviews
Rating 6 - Okay. 71 out of 478 reviews
Rating 4 - Poor. 49 out of 478 reviews
Rating 2 - Terrible. 31 out of 478 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ronnie

Stayed 2 nights in Jan 2025

4/10 Poor

Dorothy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Mold in the shower, hallways were cold and breakfast was minimal.
Stayed 1 night in Jan 2025

6/10 Okay

Norbert

Disliked: Property conditions & facilities

Good for highway overnight

Budget inn with typical pealing wall paper and dirty grout. Bed was clean and comfortable. Breakfast average (some fresh fruit, the rest was all processed). Breakfast area was clean. Plenty of parking, easy access to highway.
Stayed 1 night in Jan 2025

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room. Great value. Bathroom needed a little attention.
Stayed 1 night in Jan 2025

2/10 Terrible

Katie

Traveled with family

The lobby smells like vomit, mold in rooms

Comfort Suites should be ashamed to have their name on this hotel. It is so dirty and grimy. Fixtures are falling off walls and ceilings. There is mold in the bathroom- not just the tub but on the walls and corners of the ceiling. Black mold. The beds are old school just uncomfortable mattresses from 1994. You can feel the springs. Things are just falling apart. The hall on the second floor is hard to describe. Other than filthy it is uneven and you can feel the boards moving beneath the carpet. There is a terrible smell. The pool had cigarette butts in it (see photos). The chairs at the pool have been torn apart by mice. (See photos). There was no where to sit and watch my kids swim that wasn’t destroyed. The paint and wallpaper are peeling all over the place and water damage down the walls of the room. We actually stayed in two different rooms in one night because the first one was so gross. The second is just as bad, but add in a door handle to the room next door that just falls off and a broken lamp shade, along with a mysterious white substance all over the couch and table. I will give them credit that there was less black mold in this one (pictured). I wish I had gotten photos of the black mold in 202. That was a doozie. They also gave us no warning that they are doing heavy construction on the floor above us. At 8:00 it was still going on. After the construction was done we got to listen to loud music and grown men hanging around outside our door speak loudly.
Stayed 1 night in Jan 2025

8/10 Good

william

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient and cheap and clean.. it needs updating which they are doing as of now.. i would give 5 across the board once it gets renovated
Stayed 2 nights in Dec 2024

4/10 Poor

sara

Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
The shower stall appeared to have black mold along the base of the entry. There was a discarded muffin wrapper on the floor of the suite area. Advertised as having restaurant, thankfully there is a Mexican within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Amenities
Perfect stay! Really clean room and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under construction so is going to be really good soon. But staff was exceptional, breakfast was wonderful, love the spacious suite. Pull out could be more comfortable though. Thinking the renovation will take care of that
Stayed 1 night in Nov 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
The evening manager is very polite and helpful,
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect property for I-75 travel

Needed a place along I-75 going from Georgia to Ohio. This hotel was in the perfect location. This property itself was perfect. The room was clean and comfortable, the parking lot (despite much of it being marked off as they painted the exterior) was ample, and the breakfast was typical. Very easy on and off highway access. One disappointment was the advertised "EV charging" availability. In the end, it was a single tesla charger (not compatible with non-tesla cars) and blocked in by the overnight painting truck. Having said that, the desk agent went above and beyond to help us tap into a 110 volt outlet, so our trickle charger could add a few miles overnight. She gets five stars!!! We would definitely stay here again but would not rely on their "EV charging" availability.
Stayed 1 night in Aug 2024

4/10 Poor

Bruxanne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Nicholas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place is in poor condition. Access is very strange. As always, comfort inn has good breakfast. But I have never stayed in one of their facilities that I would rate so poorly. Everything in this hotel needs repair! On that note, we thoroughly enjoyed the area
Stayed 3 nights in Oct 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Karl

Disliked: Staff & service, property conditions & facilities
This is an old property and it shows. The first room we were given stunk. Of what we couldn’t quite figure out. Second room was tolerable. Vanity in the bathroom was so high I had trouble getting my face over the sink. (I’m 6 ft.) Caulking around the bathtub was mottled with black. Floor in the room was uneven. The exterior is being renovated but it is like putting lipstick on a pig.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, safe, quiet, easy parking -- tho outside parking lot construction. very satisfying
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in May 2024

2/10 Terrible

Jeff

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Unfortunately the location wasn't the cleanest. The carpet up the stairs had food on it for the entire time we were there; obviously not getting cleaned. Our key to the room didnt work properly-we had to "finagle" it to work every time. When our rooms were 'cleaned', our beds were never made. And the floors were like being in a funhouse. But the people were nice and the area was nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a lot over the past few weeks for travel, always been what I’ve expected 👍 nothing too much more but certainly no less. Always a good stay, quite and convenient to the areas main drag!
Stayed 2 nights in Jul 2024

6/10 Okay

Alan

Liked: Staff & service
Building was old and dark. Bed was good. Breakfast was pretty good.
Stayed 1 night in Jul 2024