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Muy bonito el hotel, todo el personal es muy atento, definitivamente recomendable

First time this has ever happened anywhere! I stayed at this location. It has pools. I invited some friends to come swimming with me. They had romp at to enter the pool. I was not told this by the hotel staff, upon check in. I was also not informed through Orbitz or the hotel website. They did not have an iron, refrigerator or microwave in the room. The main door also has large gaps. Staff were very nice. However, I will not stay here again.

The hotel was ice and clean. The service in general was good, but every time I came back to the hotel in the evening to park my car, the front desk girl made a big fuss when there were clearly lots of parking available. Every day she claimed there was no parking and I had to go to the parking lot to tell her that there was a lot of space! A bothersome every time!

Some staff were nice, but some weren't, more like indifferent, no one was rude. In our room, there was mold in the shower. Towels, and bed covers seemed pretty old. The food at the restaurant wasn't good, lacked flavor. I stayed years ago, and I don't remember this hotel looking like this. It needs a renovation.