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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Reception
Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Reception
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
1625 Vincent Massey Dr, Cornwall, ON, K6H5R6
  • Guindon Park
    ‪4 min drive‬
  • Cornwall Civic Complex
    ‪6 min drive‬
  • Cornwall Aquatic Centre
    ‪6 min drive‬
  • Massena, NY (MSS-Massena Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn

Cornwall hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Comfort Inn offers 118 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 8 2025 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per stay, plus a deposit of CAD 20 per stay
Service animals are welcome, and are exempt from fees
Up to 88 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 20 per stay
  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Cornwall
Comfort Inn Hotel Cornwall
Comfort Inn Hotel
Comfort Inn Cornwall
Comfort Inn Hotel Cornwall

Comfort Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 214 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 209 out of 1000 reviews
Rating 4 - Poor. 129 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a quick stopover
Arrived much later than we expected but the staff were very friendly and helpful. Bed was very comfortable and we got a good night’s rest. Room was clean and quiet. Would definitely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Poor drainage in bathroom sink. Had to wait for scrambled eggs. Weak coffee
Stayed 1 night in Dec 2024

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
The place needs some TLC
Stayed 1 night in Nov 2024

8/10 Good

Ronald William, Chengdu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Philippe

Stayed 1 night in Oct 2024

8/10 Good

STEVE

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen, Newton

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

2/10 Terrible

Desmond

Disliked: Amenities
I stay here for one night. I was driving from Nova Scotia to Toronto. I was tired and needed to get some sleep. I booked online and arrived at the hotel in the evening probably 7:00p.m. I'm an elderly person. When I got there the hotel was full of little ones running around the place. In out of hotel rooms people hanging out in the hallway. A full blown party. I am guessing there was a tournament close by. But the noise was until 12:00 a.m. I barely had any sleep. I advised hotel staff all I got was an apology. Thanks for nothing
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Amenities
Nice rooms with comfortable beds
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Oct 2024

6/10 Okay

JIM

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Barbara

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs! Bedbugs! Bedbugs! Stay away from this place! The room was dirty and had an overwhelming peppermint smell. Little did I know at the time, that some people think this is a deterrent for bedbugs. If only I had known then, I would’ve hightailed it outta there. Long story short…. I’m COVERED in bites and hoping desperately I didn’t bring any of those critters home. When I called the hotel to complain, I found out, that not only are they aware of the issue, they also don’t care about it! If I could give this place zero stars, I would! I have stayed at other Comfort Inns quite a few times and they are usually very clean. Thumbs down for Cornwall!
Stayed 1 night in Oct 2024

8/10 Good

Amy

Traveled with group
Ok
Stayed 1 night in Oct 2024

8/10 Good

Adrian

Liked: Cleanliness, room comfort
Choice Hotels Comfort Inn
We've stayed in this hotel several times in past and booked directly through Choice Hotels since the rates have always been better than other booking agencies and every stay worked toward points accumulation. In this case The best rate by far was through hotels.com but Comfort Inn would not award points. Or Comfort Inn hides the points awarded in higher prices through their Web Booking site . We also require a pet friendly hotel however determine which rooms are pet friendly and rates are virtually impossible. Despite putting in the pet requirement in the special request section, hotel staff neglected to read that until check-in time. Enhancing the booking process to allow selection and location of pet friendly rooms along with available bed sizes and the pet charges up front at booking would make the experience much better.
Stayed 1 night in Oct 2024

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated noisy and not worth the money.
Stayed 1 night in Oct 2024

10/10 Excellent

leean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Luvunu Armand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Gym and the pool hpowever the shower was not working well (not easy to get hot water) Staff were very kind but the magnetic cards were always not working well and we had to visit the reception so often.
Stayed 2 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility and a good night sleep.
Stayed 1 night in Oct 2024

8/10 Good

Rick

Stayed 1 night in Sep 2024