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Best Western Turquoise Inn & Suites

2.5 star property

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Photo gallery for Best Western Turquoise Inn & Suites

Indoor spa tub
Outdoor pool
Exterior
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
535 E Main Street, Cortez, CO, 81321
  • Place, Colorado Welcome Center at Cortez
    ‪5 min walk‬
  • Place, Cortez Cultural Center
    ‪8 min walk‬
  • Place, Mesa Verde National Park Entrance
    ‪12 min drive‬
  • Airport, Cortez, CO (CEZ-Montezuma County)
    ‪8 min drive‬

Room options

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About this property

Best Western Turquoise Inn & Suites

Cortez hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a hot tub. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and a business center.
Best Western Turquoise Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Turquoise Inn & Suites features an outdoor pool and a hot tub. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and ski storage. Parking is available onsite for a surcharge.

Best Western Turquoise Inn & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Best Western Turquoise Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Ski storage

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1958
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 5 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 5 per stay
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 01 to September 01

Reviews

Best Western Turquoise Inn & Suites Reviews

8.2

Very Good

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Perry

Traveled with partner
Disliked: Amenities, property conditions & facilities
Check in was great! She did a wonderful job. So the exterior is old and a little scary. We had reserved a fireplace room. The fireplace did not work. We were told it did not matter, it was to hot outside. The WiFi and cable did not work. And both pools were empty. Not at all what we booked. We were told by the front desk to move if we didn’t like it. We did move the next morning to a new location. Disappointed to say the least.
Stayed 3 nights in Jul 2025

8/10 Good

DEREK

Traveled with family
Liked: Cleanliness, staff & service
Extremely disappointed that the pools were not avaialable as we booked two nights to chill on our long distance road trip and our grandson was looking forward to using the pool....they explained that due to the pool employees not doing their job they had to be emptied and worked on ....this was not a recent thing by the look of it and was disappointed that expedia were not informed so that we could have had the chsnce tobook elsewhere with a pool...Also on looking on the website it was still advertised as pools avaialable on the day we checked in
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTE WORST HOTEL EVER

Stayed 2 nights in Jul 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine for our needs for visiting Mesa Verde NP. Although we’d booked this property about 5 months before we arrived, on check in we were informed that the one we’d booked wasn’t available so they put us into another room. The one we were put in was possibly better than the one we’d originally booked fortunately but couldn’t understand why we hadn’t got what we’d booked anyway seeing as it was so far in advance. The girl on the front desk didn’t seem like she could be bothered anyway to give much of an explanation. Plenty of free parking. The free breakfast the next morning was good enough to give a good start to the day as well.
Stayed 1 night in Jun 2025

2/10 Terrible

Ben

Stayed 1 night in Jul 2025

6/10 Okay

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are in desperate need of a remodel. Neither pool was open. The room for was out of square and was really hard to open. Tub didn't drain. Staff was friendly but over worked
Stayed 5 nights in Jul 2025

4/10 Poor

Luca

Disliked: Cleanliness, staff & service
Nice position but the hotel was average
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Do not recommend

This hotel is clearly going down hill. The pools are not open and does not look like they will ever be. The hotel is run down especially the outside and courtyard area. It is also a motel which feels unsafe in a not great neighborhood.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Cortez

Exceptional staff..very friendly. This is a nice hotel and they are working hard to keep it up and improve it.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marianne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it

Would never make this mistake again. Had two nights booked, moved elsewhere for the second night knowing I would never be refunded. Unsafe. Dirty. Shabby. Loud. Left at 5 am after doors slammed around me all night, people passed out on the grass outside the lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ada

Liked: Cleanliness, property conditions & facilities
Is good
Stayed 1 night in Jul 2025

10/10 Excellent

Stepheena

Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Lynnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay Far Away

The place was an absolute dump! WiFi didn’t work, pools were down, grounds gross. The room was clean is best we could say. We had to pick here for the town and to get the size room we needed but awful!
Stayed 1 night in Jul 2025

10/10 Excellent

Elzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a decent room and bed was comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Mayne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly , professional , kind , caring and clean hotel . I would definitely recommend to all my friends and families. Thank you very much Best Western!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Khristine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. I had a very helpful staff who helped me when inhad problems with my reservation. I love the breakfast they served
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay with super helpful staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Krysten, Columbus Grove

Everything was great!
Stayed 1 night in Jun 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

3 nights i

The pool and spa were being rehabilitated and not available. If we knew we would’ve booked elsewhere. Signs of wear/tear - cracked sink, scratched floors, squeaky shower, brown lawn, featured fountain not working. Service was helpful and breakfast was good.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy Kathleen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Property thumbs down; manager thumbs up

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025