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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Relax in our spacious reception area, featuring a central desk, comfortable seating, and a TV for entertainment.
Relax in a stylish seating area with a view of the surrounding cityscape.
Two single beds with white linens and dark headboards, a bedside table and lamp, and a carpeted floor.
Relax by the pool, surrounded by a clean and functional space with a shallow water area and comfortable seating.
Welcome to our reception area, where you can check in and access local information.

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1625 Vincent Massey Dr, Cornwall, ON, K6H5R6
  • Guindon Park
    ‪6 min drive‬
  • Cornwall Civic Complex
    ‪6 min drive‬
  • Cornwall Aquatic Centre
    ‪7 min drive‬
  • Massena, NY (MSS-Massena Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(22 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Two single beds with white linens, bedside tables, and a flat-screen TV.

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4.3 out of 5, Excellent, (1113)
$133 nightly
The price is $133 total
includes taxes & fees
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About this property

Comfort Inn

Cornwall hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Comfort Inn offers 118 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

32-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per stay, plus a deposit of CAD 20 per stay
Service animals are welcome, and are exempt from fees
Up to 88 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 20 per stay
  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Cornwall
Comfort Inn Hotel Cornwall
Comfort Inn Hotel
Comfort Inn Cornwall
Comfort Inn Hotel Cornwall

Comfort Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 230 out of 1024 reviews
Rating 8 - Good. 357 out of 1024 reviews
Rating 6 - Okay. 207 out of 1024 reviews
Rating 4 - Poor. 130 out of 1024 reviews
Rating 2 - Terrible. 100 out of 1024 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Stayed 1 night in Apr 2025

8/10 Good

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and willing to help. We were iffy on if the pool was going to be opened but luckily it passed from the Health Inspector. Some rooms (workout room especially) had a musty smell.
Stayed 2 nights in Apr 2025

10/10 Excellent

Savan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

douglas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

6/10 Okay

Varunkumar

Traveled with partner
Liked: Staff & service
This area is generally fine. However, there is a noticeable musty smell in the room, similar to what you’d expect if it had been closed up for a year. Additionally, the coffee machine wasn’t cleaned and swimming pool was closed. Other than that, everything else was good.
Stayed 1 night in Apr 2025

8/10 Good

Matt

Liked: Staff & service
No pool again, parking lot is ruff.
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Amenities
I Was disappointed when I checked in and found out I couldn't have a ground floor room as I have always had in the past because I booked with Expedia on line. I was told they weren't available for me unless I paid an extra fee more which I did because we really wanted a ground floor room for accessability. Very disappointed I was charged more.
Stayed 1 night in Apr 2025

2/10 Terrible

Shiva

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and smelly place

We booked through Hotels.com and instantly regretted it. When we arrived, the pool was “under maintenance” even though it was still listed as available. The room smelled awful. I asked to cancel, but the staff said only the manager could help, and of course, she was “unavailable.” After Hotels.com called, the staff finally admitted the pool wasn’t working, but the manager still refused to cancel. Staff even said this happens all the time. Dirty, smelly, and dishonest—avoid at all costs. Thanks to hotel.com who took the responsibility and cancelled the booking.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Traveled with family
Liked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

stacey

Disliked: Property conditions & facilities

You get what you pay for.

Very basic interior. Nothing fancy. Location is in a residential area, not far from commercial areas though. Room was very basic. Tv didn’t work and curtains didn’t shut all the way.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Great people great stay
Stayed 2 nights in Apr 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in Good customer service
Stayed 1 night in Apr 2025

8/10 Good

Rex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lekan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean environment
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Was disappointed that the pool was down for construction but was not informed on the website or when checking in. Front desk acted like the pool was open and never mentioned anything but how to get there. Other then that the room was clean and the breakfast was pretty good
Stayed 1 night in Mar 2025

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The whole experience was horrible. Key card didn’t work, toilet was blocked for two days, they kept telling us because we booked through Expedia they could not help us with anything so we had to go to the bathroom in a toilet that would not flush. It was disgusting and we had to leave our room several times to go to the bathroom somewhere else Renovations were started at 7am and all we heard was sanding. Pool was out of order and your website did not state that. They put us on the second floor even though we had accessibility card to show my husband could not walk up stairs easily due to having two amputations again stating that it was because we booked with a third party, they could do nothing. The manager was not to be disturbed on the weekend so we had absolutely no help. We will think twice before ever booking with a third party since we get no help from the hotel when we need it due to booking that way.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and linens were fresh. Hotel overall is outdated but there is work being done. We were pleased with our accomodations and would definitely book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

4/10 Poor

Barry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not. Good

We had been driving for ten hours and were exhausted snd looking forward to a next relaxing rest and sleep Check in took lot longer than expected. We were unable to get a ground floor room although the hotel was empty. Then when we were in our room mg wife discovered a. Condom down the side of the bed. Front desk were informed but appeared to offer no apology. Disappointed to say the least.
Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Disliked: Amenities
It stated there was a pool. The pool appears as though it has been out of order for a long time
Stayed 1 night in Feb 2025

8/10 Good

Lucie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay again

The heat would not turn off. The heater sounded like there was a transport truck in the room. The shower was cold at 6:30 am I call and told them about the heat and the noise. I got what do you except for that price. Breakfast was ok
Stayed 1 night in Feb 2025

8/10 Good

Denis

Liked: Staff & service
Stayed 1 night in Feb 2025