Hotel del Coronado, Curio Collection by Hilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel del Coronado, Curio Collection by Hilton

Ice skating
Lobby
The Views Ocean View Suite 1 King | Premium bedding, in-room safe, iron/ironing board, free WiFi
TV, Netflix, Hulu, streaming services
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Pet friendly
    Pet friendly
  • On private beach
    On private beach
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1500 Orange Ave, Coronado, CA, 92118
  • Hotel del Coronado
    1 min walk
  • Coronado Beach
    5 min walk
  • Naval Base Coronado
    4 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    18 min drive

Room options

Room, Accessible (Hearing)

  • Sleeps 3
  • 1 Double Sofa Bed

The Views Oceanfront Suite 1 King Mobility/Hearing Accessible W/Roll-in Shower

  • 800 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Cabana Beachfront Terrace Fire Pit 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana Pool View 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana Resort View 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana Resort View Terrace Fire Pit 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana Resort View 1 King

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Cabana, Firepit, Mobility Access Tub)

  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Cabana Oceanfront 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Vic, Hearing)

  • Sleeps 4
  • 2 Queen Beds

Cabana Oceanfront 1 King

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Cabana Beachfront Terrace Fire Pit 1 King

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Cabana Pool View 1 King

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Cabana Beachfront Terrace Fire Pit 1 King Hearing Accessible

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Vic, Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

The Views Resort View 1 King, Concierge Club

  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

The Views Resort View 2 Queens, Concierge Club

  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

The Views Ocean View 1 King, Concierge Club

  • 400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Views Ocean View 2 Queens, Concierge Club

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Cabana Poolside Terrace 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

The Views Oceanfront 1 King, Concierge Club

  • 400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Views Oceanfront 2 Queens, Concierge Club

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Cabana 2 Queens Hearing Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana Pool View 2 Queens Mobility/Hearing Accessible Tub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana 1 King Mobility Access Roll-in Shower

  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Resort View (Vic, Hearing)

  • Sleeps 4
  • 2 Queen Beds

The Views 1 King Mobility Accessible Tub

  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

The Views Resort View Terrace Fire Pit 2 Queens

  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

The Views Oceanfront 1 King Mobility Accessible Tub

  • 400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Views 2 Queens Hearing Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

The Views Beachside Terrace Fire Pit 2 Queens

  • 400 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

The Views Oceanfront Suite 1 King

  • 800 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room

  • Sleeps 4
  • 1 Double Sofa Bed

The Views Terrace Fire Pit 2 Queens Mobility Accessible Roll-in Shower

  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

The Views Resort View Terrace Fire Pit 2 Queens Hearing Accessible

  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

The Views Resort View Terrace Fire Pit 1 King Mobility Accessible with Tub

  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

The Views Oceanfront 2 Queens Mobility Accessible Tub

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

The Views Oceanfront 2 Queens Hearing Accessible

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

The Views 2 Queens Mobility Accessible Tub

  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

The Views Beachside Terrace Fire Pit 1 King

  • 400 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Victorian Studio Suite 2 Queens

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Victorian Ocean View Studio Suite 2 Queens

  • 270 sq ft
  • Sleeps 6
  • 2 Queen Beds

Victorian Oceanview 1 King

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

Victorian Oceanview 2 Queens

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Victorian Oceanfront 1 King

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

The Views Ocean View Suite 1 King

  • 800 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

The Views Ocean View 2 Queens Mobility Access Roll-in Shower

  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Victorian Oceanfront 2 Queens

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Victorian 1 King

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

Victorian 2 Queen

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

The Views Resort View Terrace Fire Pit 1 King

  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

The Views Resort View 1 King Hearing Access

  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

The Views Resort View 1 King

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

The Views Resort View 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

The Views Ocean View 1 King

  • 400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

The Views Ocean View 2 Queens

  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • Sleeps 3
  • 1 King Bed

Beach Village Villa 1 King

  • Sleeps 4
  • 1 King Bed

The Views Oceanfront 1 King

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

The Views Oceanfront 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Shore House Villa 1 King

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Oceanfront

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Vic Garden, Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View (Vic)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Garden View (Vic)

  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds, Oceanfront

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Garden View (Vic, Roll-In Shower, Mobiity)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Victorian)

  • Sleeps 3
  • 1 King Bed

Victorian Oceanview Balcony 1 King

  • Sleeps 3
  • 1 King Bed

Shore House Guestroom 2 Queens

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View (Victorian)

  • Sleeps 3
  • 1 King Bed

The Views 1 King

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Victorian)

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

The Views 2 Queens

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Cabana Oceanfront 2 Queens Mobility Accessible Tub

  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Vic, Resort View, Mobility)

  • Sleeps 4
  • 2 Queen Beds

Cabana Beachfront Terrace Fire Pit 1 King Mobility Accessible with Tub

  • 400 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Balcony (Vic, Hearing, Garden)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Ocean View (Vic)

  • Sleeps 4
  • 2 Queen Beds

Victorian Oceanview Balcony 2 Queens Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

Cabana Beachfront Terrace Fire Pit 2 Queens Hearing Accessible

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Garden View (Vic)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Resort View (Vic)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Resort View)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Victorian, Hearing)

  • Sleeps 3
  • 1 King Bed

Cabana Oceanfront 2 Queens Hearing Accessible

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Victorian)

  • Sleeps 4
  • 2 Queen Beds

Cabana Resort View 1 King Hearing Access

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel del Coronado, Curio Collection by Hilton

4-star hotel in Historic Downtown Coronado
At Hotel del Coronado, Curio Collection by Hilton, spend the day on the private sand beach where you can enjoy surfing/body boarding. Then return for a meal at one of the hotel's 6 restaurants. Housekeeping is available on request.
Hotel del Coronado, Curio Collection by Hilton offers 679 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Televisions come with premium cable channels and Netflix. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

A private beach and a 24-hour health club are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). After a day at the beach, enjoy amenities at Hotel del Coronado, Curio Collection by Hilton like an outdoor pool, a 24-hour health club, and a spa tub.

Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This Victorian hotel also offers a steam room, a garden, and a terrace. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in June 2021.

Hotel del Coronado, Curio Collection by Hilton has designated areas for smoking.

Hotel del Coronado, Curio Collection by Hilton has 6 restaurants on site.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per night)
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Beach club
  • Children's club
  • Designer stores
  • Fitness classes
  • Outdoor pool
  • Pilates classes
  • Shopping
  • Spa tub
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Fenced pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 41 meeting rooms
  • Business center
  • Conference center (96,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1888
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Renovations and closures

The property will be renovating from January 10 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Access code, staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55.58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

The listed resort fee includes a USD 15 Historic Preservation Fund charge.

Optional extras

  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

del Coronado KSL Luxury Resort
del KSL Luxury Resort
Hotel del Coronado KSL Luxury Resort
Hotel del KSL Luxury Resort
Hotel Coronado
Resort Del Coronado
Del Coronado
Hotel Coronado Curio Collection Hilton
Coronado Curio Collection Hilton
Hotel Curio Collection Hilton
Hotel del Coronado
Hotel del Coronado Curio Collection by Hilton
Hotel del Coronado A KSL Luxury Resort
Coronado Curio Collection Hil
Hotel del Coronado Curio Collection by Hilton
Hotel del Coronado, Curio Collection by Hilton Hotel
Hotel del Coronado, Curio Collection by Hilton Coronado
Hotel del Coronado, Curio Collection by Hilton Hotel Coronado

Hotel del Coronado, Curio Collection by Hilton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 464 out of 1007 reviews" "
Rating 8 - Good. 181 out of 1007 reviews" "
Rating 6 - Okay. 141 out of 1007 reviews" "
Rating 4 - Poor. 114 out of 1007 reviews" "
Rating 2 - Terrible. 107 out of 1007 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

William

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Was not told property undergoing major renovation so it was basically 1/2 open and parking was a nightmare. Occupancy seemed low but Hilton still upcharged me $150 per night for change from partial to full ocean view.
Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The water quality is not listed and no one tells you anything
Stayed 1 night in Aug 2024

2/10 Terrible

Saeed

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th Anniversary stay
Celebrated our 50th Anniversary here because this hotel is so beautiful! Had a suite in the Views section with spectacular ocean views. Room 6625. Really comfortable bed and pillows. Love the Sun Deck Restaurant!
Stayed 1 night in Aug 2024

8/10 Good

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Confusion
Hotel Del was amazing, but hotel was under construction so check in was confusing. They did not make it clear where to go to get to my room. Check out was the same.
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor service, uncleanly, and lack of communication
Many attempts were made to call housekeeping, room service, and the front desk without an answer. There was dried blood on the wall in the bathroom, luckily I ran into housekeeping in the hallway and somebody did go clean that area. Finally, when I was able to reach the front desk, I asked for extra towels and a toothbrush, I was reassured that they would be delivered and they never were. The facility itself is under a lot of construction/renovation and I was not made aware of that issue at the time of booking. The beach was not swimmable due to a high bacteria count from sewage. Needless to say, I was very disappointed in the service, cleanliness, and lack of communication regarding the hotel conditions especially considering the price and the fact that I had two rooms.
Stayed 2 nights in Jul 2024

4/10 Poor

Cristine

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

gamal, Rockford

Traveled with family
Disliked: Property conditions & facilities
Unfriendly staffs..poor customer service... way overpriced
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience outside the room however mattresses were very soft resulting in sinking into the mattress. Sleep was terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay to be at the beach
I travelled with my family. It was the perfect location for young kids as it has direct access to the beach. Everything is charged additionally though, the description said beach umbrella and chairs but we had to pay extra for it. The pool is ok, could be bigger for the size of the hotel though. There is a market to get quick bites, drinks and breakfast which is perfect for families
Stayed 4 nights in Jul 2024

4/10 Poor

Timothy

Stayed 4 nights in Jul 2024

6/10 Okay

Karl

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Dell under construction
The trap was not that great. The main hotel is totally under construction and closed except for the lobby and a couple shops told about that I would’ve not stayed if I had known.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A fun place to stay! We enjoyed the historic hotel, the pool, and the food. Having coffee readily available was fantastic! Our daughter loved to play on the many lawns.
Stayed 2 nights in Jul 2024

10/10 Excellent

JONI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. The weather was amazing the room was very nice and very clean. The staff was very accommodating. I can’t wait to visit again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lilliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was an amazing experience and can’t wait to go back and stay longer. The weather is perfect, the pool is great temperature for the family. So many options at the resort for food and shops. And the beach is right outside your room door.
Stayed 1 night in Jul 2024

6/10 Okay

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location
Stayed 3 nights in Jul 2024

4/10 Poor

Lynn

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Mold & water damage above toilet in the bathroom area-have photos & video. For the price they charge I would never recommend staying here with these kind of health hazards!
Stayed 3 nights in Jul 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Food options for kids is bad. No room service. Valet lady was amazing. Guys don’t pay attention didn’t offer to help with luggage. Bell hop was the worst. I understand everyone checks out at the same time but you should I allow guest to use the kart to check their own luggage out. Food service restaurants servers were slow and trash
Stayed 3 nights in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024