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Hotel Serena

3.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Serena

Terrace/patio
Lobby sitting area
View from property
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Via Faloria 8, Cortina d'Ampezzo, BL, 32043
  • Faloria Cable Car
    ‪9 min walk‬
  • Parish Church of Cortina
    ‪10 min walk‬
  • Ski Lift Faloria
    ‪10 min walk‬
  • Cortina d'Ampezzo (CDF-Fiames)
    ‪12 min drive‬

Room options

Superior Single Room, Mountain View

  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Mountain View (Attic)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Mountain View (Attic)

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Junior Studio Suite, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Double or Twin Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, Balcony, Annex Building

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Studio Suite, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Studio Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Classic Triple Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Annex Building

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View | 1 bedroom, down comforters, memory foam beds, in-room safe

Superior Single Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Annex Building

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View (Attic)

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View

  • 118 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Twin Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Triple Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Serena

3-star Cortina d'Ampezzo hotel connected to a rail/subway station, steps from Dolomites
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Serena include ski storage and ski passes.
Hotel Serena offers 52 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include bidets and complimentary toiletries. This Cortina d'Ampezzo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Hotel Serena helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Serena is a smoke-free property.

Hotel Serena has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Moldovan, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that pets are not permitted in the restaurant.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Hotel Serena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 122 reviews" "
Rating 8 - Good. 32 out of 122 reviews" "
Rating 6 - Okay. 21 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 4 out of 122 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Socrates

Stayed 5 nights in Oct 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Andra Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful !!!
Stayed 1 night in Sep 2024

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Aug 2024

8/10 Good

Vishal

Liked: Amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Calum

Stayed 2 nights in Jul 2024

8/10 Good

Gary, Albemarle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No restaurant reservation available! 😑
Stayed 1 night in Jan 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness
The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

8/10 Good

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Serge

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mauricio

Traveled with partner
Liked: Property conditions & facilities
I loved it
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing and the staff were very friendly.
Stayed 1 night in Jun 2023

6/10 Okay

min

Stayed 2 nights in May 2023

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
For 1-2 nights it is ok. Parking was full, you need to park wherever you can, hoping don’t have a ticket next morning. Internet was out of service all my stay, and not being a local person, wifi is a must. This was very dissapointing. Breakfast is good, although only 1 coffee machine, I had to make a line for 10 min in order to get a coffee. Food is good quality though. Overall a good experience, although for the price it could have been a little bit better.
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Anna

Traveled with group
Liked: Cleanliness
As advertised, we stayed in the “Residenza”. Although I had asked for two single beds in the room, once arrived I realised we were assigned to a double-bed bedroom. In addition, The room was quite small: too small for two people. Other than that, our stay was fine. Good breakfast, with a good variety of food. The hotel is very clean and we have been offered free on-site parking. The hotel is very conveniently located just outside the town center: in less than 10 minutes walk, you are in the city centre.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!

2/10 Terrible

Maria

Traveled with partner
Liked: Cleanliness, staff & service
Hotel didn’t put the heating when it was freezing cold at night (temperatures reaching sub 0 degrees Celsius at night). Everyone was having breakfast with their down jackets
Stayed 3 nights in Sep 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful in every way!
Stayed 1 night in Sep 2022