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Las Puertas al Cielo

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Las Puertas al Cielo

Outdoor spa tub
Property grounds
Property grounds
Reception
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Las Puertas al Cielo S/N Poblado, Cortazar, GTO, 38382
  • Plaza Parque Celaya
    31 min drive
  • Miguel Aleman Valdes Stadium
    32 min drive
  • Galerias Celaya Mall
    36 min drive

Room options

View all photos for Junior Suite

Minibar, in-room safe, individually decorated

Junior Suite

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, individually decorated

Suite

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

Las Puertas al Cielo

3.5-star Cortazar hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, conference space, and concierge services.
Las Puertas al Cielo offers 23 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cortazar hotel also offers an outdoor pool, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Las Puertas al Cielo has designated areas for smoking.

Itzamal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Ik - Onsite restaurant. Open daily.
Chaac - Onsite restaurant. Open daily.
Hana - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chaac
  • Hana
  • Ik
  • Itzamal

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Spa

  • Massage

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Pool access available from 2 PM to 10 PM
Children 18 years old and younger are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Las Puertas Al Cielo Suites
Las Puertas Al Cielo Suites Cortazar
Las Puertas Al Cielo Suites Hotel
Las Puertas Al Cielo Suites Hotel Cortazar
Las Puertas al Cielo Hotel Cortazar
Las Puertas al Cielo Hotel
Las Puertas al Cielo Cortazar
Las Puertas al Cielo
Las Puertas al Cielo Hotel
Las Puertas al Cielo Cortazar
Las Puertas al Cielo Hotel Cortazar

Las Puertas al Cielo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 38 reviews" "
Rating 8 - Good. 5 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 4 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
It was so good I really like the hotel
Stayed 1 night in Dec 2018

4/10 Poor

Hugo medina, guanajuato

Disliked: Cleanliness, staff & service, property conditions & facilities
needs more personel
i hoped more but the litlle employees that were working they took care of me
Stayed 1 night in Aug 2017

10/10 Excellent

Todd and Deena, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasantly surprised!

10/10 Excellent

Nathan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice getaway hotel near Cortazar, Guanajuato
The hotel is more of a getaway resort. It is new and modern as of February 2015. The "hotel" features individual cabin type rooms. The location is a bit tricky to get to. It is just south of the city of Cortazar and down a long unpaved road. The rooms only have king size beds, as this is the theme for a romantic and/or relaxing type of getaway. The pool, sauna, etc are nice and new. The staff was very friendly. The internet was only in the lobby and restaurant (I didn't use the restaurant). The staff said they had plans to put internet in the rooms.

10/10 Excellent

elizabeth, mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to relax
I was looking for a quick getaway. I was overwhelmed with work and personal problems, so I needed to breathe. Little did I know I was so close to the perfect place to do so. It's the ideal place if you're looking for a little escape. Beautiful view, amazing facilities, outstanding service. It's not easy to find, don't believe your GPS and certainy don't drive through a canal. Haha. But it's totally worth it. Restaurant closes at 7:30 so make sure you get something to eat before that.

10/10 Excellent

business travel, santiago chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel on nice location, unfortunately no wifi in the rooms for business travellers. Also my expedia confirmation stated that breakfast was included and to the hotel expedia confirm that it was a room only reservation.

10/10 Excellent

Moises, celaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable, ideal para escapar un fin de semana
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Falta señalamiento para llegar al hotel
No hay wifi, no funciona la señal d TV, la cena es mala, el desayuno es bueno...
Stayed 1 night in Jul 2018

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Chris, Celaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel cerca de Cortazar Gto
Habitaciones muy amplias y muy limpias, el trato del personal es excelente. Ideal para descanzar.
Stayed 1 night in Apr 2018

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vistas fantasticas
Se encuentra a 8 kms de Cortazar Gto. Es un sitio bellisimo y bien cuidado. Los traslados en la propiedad son con carro de golf, pidiendo el servicio y es inmediato, a cualquier sitio. Propiedad muy grande, caminos de acceso empedrados y con plantas y luces y con areas jardinadas cuidadas. Muy bien decorado. Habitacion amplia y bien amueblada, con todas las necesidades. Restaurant, alberca y sitios comunes con vista panorámica espectacular. Servicios Spa de primera clase. Alimentos muy sabrosos y bien presentados. Servicio de alimentos tardado. Es un lugar bellisimo, vale la pena alojarse alli. Yo volveré.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

yanick, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectaculaire !!
Tout simplement spectaculaire. Chaque chambre est une maisonnette individuelle grande, moderne et très confortable. Une vue à couper le souffle. Superbe piscine. Nous étions un groupe de 7 personnes et nous avions tout le "resort" à nous seuls. Le restaurant est sérieusement impressionnant (carpaccio au saumon à tomber sur le derrière). Tous avons commandé des plats différents et tous avons adoré. Les employés nous ont même préparé un feu de camps au mirador en fin de soirée. Si le climat le permet, restez-y jusqu'au coucher de lune, vers 1h30. Unique!

8/10 Good

Gustavo Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARA VOLVER Y RECOMENDAR
GENTE AMABLE DE BUEN TRATO, BUEN RESTAURANTE A PRECIOS CORRECTOS

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia terrenal
En la ubicación del lugar, no creerías encontrar un lugar asi. Un lugar donde puede encontrar diversión, tranquilidad, comodidad y atención personalizada. La experiencia es tan agradable que procuro visitar el lugar al amenos 3 veces por año.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar estupendo

2/10 Terrible

Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante!!
Pésimo hotel se dice ser boutique y ni siquiera se puede ver la televisión, no hay papel de baño en la habitación, el lavabo tiraba agua, Todo carisimo, fui a celebrar mi aniversario y pensé en llevar una botella por la cual me hicieron pagar 500 pesos, no vuelvo, la comida aparte de cara no sabe nada bien, ahora comprendo por qué no tienen gente. Y fue un lío para llegar el camino está horrible

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El servicio y atención muy malos, no servía la tv, ni el frigo, nos hemos quedado sin agua caliente en la bañera 2 veces, el agua de la alberca estaba muy fría.

2/10 Terrible

Juan, MEXICO DF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LLEGAR Y NO TENER RESERVACION QUE MAL
MUY MALA EXPERIENCIA PARA MI, LLEGAR Y QUE ME DIGAN QUE NO TENGO HABITACION

6/10 Okay

Michel, paris france

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
More efficiency
your hotel is beautiful but it lacks service. Not that the people you have there are not good it is that you are understaffed. In your kind of hotel guests need to be pampered, and we were not. cannot wait 1 and a half hours to get service. The faster you serve, the more we order, the more we spend, the more you earn.

6/10 Okay

Leonardo dani, Tapachula Chiapas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comida tardada y alberca superfria
Bien solo el servicio no es muy bueno tardaron más de una hora y media en servirnos la comida y en el cuarto nunca nos especificaron que los refrescos chiquititos que estaban en la habitación no están incluidos ni el precio ni nada, al salir el camarero nos alcanzó corriendo en el carro para cobrarnos 130 pesos por 2 refrescos tamaño muestra y 2 galletas también tamaño muestra... Otra cosa que no nos gustó nada es que la alberca está fría no pudimos meternos, nos dicen que solo la calientan solamente y en temporada de frío no se calienta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel como para olvidarse de todo
Excelente Hotel como para olvidarse de todo, solo la alberca con agua fría (Diciembre) y el menú de la comida dejo un poco que desear, pero la atención de su gente es excelente, lo recomiendo sin lugar a dudas. Saludos

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Martin, Metepec, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor lugar para descansar, para relajarte!
La gente en el hotel, la comida, la vista son sin duda lo que lo hace mágico. Totalmente recomendable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumplió con todas mis expectativas, Tranquilidad,
Todo muy bien, las dimensiones de la habitación, su arquitectura, la terraza todo muy bien diseñado